Posted on May 11, 2026
Anonymous User
The location is absolutely unbeatable, right in the heart of Melbourne's city center. Stepping out, you're immediately at St. Paul's Cathedral and Federation Square, with major shopping areas and attractions all within walking distance, making getting around and shopping incredibly convenient. The hotel itself boasts a style of understated luxury. The rooms are spacious, with a high-quality decor, and the bathroom amenities are top-notch, ensuring a very comfortable stay.
The service throughout was attentive and thoughtful, with professional and detailed concierge and turndown services that were promptly delivered. The breakfast spread was extensive, offering a full range of both Chinese and Western options with fresh ingredients. The only minor downsides were that the building has some age, with a few facilities showing their years, and during peak breakfast hours, it can get crowded with a slightly slower refill rate for dishes. Overall, it remains a prime choice among Melbourne's high-end hotels, perfect for both business trips and leisure stays.
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Price per night from:€226
Posted on Dec 12, 2025|Deluxe King Room
DDDoDDDThe bed size in the room didn't match what was advertised. The website stated a 'deluxe king-size bed,' which should typically be 1.8m. However, as shown in the picture, it was actually a queen-size bed, approximately 1.5m. My large suitcase is 80cm, and at 1.77m tall, I was significantly taller than the bed's width. A manager named Nicolas told me that this is considered an Australian standard king-size. However, I study in Sydney and have a king-size bed at home, and all king-size beds sold in Australian furniture stores are 1.8m. I'm not sure which 'Australia' he was referring to. As an airport hotel, the soundproofing of the windows wasn't particularly good; I could still hear cars from downstairs. Despite this being a hotel issue, Trip.com was very patient and responsible in their coordination and communication. The front desk staff, Tarek, had an excellent service attitude and paid great attention to detail.
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Price per night from:€118
Posted on Feb 18, 2026|King Room
Anonymous User
The hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!
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Price per night from:€185
Posted on Mar 17, 2026
Guest User
This is an older five-star hotel with decent service. Its location is similar to Tsim Sha Tsui East in Hong Kong – quiet, with many famous shops, bars, and Western restaurants nearby. However, you'll notice a lot of tourists around when you step outside.
The breakfast is pretty good and acceptable, offering standard fare like bread, eggs, coffee, cheese, ham, and fruit – all the daily essentials.
The main drawback is that the hotel is too close to the two adjacent buildings. There are very few rooms with a view; most rooms get little to no sunlight throughout the day and require the curtains to be drawn almost constantly.
The bathroom is particularly bad. The shower screen only covers half the area, so water inevitably splashes all over the floor, making it a mess. This means you often have to use bath towels to dry the floor, leading to constantly wet carpets and very dirty towels in the long run.
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Price per night from:€145
Posted on Dec 17, 2025|King Garden Terrace - Includes Wifi & Parking
Guest UserWe stayed there one night as we have booked the hot air balloon flight. Thus, didnt have much opportunity to use any facility except the restaurant. We had dinner there and food and wine were great. However, we noticed that some staff werent paying much attention to asian guests. While serving the food up to western guest, the staff was introducing the food in details but not to us. Furthermore, it took a long while to get our desserts.
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Price per night from:€125
Posted on Dec 25, 2024
VSing
Location:
The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable.
Cleanliness:
This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible.
Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief.
Service:
The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously.
Facilities:
Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family.
Room:
The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep.
Overall:
While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.
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Price per night from:€77
Posted on Apr 24, 2026
Guest User
The hotel boasts excellent facilities, especially the indoor pool which was incredibly enjoyable. Both within the hotel and in the surrounding area, it's a food lover's paradise, with a wide variety of world-class cuisine offering top-notch flavors. The rooms are spacious and clean, and the front desk team is highly professional and courteous, truly deserving of praise.
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Price per night from:€160
Posted on Sep 10, 2025
Guest Usergood place to stay, nice location.friends staff, and it is very quiet.
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Price per night from:€99
Posted on Mar 1, 2026|Two-Bedroom Villa
XiacunpipiluWe stayed here for four nights and it was fantastic! There were so many cute little animals right outside our door – rabbits, purple chickens, and possums were the most common. On one side of the hotel, there's a pasture with lots of cattle and sheep. Across the road is a wildlife park, and it's also really convenient to drive to the supermarket. The kitchen facilities are complete with an oven, gas stove, dishwasher, fridge, microwave, and more, making it easy to cook our own meals. Plus, there's a washing machine and dryer, which made our holiday on Phillip Island so relaxing and wonderful.
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Price per night from:€106
Posted on Mar 23, 2026|Deluxe Two Double Room
Eunice Lee Foong LengWe recently stayed at Novotel Melbourne on Little Collins, and overall had a comfortable and convenient experience.
The biggest highlight is definitely the excellent location in the heart of Melbourne CBD. It’s very easy to get around, with plenty of shopping, dining, and attractions within walking distance.
We arrived earlier than check-in time, and the staff kindly allowed us to store our luggage, which made things much easier. We were also offered a discounted breakfast option during check-in, which was a nice touch. The gym facilities were well-maintained, and we enjoyed using them during our stay.
The room was a bit more compact compared to other hotels we stayed at during this trip, but still clean and functional. Although we had requested a higher floor, we were assigned a lower-level room, which currently faces some construction.
One thing to note is that the lift system can be slightly inconvenient, as the reception is on Level 3 and requires a transfer between lifts. There were also a few instances where the lift didn’t respond as expected. Additionally, there isn’t a self-service laundry facility available.
Overall, despite a few minor inconveniences, we enjoyed our stay—especially because of the prime location and helpful service.
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Price per night from:€103