Very good & highly efficient. Friendly with good service and would recommend for no-nonsense travellers/ customers.
The only thing would be to improve the check-out process with regards to efficiency.
The pool and access to the mall is the best part. It would be nice to have a place to fill up and get clean water regularly. The breakfast buffet was a little bit of a disappointment. The service was good and the room was clean but the extra locks on our bathroom door and main door were broken off and that was a little concerning.
Good but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.
The place is clean and conveniently located close to my office, which is a big plus. However, the breakfast options could definitely use some improvement. For guests staying longer than a week, it can get quite tedious having the same menu every day. Additionally, the staff could be more welcoming. Often, any request I made seemed to either come with an extra charge or resulted in a flat-out ”no.”
The Hotel great service and great staff , the staff and front office to understand and monitor what type of guest either business, pleasure etc...Also priorizing the customers need wants and not to turn away customers whom are there for good cause in helping our country .
The hotel clean and nice and needs monitoring of poolside use for the guest in house only and family kids not the public .
Staff and supervisor agu in front customers in pool side restaurant it's bad .Solve your problems quietly not for customers to hear or know .
The hotel environment is comfortable and  clean.  staff service attitude is attentive ,  active and enthusiastic.  The food in the hotel restaurant is of high quality and  tastes good, which is beyond my expectation. The most important thing is that the price consumption is also reasonable.
Such a lovely quiet place to be in. Perfect for transit as near to the airport. Very clean and convenient as everything is at the premises. Do not have to go out. Definitely recommending to my work colleagues and circle.
The hotel is mainly cleaners who are too lazy. At the beginning, they cleaned up the room and did not give better bath towels. Later, it was impossible to clean the house for two or three days. On several occasions, the two bottles of free water prepared in the room were not given. In short, the service is not good. If the hotel is a Samsung hotel or below, it is still OK. If it is a four-star hotel, it is not a good hotel. In the photo below, there is a towel for two bath towels and a towel when you first check in. Isn't it two towels?
In addition, the hotel's meals are expensive, and there are not many styles
Really great place, great environment. You can cook your own food, the kitchen is fully equipped. The breakfast is just too bad. The gym and swimming pool are quite good, it is the best choice
The staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
Good
64 reviews
7.9/10
Price from
PHP 5,660
per night
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Travelers Reviews of National Capital District Hotels
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8.2/10
Very Good
GGuest UserGood but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.
GGuest UserThe Hotel great service and great staff , the staff and front office to understand and monitor what type of guest either business, pleasure etc...Also priorizing the customers need wants and not to turn away customers whom are there for good cause in helping our country .
The hotel clean and nice and needs monitoring of poolside use for the guest in house only and family kids not the public .
Staff and supervisor agu in front customers in pool side restaurant it's bad .Solve your problems quietly not for customers to hear or know .
AAnonymous UserThe staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
NNgaiThe hotel environment is comfortable and  clean.  staff service attitude is attentive ,  active and enthusiastic.  The food in the hotel restaurant is of high quality and  tastes good, which is beyond my expectation. The most important thing is that the price consumption is also reasonable.
KKim23The place is clean and conveniently located close to my office, which is a big plus. However, the breakfast options could definitely use some improvement. For guests staying longer than a week, it can get quite tedious having the same menu every day. Additionally, the staff could be more welcoming. Often, any request I made seemed to either come with an extra charge or resulted in a flat-out ”no.”
GGuest UserSuch a lovely quiet place to be in. Perfect for transit as near to the airport. Very clean and convenient as everything is at the premises. Do not have to go out. Definitely recommending to my work colleagues and circle.
GGuest UserThe pool and access to the mall is the best part. It would be nice to have a place to fill up and get clean water regularly. The breakfast buffet was a little bit of a disappointment. The service was good and the room was clean but the extra locks on our bathroom door and main door were broken off and that was a little concerning.
GGuest UserVery good & highly efficient. Friendly with good service and would recommend for no-nonsense travellers/ customers.
The only thing would be to improve the check-out process with regards to efficiency.
吴吴The hotel is mainly cleaners who are too lazy. At the beginning, they cleaned up the room and did not give better bath towels. Later, it was impossible to clean the house for two or three days. On several occasions, the two bottles of free water prepared in the room were not given. In short, the service is not good. If the hotel is a Samsung hotel or below, it is still OK. If it is a four-star hotel, it is not a good hotel. In the photo below, there is a towel for two bath towels and a towel when you first check in. Isn't it two towels?
In addition, the hotel's meals are expensive, and there are not many styles
HHongbailan2017Really great place, great environment. You can cook your own food, the kitchen is fully equipped. The breakfast is just too bad. The gym and swimming pool are quite good, it is the best choice
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