Hotels With Pool in Nagano Prefecture, Japan

This hotel delivers everything you want from a family holiday. Although it is situated away from the centre of the village, we found this to be an advantage for our family, preferring a quiet location. Only 5 mins walk to the Chuo main terminal, where you can catch the free local shuttle bus to the ski fields. Getting to the hotel from Iiyama station was also easy via Nagaden Bus No.9 from bus stop 2, which drops you off right outside the hotel (last stop). We had breakfast and dinner included. Dinner was exceptional with a different Japanese 10-course menu every night. We also added the optional extras which had horse meat one night, and A5 wagyu on other nights. Onsite onsen was great after a full day's worth of skiing. We also found the hotel staff extremely helpful and friendly, and Yumi was on hand to help with any odd requests. Thank you to the whole team for an unforgettable holiday experience!

This is the best hotel for visiting Jigokudani Monkey Park; you can walk there easily. The facilities are a bit dated, but considering I've stayed here multiple times across two generations, it maintains a certain standard. Plus, there's a fantastic indoor heated pool. I've stayed here twice already.

Right next to Karuizawa Snow Park! It's a 40-minute ride from Karuizawa Station on their free shuttle bus. As a guest, I got 20% off lift tickets and rentals (as of February 2026), which was great. What really stood out was that kids under 12 stay and eat for free. My children absolutely loved being able to 'check in' themselves with the kids' program. There were even missions, and they got a small gift for completing them. There's also a heated pool (for an extra charge) and a hot spring bath. With card games and a kids' room, there's no chance of getting bored. Despite a lot of kids being around, the dining area had widely spaced tables, so it felt quiet and relaxing. The food was delicious, and the kids were thrilled with the popcorn machine. I definitely want to come back during ski season!

The hotel's remote location means you need to pay attention to the shuttle schedule. It's a 30-minute drive to the nearest town, Iiyama, but the resort itself is self-contained. It has souvenir shops (duty-free) and an unmanned convenience store, making it excellent for ski training and holidays. The hot spring is also fantastic. While there's some variety in the breakfast and dinner, after 5 days it does get a bit repetitive. I'd suggest more variety and improving the taste of the dishes. Overall, I was very satisfied this time.

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The hotel service was great, and the hot springs were fantastic – loved the milk too! The East Wing is more convenient for accessing the public hot springs. However, I have to complain about the restaurant. There was a typo on the menu (appetizer listed as '24mouth' instead of '24month'), and when I kindly pointed it out, they acted as if I was deliberately looking for trouble. The shrimp on the second day wasn't fresh, and the chef wasn't very friendly when they brought out a replacement dish. This restaurant seriously dragged down my overall hotel experience. The poor service in the restaurant alone cost them two points.

Location: The hotel is near the ski resort; in fact, the entrance faces the ski area directly, making skiing very convenient. As for transportation, the nearest station is Iiyama Station, about a 10-minute drive from the hotel. It's less convenient if you don't have a car. Rooms: Both Japanese and Western-style rooms are available; clean and standard. Facilities: The onsen (hot spring) on ​​the ground floor is fantastic—very large. After a long day, soaking in the onsen and enjoying a cold drink is the best thing to do. Food: Japanese cuisine, very varied and quite delicious. Overall, a very nice hotel, very Japanese in style. The staff don't all speak English, but they are very polite.

I would like to take a moment to express my sincere appreciation for the excellent service provided by one of your hotel staff members, Ito-san. During my stay in Hirugami No-Mori, Ito-San went above and beyond to ensure that our experience at your onsen/hotel was a memorable one. Despite the language barrier, Ito-san's attentive nature and willingness to go above and beyond to assist me in navigating the area made a significant difference in my stay. Her use of Google Translate to communicate with us was impressive and demonstrated her dedication to providing top-notch service. I was thoroughly impressed with her professionalism, positive attitude, and exceptional customer service skills, which were evident in every interaction I had with her. Her talent is remarkable, and I hope that your hotel will continue to support and develop her professionally. Please convey my heartfelt appreciation to Ito-san, and please recognize her outstanding work. She is a true asset to your onsen/hotel, and I look forward to visiting again in the future. Thank you for providing me with a memorable experience, and I wish you and your team continued success.

We stayed for two nights on a family trip. The hotel is a luxurious establishment with three hotels, a chapel, and a wedding reception hall on a vast site of 230,000 square meters, and we thoroughly enjoyed a relaxing time. The breakfast buffet and French dinner were delicious, and the service was excellent. There was also a large hot spring bath, and there was plenty of greenery, so it was a pleasant walk. I recommend staying two or even three nights instead of just one.