Hotels With Pools in Zanzibar West, Tanzania

The hotel is excellent, luxurious ancient building. The room is oversized and richly decorated in classical style. The location is good and it is one of the landmark hotels in Stone Town. The building is beautiful and the restaurant is the best with all the facilities.

The front desk provided a room that was already occupied. When we checked in at 23:00 late at night and opened the door, a middle-aged man was already sleeping on the bed. The man was frightened and very angry. Similarly, we were also very frightened and felt very embarrassed. For such a misunderstanding, the front desk only apologized to the man, but did not apologize to us. After changing rooms, our twin bed room was changed to a double bed room. The hotel did not explain this. Because it was late at night, we gave up changing beds and rested. There was a musty smell in the room, and a bottle of mineral water was empty, and it was not cleaned. There were many flies flying around in the restaurant during breakfast. I am very dissatisfied with this accommodation experience.

Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill. Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.

The room was clean but too damp. The whole room smelled damp. The price was not cheap. There was a resident singer on the top floor of the hotel until 22:30. If you didn't listen, it was like living in a KTV downstairs. The breakfast and the paid a la carte dinner were not good. I ordered an expensive seafood platter (see the picture). The half lobster in it tasted like it had been dead for a long time. The meat tasted powdery. And their meals are really not cheap.

I stayed at this hotel upon arrival and departure from Zanzibar. The first time it was a short and enjoyable stay. Unfortunately, during my second stay I was upgraded to room 301, which is large and overlooks the swimming pool, but it needs maintenance, especially the bathroom, which needs immediate maintenance. It is a very noisy room, as you can hear the sounds of the elevator and the water pump. The furniture is luxurious, but old and needs to be upgraded. The location is excellent, overlooking the port, but the entrance to the hotel is on a potholed street. The staff is friendly and respectful.

In general, a nice hotel located in the center of the old city. If you have a lot of luggage, be prepared to not get a taxi directly to the hotel as the street on which the hotel is located is pedestrian. On foot from the nearest possible stop, the taxi will need to go about 50 meters. Breakfast is Swedish Table. Comfortable mattresses and pillows. Bathroom has a coat and a towel for feet. Shower/bathroom was clean with new plumbing. Room also has a TV.

Fabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

Advantages: Hotel located at the port which allows you to explore the entire old town on foot. The room is nice and spacious and the bathroom was generally clean. The staff is very pleasant. Breakfast is pretty good (especially the egg menu items) and the one dinner we had there was excellent. The view from the rooftop is magnificent. Disadvantages: The neighborhood is very noisy and the room (303) was under the rooftop restaurant so there was a lot of noise until at least 11pm and from 6am in the morning. Even though the bathroom was clean we found 2 cockroaches.

The bed sheets are too bad, they should be acrylic or chemical fiber, they are pilling. The hotel staff is very nice, the front desk efficiency needs to be improved, the hotel location is good, there are many hotels nearby, if you are not in a hurry, you can go to the nearby to find one. It is not worth the price, it can't be compared with the hotels in the north.