The hotel with the best environment in Ayers Rock Scenic Area, the front desk staff is warm and thoughtful, the hotel is an eight-minute walk from the observation deck, and it is very convenient to watch the sunrise
Great location. Basic rooms with comfortable bed. Limited options for breakfast - we eventually found out about the “pool view” cafe in the Novotel (the pool is dry) which had better breakfast options for us as we had small children who only wanted toast and not the buffet breakfast at the Mercure. (We were told it would be $15 for children over 5 (our grandchild is 6) but then other people said they were told it was free.!? Had some trouble with parking - paying guests should be assigned at least 1 car park per room - however this wasn’t the case and we had to park in the “overflow” area across the road and carry our luggage over. Definitely need a car or vehicle to go anywhere. Great new pool but don’t stand on the fake turf on a hot day as it burns your feet! Don’t forget to ask for “Territorian rates” if you are a local - show your drivers licence and get a discount.
The hotel is easy to find. A taxi from the airport to the hotel is about $ 30. The little girl at the front desk is Malay but speaks Chinese very well. It helped me a lot. I recommended Chinese restaurants and lots of fun places. The tickets to the attractions, because the temporary decision to go to see the jumping crocodile, the little girl was afraid that I would run a trip to help me book tickets, the service is really good. The hotel facilities are also good. Our family of three with two large beds slept comfortably. The hotel is in the center of Darwin, it is very convenient to go everywhere, and I will choose this hotel if I have the opportunity,
Upon first check in, the receptionist confirmed that we paid through Trip.com but after taking the bond payment he then straight away told us he hasn’t received any payment and asked us to show our proof of payments such as trip.com confirmation, bank transfer, & even statement of bank deduction. We showed confirmation, bank transfer, statements as he asked and then the receptionist refused and insisted we haven’t paid. He refused all the proofs and insisted us to make another payment with them. He refused us to talk to the supervisor because he said “they will say the same thing”. Unfortunately, we didn’t get his name, so we couldn’t specify who he was. Terrible services.
I love this hotel, as this hotel is located in the city center. Good access to shops and supermarket. Even there are some night markets outside the hotel in some special day. Therefore, I do love the location. For the room, the room is so cozy and good! Although I don't like that there are no window in my room. However, I do love that the room is real big and comfortable. Also, there is receptionist from Hong Kong who has helped me a lot! Good!
1. Airport to hotel: Free bus between the airport and the hotel in Figure 1. The bus shuttles according to the flight time. The return time is on the timetable at the hotel front desk.
2. The hotel is in the resort town, with supermarkets, restaurants, and travel reservation centers next to it. The location is good.
3. To go to Uluru, you can book tickets (AUD38/person) and round-trip bus tickets (AUD49) at the front desk, and take the bus in Figure 5 to and from Uluru.
4. The resort has a free shuttle bus, which runs every 20 minutes.
Clean & quiet, beautiful garden and outdoor sitting area. Suitable accomodation for my family trip. Breakfast was always cooked nicely and beautifully served. It would have been good to have some cooking facilities asides from the bbq but otherwise nice, clean accomodation.
The location is very good, looking west to see the most beautiful sunset and sunset in Darwin, the facilities are complete, **, Italian, Chinese, swimming pool..., the front desk service is warm and thoughtful, the room is clean and tidy, facing the lagoon pool, the indoor area is big enough.
The disadvantage is that the door from the room into the bathroom is too thick, every time the in and out will automatically close, trouble and close the door momentarily loud.
When the checkout, I knew that the mineral water in the minibar was charged, but housekeeping and the waiter who checked the minibar entered the room and said it was free. As a result, four bottles were charged 24 Australian dollars when the checkout was done. I was too lazy to talk to the front desk about the theory. I felt that I was also seeing people. The nice guy takes the money.
It is best not to include breakfast in the reservation, because there are several fixed meals (see photo) with breakfast. The drink can be selected for black coffee and English black tea. Never pay attention to the cup that drinks water. Once the cup is not cleaned at all, there are other people eating the residue. Most of the restaurant waiters are Buddhist, busy but lost, the whole wheat bread, the white bread, promised to change after no later, I can think of my own bad luck and leave, this is the best hotel in Darwin. 4-5 thousand RMB per night, but compared with the same price hotels in China, the service is still much checked, and the hotel facilities are a little old.
