Hotels With Pool in Central Province, Sri Lanka

Staying at Queens Hotel felt like stepping into a gentler era. Its colonial charm sits proudly at the edge of Kandy Lake, with the Temple of the Sacred Tooth just a short stroll away. The staff’s warmth made the experience feel personal, and the buffet lunch was a highlight in itself. I left with a smile and every intention of returning.

The hotel is conveniently located and offers good value for the price. It appears to have been recently renovated. The front desk staff were friendly, welcoming, and professional; they kindly assisted me with ticket booking and provided useful local information. Room cleanliness was better than average. The hotel also offers on-site laundry services at reasonable rates, which was very convenient. The only downside is that there is no elevator from the lobby to the first floor, so I had to carry my luggage up one floor before accessing the elevator to my room.

Hotel was prepared and ready for my arrival. Had issues with connection to wifi so had to contact the reception. No hairdryer in room and had to request this even though it should’ve been there already. Ordered room service, it came cold and items forgotten from order even though order was repeated back to me on the phone. Breakfast was average for a Radisson. Seating options strange with big long tables reserved for groups rather than small families, couples and singles. Tuktuk touts waiting outside hotel to pester you for your destination. It was clean for the most part and well needed after a long day of travel but I wouldn’t return. Not sure how this hotel is #1 in Kandy but I was left feeling disappointed.

We loved this hotel to the point we would return to Kandy to stay here again! The staff were all friendly, helpful and professional, the hotel and rooms were all clean and well maintained and the food at both dinner and breakfast was delicous. Overall we loved out stay here and wish we could have stayed longer. *we also bought some jewelry from the shop in the hotel which was good too.

Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size. Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.

The hotel was overbooked, so we were temporarily moved to another hotel. We returned to our original hotel the next morning, but neither hotel had hot water and the location was inconvenient, although the scenery was beautiful and the service was warm.

This hotel is lovely and modern. We only stayed for one night but the experience was very pleasant. The room was clean and modern. The pool was great, it was warm and they also had a well equipped gym. The breakfast buffet was also very good! They had a variety of dishes and staff were attentive!

The owner’s own house was changed, Sri Lanka’s local tyrant, two Land Rover. At the top of the mountain, the top floor bar is really view360. The only problem is that the curtains of the roller blinds are almost shaded. Chef is super good! ! ! Chef is super good! ! ! To be honest, the room is just like that. There is not much room for it. Kandy has a good choice for one to two nights. The chef is super, Md can't help but mention it! The pool is good, but it is too cold to get into the water.

We liked it very much, the food is very delicious, in the room everything is, the hotel cares for the environment. Excellent staff, the hotel is always clean. Very beautiful view, dawn, sunset, night view. We wish we had only stayed there for a day. Since we were moving on to travel the island. We'll try to come back!