This hotel is very neat and clean. The room is spacious with a beautiful view of Lake Biwa, and a walk along the lake is very relaxing. It's definitely worth staying here. I especially love the fragrant POLA toiletries they provide, and the bath salts are also lovely for a very comfortable bath in the evening. 👍 There's a free shuttle service from the north exit of Otsu Station, just across the street, that takes about 10 minutes to reach the hotel. There's a convenience store within a 5-minute walk, and a large mall about a 15-minute walk away. Near Otsu Station, there's a food market with great food at reasonable prices. I'd love to come back again if I have the chance.
All rooms at the hotel are lake-facing, offering fantastic views of Lake Biwa right from your door. The hotel is located right on the lake, perfect for a leisurely stroll along the shore.
The hotel provides a free shuttle bus service from Otsu Station, which is very convenient for tourists. However, it's also just a 10-minute walk (or slightly more) to Otsu Station, so transportation is generally very accessible.
There's also a terrace on the third floor of the hotel where you can enjoy panoramic views of Lake Biwa.
The rooms are quite spacious and very clean.
Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls !
Let’s talk about the suggested improvements on facilities provided by hotel:
1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area.
2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain……
3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance.
4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff……
Other - nothing to say really
Good location just near station. The room is the biggest I have ever stayed in Japan. The facilities are good and new. Hotel offer free breakfast and fresh fruit juice. Highly recommended!
This is the best hotel experience my family has ever had. The staff is so friendly and caring. Everyone and everything made us feel we are truly welcome and cared about. Will definitely come back again!
This hotel has the best hotel receptionist we met on our 6 week traveling through Japan.
Our bicycle was broken, she was very patient with the language barrier between us.
She insisted we brought the bike insde the hotel as outside it was too hot.
She went collect plastic gloves, carried our bike chain (which was very greasy), helped 10 minutes to work on the chain.
She told us she worked in a bikeshop before she started working in the hotel.
An amazing lady!!
This is a ryokan near Lake Biwa.
They were always kind to me!
The open-air hot spring was also really nice.
There was a shuttle bus so it was convenient to go to the station.
It was the best experience 😀
The front desk is located on the second floor of the Lawson convenience store in the west exit rotary, right next to Kusatsu Station. The three staff members at the small front desk were efficient and helpful. The contracted parking lot is in the building immediately to the left as you enter the rotary, and the signs were easy to find. The overnight parking fee of 500 yen was a welcome bonus. The amenities were also of high quality. The water, tea, and snacks in the refrigerator were all free, which was a nice touch.
I always feel safe staying here. On weekends, there are many other guests, so the noise can be a concern, but on weekdays it is very quiet and nice.
Very Good
97 reviews
8.2/10
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9.2/10
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AAnonymous UserIt was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay.
The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time.
The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata!
The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub.
Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable!
Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat!
The ryokan also has a souvenir shop if you wish to buy anything back.
Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!
ZZhuojunThis is the best hotel experience my family has ever had. The staff is so friendly and caring. Everyone and everything made us feel we are truly welcome and cared about. Will definitely come back again!
RRoger MichaelOk. First of all leave your expectations at home expecting hotel level service. Once you've done that if you want a cheap but clean place to stay this is it. This is a seinenkan - a facility for youth and youth-related organizations to conduct independent study and recreational activities, many of which have basic accommodation facilities but higher grade facilities than youth hostels. They are located all over Japan. I stayed in a tatami mat room on a floor with shared toilet facilities. The ground floor has a large communal bath - obviously separate for male and females. They have lights out at 11 p.m. and guests must return by the same time. There is a very modern cafe onsite serving cheap breakfasts (see photos) but the cafe closes by 6 p.m. There is a convenience store 10 minutes walk away so I suggest you buy snacks and beverages en route from JR Ishiyama station. For dinner, there is a family restaurant - good value and okay food - about 6 minutes walk away.
The seinenkan is located on a small island by a historic bridge. The views of the river inlet flowing into the main Lake Biwa is relaxing, lots of bird wildlife, and lots of rowers (the seinenkan is a water sports facility too). and the sunrise and sunset views are lovely.
The staff are very kind. It cost me ¥5,500 for one night and I will stay there again if I have the opportunity.
YYuKidonThis hotel is very neat and clean. The room is spacious with a beautiful view of Lake Biwa, and a walk along the lake is very relaxing. It's definitely worth staying here. I especially love the fragrant POLA toiletries they provide, and the bath salts are also lovely for a very comfortable bath in the evening. 👍 There's a free shuttle service from the north exit of Otsu Station, just across the street, that takes about 10 minutes to reach the hotel. There's a convenience store within a 5-minute walk, and a large mall about a 15-minute walk away. Near Otsu Station, there's a food market with great food at reasonable prices. I'd love to come back again if I have the chance.
GGuest UserEvery time I go to Hikone, I will definitely choose this hotel. Facing Hikone Castle and Hikone Moat, the environment is elegant. The old street nearby is filled with a strong Edo atmosphere, I like it very much!
인인왕산불닭발This is a ryokan near Lake Biwa.
They were always kind to me!
The open-air hot spring was also really nice.
There was a shuttle bus so it was convenient to go to the station.
It was the best experience 😀
GGuest UserOverall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls !
Let’s talk about the suggested improvements on facilities provided by hotel:
1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area.
2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain……
3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance.
4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff……
Other - nothing to say really
TTimentoDiverI recently stayed at AB Hotel Hikone and had an exceptional experience. The location deserves a solid 5 stars—it's conveniently situated at 5-9 Daitocho, Hikone, Shiga, offering easy access to key attractions. The cleanliness of the hotel is commendable, earning another 5-star rating. The staff was friendly and accommodating, though a slightly higher rating for friendliness would enhance the overall experience. The value for money is excellent, with top-notch facilities that deserve a full 5 stars. The breakfast exceeded expectations, earning a perfect score. Overall, AB Hotel Hikone provides a fantastic stay with its prime location, cleanliness, value for money, and outstanding facilities. I highly recommend it to fellow travelers seeking a delightful and comfortable accommodation experience in Hikone, Japan.
GGuest UserOn short notice, I was looking for various accommodations, including business hotels. I chose this one as I only needed a room for the night. The price was very reasonable, and it was excellent.
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