Hotels With Pools in Riau Islands, Indonesia

Our 2nd time staying here and we booked a total of 4 rooms. All was good except that your breakfast can be improve with more selection like having a egg live station and a porridge section. Bread toaster as well was not working well, waited for 20mins and still the bread is not well toasted. We decided to go over to Golden View Hotel and pay for our breakfast on the 2nd morning. We had dinner on out first night but was disappointed with your dessert. Both the lava and cheese cake taste like it been kept for weeks, does not taste fresh.

Everything about this place was perfect – the service, the ambiance, the food, and the prices. I'll definitely be bringing my family and friends back here. I heard that during the off-season, it's only around 500 RMB, which is incredible value for money. This time, I visited during Chinese New Year and unfortunately couldn't book a sea-view room, which was a real shame because I bet the views from there are absolutely stunning. After getting off the boat, the first small booth on the left is where the hotel's reception and parking staff are. We waited about 10 minutes for a private car to take us to the hotel, and the service was excellent. The front desk staff, I'd say, were adequately helpful, but not overly enthusiastic – perhaps they deal with too many check-ins in a day and become a bit desensitized. We stayed on the island for two nights. It was the rainy season, so we experienced both downpours and sunshine. However, just before we left, the sun came out in full force. A word of caution: make sure to apply sunscreen everywhere! I got sunburned in just one morning. Honestly, the prices on this island are really low. I found it to be very affordable, and the service was excellent. There's a small shopping street right next to the hotel where you can buy basic necessities like clothes and shoes. I initially thought that a hotel of this size would have a more expensive beach club, but we ordered a whole table of food for two people and it only came to just over 300 RMB. Seriously, the service at the hotel's beach club by the pool was amazing. They met every request. I felt like I got more than my money's worth. And a heads-up for travelers: knowing English is really important when you're abroad.

This hotel made me feel like I paid for a cheap stay where everything costs extra. It was the first time I've heard of paying extra for early check-in. Eventually, the staff let us check in early when they saw we weren't going to pay. Some staff members were enthusiastic, others were just okay. At the Indigo restaurant, the server rushed us to pay our bill even though it was still during working hours. The kids' play area only allows one adult and one child, which isn't very family-friendly. What, is one parent supposed to sit outside while the other takes the child in? The breakfast tasted alright, but the variety was very limited. Even though there were available tables, the staff wouldn't let us sit there, insisting we sit at a further table, presumably so as not to disturb the foreign guests next to us. Sigh. Overall, it was an okay trip with the kids, but I won't choose this place for a vacation again.

This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.  Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.  Staff is helpful and polite.  Overall we’re

The hotel has a very convenient location, and the staff were consistently polite and friendly. The room was clean and well maintained. Unfortunately, the room was quite noisy. At first, I thought the noise was coming from outside, but found out it was from the air-conditioning compressor installed inside the room. The noise was rather noticeable and affected the overall comfort of the stay. It seems to be a design-related issue, so changing rooms may not fully resolve it. Overall, a pleasant stay aside from the noise concern.

The room was very clean, and the bed was spacious enough for two people. The location is convenient, with several restaurants and a shopping mall nearby. Although there was a slight odor in the room, it was still tolerable. The gym had just opened and was well-equipped with a variety of machines. Overall, I would definitely stay here again.

Everything at the resort was incredibly systematic and well-organized, resulting in a completely frustration-free stay. We arrived at 12 PM and were pleasantly surprised to receive our room for an early check-in at 1 PM after a minimal wait! We opted for the 6-activity package—a great value according to my husband—which included a fantastic 2-hour karaoke session and access to the kids' indoor playground. We highly recommend the 6-activity package; it kept us thoroughly engaged throughout our 3-day, 2-night stay. The resort's punctuality was excellent: our in-room couple's massage therapists arrived exactly on time, and the fire for our 6:30 PM outdoor BBQ was already set up by 6 PM. The sound proof is not so good especially when the kids sleep at the teepee materials but when they are tired they still can fall asleep fast just that the next door kids wake up so early. Have to expect sound as it is glamping.

Great hotel as it is walking distance to Ferry terminal and mall. The hotel felt warm and cozy althought its abit old , and the check-in was quick and smooth thanks to the friendly staff. The room had all the amenities I needed. Breakfast was good overall with alot of spread . Overall, a comfortable and convenient stay.

Was a relaxing and great stay overall! There are convenience stores and some F&B options just nearby as well. There are some ants and bugs in the open areas (obviously) as well but that didn’t bother us! Service was great as the staffs were friendly and super responsive.

Great staff, location and excellent spread of breakfast! The hotel is currently undergoing renovation to add an additional 152 rooms but there were no noise or disruption! The rooms looked exactly as advertised and the staff prepared something special for us. Initially, the aircon in our room was quite hot, but Tesa was fast in arranging technician to rectify the issue, special thanks! Overall we had a lovely stay!