Hotels With Pool in Hawaii, United States

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

Great location, just a few minutes from Waikiki Beach. We booked an ocean view room, which was beautiful, and the view wasn't obstructed by the parking lot. The balcony was lovely, very relaxing to sit there, eat, and enjoy the ocean view. The best part was that even though I'm not a member, they gave me my room at 12 PM, which was incredibly thoughtful. The Asian cleaning lady was exceptionally kind and enthusiastic every time she saw us. We didn't leave a big tip, but she still thanked us repeatedly and even offered us coffee. Beach towels can be picked up and returned by scanning your room card. Breakfast is served in the restaurant on the first floor, opening at 6 AM.

I stayed three nights in a partial ocean view room and four nights in an ocean view room. If the price difference isn't significant, definitely opt for the ocean view room – the experience is so much better (the partial ocean view room barely has any ocean view to speak of). The room itself was decent, and the cleanliness was okay, but the towels had a strange smell. The hotel's location is super convenient. The second floor connects directly to the Ala Moana shopping center, and there's a Don Quijote next door, making it very easy to shop and eat. It's about a 10-minute taxi ride to Waikiki, or a 30-minute walk. Personally, I prefer the nearby Ala Moana Beach, it's very chill. Car rental parking is also convenient. Parking is charged from 1 PM, costing $41 for 24 hours. [Pictures 1 & 2 show the view from Ocean View Room 1915; Picture 3 shows the view from Partial Ocean View Room 1104]

The hotel setting is relatively simple, the overall environment is quite good, close to the beach, the hotel parking is not Ouhugui, self-parking 35, hotel parking 40, there is an important thing! It is necessary to live on the high floor, 10 floors or more is the best, we were arranged to the 3rd floor on the first night, there is a very common kind of annoying Xiaoqiang! Later, I communicated with the hotel at night and changed to the 12th floor. It was really scary. I must live on the high floor! ! The area where the hotel is located is located in Lahaina. There is a place to buy and eat in 5 minutes by car. There is ABC. Don't worry about breakfast. There are also pharmacies nearby. In short, it is not bad. ～

Except for the location near the airport I wouldn't recommend this hôtel. It's dirty and noisy. And when the breakfast is included in the price of room, you get coupon for the restaurant. The choice of food for breakfast is very small. And it's either coffee (a very very bad one) or water (a very very small bottle). And then you are allowed to eat in the restaurant and you have to take away and eat in your room as there is no other places to eat. This breakfast is a joke :(

Great location! The airport shuttle bus goes directly to the hotel, taking about 30 minutes. It has ocean views and a swimming pool, and it's just a short walk to the beach. There are plenty of dining options nearby; McDonald's and ABC Stores are right across the street. The staff are very friendly. The largest shopping mall, Ala Moana, is a 13-minute walk or two bus stops away. The rooms come with a refrigerator and coffee maker.

One of those hotels you absolutely *must* stay at. It offers art, culture, family-friendly activities, nature, animal interactions, gardens, lush greenery, and both sea and mountain views... The only downside is that it can get a bit crowded, otherwise, it's perfect!

The room's decor and facilities are outdated, and the cleanliness was just so-so. Plus, the more expensive deluxe sea-view rooms are really far from all the amenities; it took us over twenty minutes just to walk to breakfast and back every day. What's more, we had clearly booked a room with a buffet breakfast included, and our names were on the list and checked upon entry, but when we checked out, they insisted we sign a bill for a tip. This place is definitely not worth the price. I'll never choose this hotel again.

Outstanding service from the moment we arrived at the front entrance. Friendly, knowledgeable staff were able to answer all of our questions and accommodate all our requests. Room was nicely appointed and generously sized with ample room in the walk-in closet for our 8 full-sized checked bags (we stopped through HI in the middle of a move 🙂). Had two double beds and a hid-a-bed which was perfect for our family of four. The small refrigerator in the room was just the right size for water bottles and some snack/breakfast food we picked up at the Target just across the street. Appreciated being able to check out fresh beach towels pool-side each day. That saved a lot of suitcase space. The balcony was just large enough for a small table and two chairs to catch a great view of the ocean. The hotel is located between prime beachfront on the one side and the International Marketplace on the other, everything you need is within easy walking distance. The kids enjoyed the beginner surf lessons available beachside through Faith Surf Academy, and being able to rent a board to continue surfing over subsequent days. Waves were perfect for beginners and despite there being a fair number of other visitors, there was plenty of room to swim, play, and enjoy the water, though space on the beach itself was a bit tight at times. The one shortcoming we experienced was there not being any self-service laundry on-site. It seems there used to be, but it's unavailable with the current renovation project underway, and I'm unsure whether they intend for it to be part of the updated plan or not. Paid laundry service is available, but we opted to walk down the road to a laundromat. All in all, the whole family enjoyed our time at Outrigger Waikiki Beach Resort and would recommend it.

We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.