This motel was a bit more than expected, the room was very spacious, but there was a chair missing and we had to stand and eat. The front desk service was very good, when we said that we wanted to stay for one night, we were told that the room was full. Simple breakfast provided but had to bring back to the room to eat as there were no tables and chairs for dining. Overall quite satisfactory.
The room is big and the location is good. You can walk to Niagara Falls. The breakfast is not a buffet, so you can't eat enough and it's not tasty. The check-in cookies are sweet and warm. Parking is very convenient. The price has increased from $16.2!
Hotels in the United States are generally old, so don't care about the old and the new. The hotel room is large, it is a suite, with a bathtub, a living room, and a kitchenette. There is free breakfast (although Trip.com shows that there is no breakfast), I heard that there is a free dinner (haven't tried it, you can ask).
The hotel is not bad, the breakfast is also OK, the swimming pool is next to the elevator on the first floor, but the floor upstairs is not soundproof, it creaks, and the people upstairs wake up early. It is very close to the waterfall
we like this hotel very much, the price was good, the room were clean & very large, hot coffee &hot tea were served throughout the day in common area of hotel, which was great
We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.
The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full ******, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore.
MmaggieyuI've stayed at this hotel many times. Whenever I fly into LaGuardia, this is my go-to place. The free shuttle service is really convenient, and the staff, including the shuttle drivers, are all very friendly and helpful with luggage (remember to tip!). The shuttle is always on time, and the front desk staff, mostly African American, are consistently pleasant. It feels like a standard four-star hotel, with a large swimming pool and a gym, though I'm always too rushed to use them. While there's no microwave in the rooms, there's a communal one on every floor, which is very handy. The prices on Trip.com don't include breakfast, so I can't comment on that, and I always have early morning flights, so even if there was breakfast, I wouldn't have time to eat it.
AAnonymous UserThe hotel has a piano that can be provided to the guests who live in the hotel to practice the piano. The facilities are outdated, the surrounding environment is not good, and the price is cheaper than other hotels.
SShane CanadianI was fine with the hotel but it is not for everyone.
The hotel is a bit dated. The room is quite simple but the bed was comfortable, the room was clean and there was a good selection of tv channels. However, there is some deep cleaning required as the heater intake was VERY dusty (see image). The shower had lots of hot water and good water pressure. The towels were fine for me, but they are quite thin and small. When checking in, I noticed shampoo packets were available at the front desk, but only hand soap packets were provided in the room. Water was not provided in the room nor was there a water dispenser to fill a water bottle. The hotel may want to consider providing a water dispenser in the lobby. The hotel description gives the impression that parking is not available though there was ample parking. It is near a highly developed area with lots of restaurants nearby. However, it is in a bit of a secluded area so it is best suited for travelers with a car. I was a bit disappointed that my room was not available at 430pm (check-in is at 3pm) but the hotel was short staffed that day. The staff I interacted with were polite and tried their best to be helpful.
The main concern people may have is safety. The hotel is at the end of a quiet street and it is brightly lit outside of the hotel. However, many of the rooms open outdoors and there was no security staff visible at the hotel. It is certainly a budget hotel and many of the clients had a rough appearance. I was fine but some may not be comfortable, especially single female travelers.
I would consider booking again but only for a quick and inexpensive stay.
GGuest UserThe room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.
GGuest UserBare bones, no frills. Staff is friendly and internet is good enough, but if you need anything more than a bed and a (shared) bathroom, stay somewhere else. However, if you don’t care about fancy stuff, this place is perfectly fine, although the bed was uncomfortable. Rooms are small and bare, very minimally furnished, but good enough for me to spend two nights, although next time I’ll probably opt for someplace with private bathrooms. In all, I saved a lot of money by staying here, and I didn’t die.
GGuest UserVisited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked.
Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.
HHayleyRI had a great stay here. Check in was simple and the staff were nice. The room was nice for what I paid, although lighting not great with only the bathroom lighting and mirror being sufficient to apply make up! Bathroom was small and pokey, having to close the door to access the make up mirror was annoying as no sideboard to store makeup so had to keep going in and out. Room was noisy as could hear neighbours talking, and lots of street noise. Ear plugs helped. Shower tray turned into a paddling pool but reported this and it was fixed. Cleaning staff were very nice and insisted on making up the rooms if they saw me in the hall. Overall, the staff I spoke to during my stay were very good, check in/out process was simple - M was very polite and explained the process, room decor could do with a refresh but wasn’t terrible, main areas look just how they look on Gossip Girl! I was able to leave my case for two hours after check out, this was very helpful. Location was great, one block from Central Park and plenty of supermarkets and food places nearby (love Morton Williams!) and perfect being just opposite the Lincoln centre too, although did not attend any shows here but also looks the same as it looks on Etoile! Overall, a satisfying stay in a great location. I will definitely consider staying here again.
NNewmarThe hotel is well located, with an easy acesa
To the beach… The crew is nice, but the building and rooms DO NEED maintenance and finishing. AC liking, walls and ceilings stained… We all know the sea wind demands constant maintenance, but I didn’t see it at the hotel…
GGuest UserStaff was gracious and friendly, bar was awesome and entertainment was great. Morning cafe options were good and appreciate the free coffee! Rooms were spacious and clean, beds were comfortable and love the king size bed! Bathroom had some stains on wall that could have been cleaned easily so that was a little gross. Shower was not super warm but was ok. Was with a (well behaved) hockey group and I know staff was struggling with another team who was not cooperating with expectations and I felt bad for them, lots of credit to them for their patience. Overall would 100% stay here again.
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