The place is clean and conveniently located close to my office, which is a big plus. However, the breakfast options could definitely use some improvement. For guests staying longer than a week, it can get quite tedious having the same menu every day. Additionally, the staff could be more welcoming. Often, any request I made seemed to either come with an extra charge or resulted in a flat-out ”no.”
There's a good selection of food, and the fitness center is quite nice.
Cleanliness: Very clean
Facilities: Relatively new
Environment: Very cozy
Service: Very attentive. The driver will deliver your luggage to your room, and the shuttle driver will chat with everyone.
I love vibes and all the staffs are excellent customer service Thank you will surely stay here for the entire duration of our I love vibes and all the staffs are excellent customer service Thank you will surely stay here for the entire duration of our I love vibes and all the staffs are excellent customer service Thank you will surely stay here for the entire duration of our vacation.
Good but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.
First impression overall was my search for indoor elavators. As I am a plus size woman and had returned from a remote place therefore me returning to the city I expect the best night out to spend with family. I already got irritated walking and climbing up stairs just to get to our room. Also the air conditioning in the rooms are cool enough, something I think the management must look into and upgrade. The located is ideal as is it situated just close to the Jackson's International Airport but needs upgrading. All in all our stay was smooth despite, great complimentary breakfast though.
The hotel environment is comfortable and  clean.  staff service attitude is attentive ,  active and enthusiastic.  The food in the hotel restaurant is of high quality and  tastes good, which is beyond my expectation. The most important thing is that the price consumption is also reasonable.
The hotel is mainly cleaners who are too lazy. At the beginning, they cleaned up the room and did not give better bath towels. Later, it was impossible to clean the house for two or three days. On several occasions, the two bottles of free water prepared in the room were not given. In short, the service is not good. If the hotel is a Samsung hotel or below, it is still OK. If it is a four-star hotel, it is not a good hotel. In the photo below, there is a towel for two bath towels and a towel when you first check in. Isn't it two towels?
In addition, the hotel's meals are expensive, and there are not many styles
Really great place, great environment. You can cook your own food, the kitchen is fully equipped. The breakfast is just too bad. The gym and swimming pool are quite good, it is the best choice
The staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
Good
62 reviews
7.8/10
Price from
£80
per night
Check Availability
See All Hotels With Pools in National Capital District
Travelers Reviews of National Capital District Hotels
See all
8.6/10
Very Good
GGuest UserGood but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.
MMcDalyn BikiFirst impression overall was my search for indoor elavators. As I am a plus size woman and had returned from a remote place therefore me returning to the city I expect the best night out to spend with family. I already got irritated walking and climbing up stairs just to get to our room. Also the air conditioning in the rooms are cool enough, something I think the management must look into and upgrade. The located is ideal as is it situated just close to the Jackson's International Airport but needs upgrading. All in all our stay was smooth despite, great complimentary breakfast though.
AAnonymous UserThe staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
NNgaiThe hotel environment is comfortable and  clean.  staff service attitude is attentive ,  active and enthusiastic.  The food in the hotel restaurant is of high quality and  tastes good, which is beyond my expectation. The most important thing is that the price consumption is also reasonable.
KKim23The place is clean and conveniently located close to my office, which is a big plus. However, the breakfast options could definitely use some improvement. For guests staying longer than a week, it can get quite tedious having the same menu every day. Additionally, the staff could be more welcoming. Often, any request I made seemed to either come with an extra charge or resulted in a flat-out ”no.”
AAngelPonceI love vibes and all the staffs are excellent customer service Thank you will surely stay here for the entire duration of our I love vibes and all the staffs are excellent customer service Thank you will surely stay here for the entire duration of our I love vibes and all the staffs are excellent customer service Thank you will surely stay here for the entire duration of our vacation.
GGuest UserThere's a good selection of food, and the fitness center is quite nice.
Cleanliness: Very clean
Facilities: Relatively new
Environment: Very cozy
Service: Very attentive. The driver will deliver your luggage to your room, and the shuttle driver will chat with everyone.
吴吴The hotel is mainly cleaners who are too lazy. At the beginning, they cleaned up the room and did not give better bath towels. Later, it was impossible to clean the house for two or three days. On several occasions, the two bottles of free water prepared in the room were not given. In short, the service is not good. If the hotel is a Samsung hotel or below, it is still OK. If it is a four-star hotel, it is not a good hotel. In the photo below, there is a towel for two bath towels and a towel when you first check in. Isn't it two towels?
In addition, the hotel's meals are expensive, and there are not many styles
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.