Excellent service from the staff, attention to customers needs and requirements.
The front office ***ager Mr. Nithin is most supportive, humble and excellent in customer service..
everything was good.
It's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff.
Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food.
Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home.
The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs.
My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling.
Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence.
I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.
I stayed with family at this hotel for 3 days it was very good experience, the hotel was clean and rooms big and services very good also have space for walk in hotel like park and many activities, like boating,🧘♀️, etc
Bad welcome!
At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night )
We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access.
Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally.
I never understood the logic behind not allotting the room which paid for.
Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season.
Room service was good. The room was clean.
Room offered a great pool view.
We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options.
Highlight is Breakfast and the staff is courteous.
Stay here if you get good deals.
The Leela Ashtamudi A Raviz Hotel
This heritage hotel stands on the banks of the Ashtamudi Lake an enchanting locale with the backdrop of backwaters and Kerala second largest and deepest wetland ecosystem
Hotel is built in the traditional Kerala nalukettu style and has coconut trees standing sentinel all around
Embark on boat rides through lush mangroves and explore ecologically significant wetlands and catch glimpses of life on the serene backwaters with fishing and native canoe boats
We stayed here for about four nights and even extended as it was so great! Loads to do in the surrounding area and the staff were great and really helpful.
A serene retreat with the kumarakom Lake area. The resort has very attentive staff and there's quite a bit to do and explore within the resort.
The bungalows are really authentic to the traditional Keralite style. They come with an open to sky bathroom that makes the showering experience amazingly refreshing!
Definitely would recommend!!
Our stay at marari beach resort by cgh earth gave us a refreshing experience. The property is set in a vast 30 acres land with variety of plants and natural elements. There are about 60 cottages, all of them designed in tune with nature. The rooms are big in size and the interiors are beautiful. The bathrooms are designed in an 'open to nature' style, which is a highlight and will give you a new experience. There are many activities like a large swimming pool, archery practice, some indoor games and all. The beach is just a 5 minutes walk from the property and is in the premises. Though the beach is not private, you won't find much public in this area. They have security and life guards available throughout. Staffs are well trained and they ensure your comfort always. Overall a wonderful experience and value is provided for what you pay.
The property was soo good with all the amenities. The room was very spacious ***** with a very nice view from the bed itself. Basic amenities were all present in the room as well as the bathroom. The room service was also very quick and the in room dining was very delicious. The breakfast which was included in our room package was also great and had a lot of variety. The check in and check out process was also quick and the ballet parking service was also provided. Other than all this, we were also provided a 15 mins complementary foot massages for 2 and 2 complimentary soft drinks. We stayed there for 2 nights and overall it was an amazing stay and i would recommend this property to everyone.
Amazing
53 reviews
9.7/10
Price from
£54
per night
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8.2/10
Very Good
NNevrilFantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.
GGuest UserIt's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff.
Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food.
Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home.
The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs.
My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling.
Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence.
I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.
ZZarinaAn unforgettable stay in a stunning location!
We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating.
The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax.
The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional.
Can’t recommend this gem of a place enough, we are already planning our next visit!
GGuest UserBad welcome!
At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night )
We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access.
Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally.
I never understood the logic behind not allotting the room which paid for.
Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season.
Room service was good. The room was clean.
Room offered a great pool view.
We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options.
Highlight is Breakfast and the staff is courteous.
Stay here if you get good deals.
GGuest UserThe room was spacious, clean, and well-maintained. The bed was extremely comfortable, and the amenities provided were top-notch. The staff was courteous and attentive to every need. I also appreciated the quiet atmosphere, perfect for a relaxing stay. Would highly recommend this place to anyone looking for comfort and value
GGuest UserA Wonderful Stay at Gateway Hotel Calicut. Comfortable, Scenic, and Family-Friendly We stayed at Gateway Hotel Calicut for two days as a group of 20 family members, including children, during a family get-together and convocation ceremony. We had booked six rooms on the 5th floor, all offering beautiful views of the sea and pool, which made our stay extra special.
The hotel staff were exceptionally friendly, supportive, and attentive, ensuring all our needs were met with warmth and efficiency. The rooms were spacious, clean, and very comfortable, ideal for a large group like ours.
A highlight of our stay was the complimentary breakfast, which was outstanding—a wide and delicious spread of local and continental dishes that catered to both adults and kids alike.
Overall, we had a memorable and thoroughly enjoyable experience. Gateway Hotel Calicut provided the perfect blend of comfort, hospitality, and scenic beauty. We highly recommend it for families or groups visiting the city.
GGuest UserThe hotel is chic location, the room was taken in the main building. Beautiful and well-designed area, the staff are welcoming, always interested in our wishes. The pool is small but the rooms with a garden view and clubs have their pools, so people were few, quietly it was possible to lie on the lying.
I didn't like the obsessive taxi drivers at the entrance to the hotel. Called the Uber, so they didn't let the driver pick us up! It was necessary to climb a little higher (toward the Gokolam Hotel) and only there we were able to get in the car. Very unpleasant, and for a hotel of such class it is not clear why they allow the parking of a taxi, felt not safe! Be aware that if you use the cleaner, the driver will not be able to go to the territory of the hotel and even to the gate, you need to go higher on the road, only there you can sit in the car, passing this mafia of taxi drivers.
GGuest UserAbad atrium is a must stay hotel. The staff is very courteous and the hotel is in a prime location just behind abad plaza. The amenities like gym and swimming pool are in the 6th floor of abad plaza. The breakfast was buffet and we enjoyed the varieties kept. It was a stop over stay for us.
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