Arrived late due to mechanical problems, staff were great, had a selection of sandwiches available at reception to purchase, King bed was super comfy.
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110 reviews
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5.9/10
VVana LobatoUpon first check in, the receptionist confirmed that we paid through Trip.com but after taking the bond payment he then straight away told us he hasn’t received any payment and asked us to show our proof of payments such as trip.com confirmation, bank transfer, & even statement of bank deduction. We showed confirmation, bank transfer, statements as he asked and then the receptionist refused and insisted we haven’t paid. He refused all the proofs and insisted us to make another payment with them. He refused us to talk to the supervisor because he said “they will say the same thing”. Unfortunately, we didn’t get his name, so we couldn’t specify who he was. Terrible services.
康康巴藏族The location is very good, looking west to see the most beautiful sunset and sunset in Darwin, the facilities are complete, **, Italian, Chinese, swimming pool..., the front desk service is warm and thoughtful, the room is clean and tidy, facing the lagoon pool, the indoor area is big enough.
The disadvantage is that the door from the room into the bathroom is too thick, every time the in and out will automatically close, trouble and close the door momentarily loud.
When the checkout, I knew that the mineral water in the minibar was charged, but housekeeping and the waiter who checked the minibar entered the room and said it was free. As a result, four bottles were charged 24 Australian dollars when the checkout was done. I was too lazy to talk to the front desk about the theory. I felt that I was also seeing people. The nice guy takes the money.
It is best not to include breakfast in the reservation, because there are several fixed meals (see photo) with breakfast. The drink can be selected for black coffee and English black tea. Never pay attention to the cup that drinks water. Once the cup is not cleaned at all, there are other people eating the residue. Most of the restaurant waiters are Buddhist, busy but lost, the whole wheat bread, the white bread, promised to change after no later, I can think of my own bad luck and leave, this is the best hotel in Darwin. 4-5 thousand RMB per night, but compared with the same price hotels in China, the service is still much checked, and the hotel facilities are a little old.
GGuest UserThe hotel is easy to find. A taxi from the airport to the hotel is about $ 30. The little girl at the front desk is Malay but speaks Chinese very well. It helped me a lot. I recommended Chinese restaurants and lots of fun places. The tickets to the attractions, because the temporary decision to go to see the jumping crocodile, the little girl was afraid that I would run a trip to help me book tickets, the service is really good. The hotel facilities are also good. Our family of three with two large beds slept comfortably. The hotel is in the center of Darwin, it is very convenient to go everywhere, and I will choose this hotel if I have the opportunity,
GGuest UserThe location is perfect but this place do not have a daily cleaning and no restaurant on site.
The staff are very friendly and helpful though
The aircon brokedown for a night and it was really hot.
Bins inside the room are too small given that the cleaning doesnt come everyday. They said it's every 7th day. We stayed for 4 nights by the way. Will definitely have to ask this everytime I book Mantra hotels
GGuest UserArrived late due to mechanical problems, staff were great, had a selection of sandwiches available at reception to purchase, King bed was super comfy.
GGuest UserI love this hotel, as this hotel is located in the city center. Good access to shops and supermarket. Even there are some night markets outside the hotel in some special day. Therefore, I do love the location. For the room, the room is so cozy and good! Although I don't like that there are no window in my room. However, I do love that the room is real big and comfortable. Also, there is receptionist from Hong Kong who has helped me a lot! Good!
NNatalie XEverything was great except that there was no quilt in the room and the blanket in the cupboard was more like a sheet so my partner and I didnt sleep well as so cold with the aircon on. Otherwise the room was lovely and very happy.
GGuest UserClean & quiet, beautiful garden and outdoor sitting area. Suitable accomodation for my family trip. Breakfast was always cooked nicely and beautifully served. It would have been good to have some cooking facilities asides from the bbq but otherwise nice, clean accomodation.
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