This hotel service is excellent! They take care all your need.There is lot choice in the breakfast.Room is big and facility is nice.There is the swimming pool in roof and atmosphere is good.Especially the ***ager in front office Mr.Akshay is really nice ***ager take care all and always smile .
fantastic staff
i would like to mention that Prerna and Biju were excellent. they are really helpful and did their best to make our stay comfortable. Neel from the restaurant was also very good.
thanks
It’s really hot to meet the hotel’s air conditioning line. The hotel room is very large, it is the most cost-effective hotel of its kind. But breakfast is generally like, the individual does not like the waiter around the old, staring at the progress of your meal, feel free to come over and collect the plate, ask if you want to eat. . .
My stay at the hotel was good. I was given a suite, which made the experience more comfortable as the room was spacious. The cleanliness was okay, but there’s definitely room for improvement. Breakfast was decent, though I felt it could have more variety. The service wasn’t bad, but it could be faster. Overall, a pleasant stay with a few areas that could be improved.
I wasn't expecting such good service, the staff at the restaurant were friendly and helpful. Unlike other hotels here they allot a table for you so you don't have to worry about your table getting occupied during busy breakfast hours.
The rooms were clean and I had a pleasant stay!
good hotel and well maintained. has a spa and massage with good gym facility. Perfect for business traveler. on the highway so makes time travel a lot more easier.
Taj Gurugram feels like my second home in India. I stay here for at least 10-15 days every six months and always enjoy the exceptional service and hospitality this hotel provides. They do their utmost to ensure a comfortable and safe stay, which is especially important when traveling solo. Special mention goes to Ritesh from the housekeeping department, who took great care of my room and kept it in excellent condition throughout my stay. I will definitely choose Taj again for my next visit to Gurugram.
Good location, terrible hygene and cleanliness, poor service. In my room lights in the bathroom were designed to always be turned on - the receptionist said that it's required by law. That's a big fat lie, but okay. Main problem was the cleanliness and lack of hygene besides that I couldn't sleep well when light was turned on in the bathroom.
Had a wonderful stay at Citadines Paras Square Gurugram! The hotel offers clean, comfortable, and well-equipped rooms, making it a great choice for both short and long stays. The amenities and overall ambiance were excellent.
A special thanks to Oinam for the warm hospitality and assistance with an early check-in. Their professionalism and kindness made the check-in process smooth and hassle-free. Truly appreciate the excellent service! Looking forward to staying here again.
Good location near to market which have good choice of restaurants
Rooms are very small and basic
Breakfast is good and overall value for money
Need to improve on cleanliness as rooms have started looking tired
Very Good
89 reviews
8.9/10
Price from
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9.2/10
Great
It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night along to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.
We stayed at Hilton for two nights with our kids and we all absolutely loved it. It was clean and staff was warm. We definitely recommend Hilton to all those who wants to stay in a clean place.
I am extremely happy with my stay at the Grand Hyatt. I do thos every year. It was my anniversary and Celine (don't know the correct spelling, maybe Selene) was so kind in arranging cake for us. Divyaansh at Checkin was so courteous and professional, kindly helping us bring our bags to the room. His manager was also great, and remembered us from our stay last year. Forgot her name but she really exhibited her leadership skills. At checkout, Alisha was very helpful and kind, so was her manager (didn't get her name). They walked us all the way to the door. Kind gestures like these matter alot. Amit also showed great service by helping us with our bags, and Vinay at the front door too was so polite and helpful with our bags. Location is also alright. 35 minutes to airport if no traffic, half an hour drive to DLF Cyberhub for great dinner. Oh and in winter time they serve some delicious hot chocolate as a welcome drink. Their breakfast was also fantastic. I got to try local delights I don't usually have time to try like the Bun Maska. 10/10 recommend Grand Hyatt!
Beautiful property. Really well built and laid out. We stayed at the one bedroom Premier Villa. It was spacious, very well lit up and the interiors were very nice. Bathroom was amazing with a skylight above the bathtub. His and Her sink + separated shower and toilet areas were a great add on. The property is very green and one would hear birds chirping, peacocks calling, hens, turkeys, white pekins around the property with some rabbits, guinea pigs, emus and even a horse in the pack . Pool area is ideal for the kids and even adults. There is cart service that one can avail to go around the property or even get a bicycle. But the property is perfect if you want to go for a stroll and check out all the amenities. Food quality is good. Buffet has a decent variety. Staff is well trained and looks after you well. All in all a great experience. Definitely recommended
Good services overall. There is a bar at rooftop which called Skybar. The view is very good. However, it will become unavailable if there is private party. This is not fare to the customers of hotel because they should have rights for this service as the first priority during staying.
I had an amazing experience at Radisson Hotel Gurugram Udyog Vihar. The staff was welcoming, the room was spotless and comfortable, and the view was stunning. The breakfast buffet was delicious, with plenty of options, and the hotel's amenities, especially the fitness center, was very nice. The location was perfect—close to the ambience mall but still peaceful. Highly recommend for a comfortable and enjoyable stay! I'll definitely be back.
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