Visiting customers on business trips, it is very close to the customer, the transportation is convenient, the room is clean and tidy, the service is also very good, the safety factor is high, it is a very cost-effective hotel
The hotel is just wonderful.
It has a hot pool, coffee is too good, very varied, breads of various kinds, fruit, cold, cake, coffee, juices, milk, cereals, honeybean, frite, a variety of salts. The decoration is a love. The staff are very loved. Clean environment. We use water, they leave spum salts available for use. Third time we go to the hotel and it's too good. Bikes available for use.
I visited Gramado for a week because I was visiting my son and daughter-in-law nearby.
I think the overall situation of the hotel has a lot of room for improvement!
Atendimento dos funcionários nota 100. Cheiro ruim no quarto, principalmente quando entramos. O box precisa de manutenção. Veio sem o controle do ar condicionado, mas foi resolvido rapidamente e nos deram uma água. O café da manhã estava maravilhoso.
With a stay at Poehma Lago Negro by Livá OFICIAL in Gramado (Ipê Amarelo), you'll be within a 5-minute drive of Gramado Central Avenue and Gramado Covered Street. This hotel is 3.3 mi (5.3 km) from Snowland Park and 0.8 mi (1.2 km) from Black Lake Park.
Take advantage of recreational opportunities offered, including an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 28 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest UserThe structure of the hotel is incredible, excellent value for money. The breakfast is from a colonial cafe! I would like to thank the attendants Douglas, Lucas and especially Jazi. Jazi was extremely empathetic in her service, making my family feel welcomed and special! I hope we can return soon.
GGuest UserAmazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.
GGuest UserThe experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!
TTertulianoThe team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...
BbarthWonderful place, I am very happy, service level 10, clean facilities, well organized, delicious breakfast, we have lunch at the hotel, good food, very few types of fees charged per person. We will be back.
GGuest UserAtendimento dos funcionários nota 100. Cheiro ruim no quarto, principalmente quando entramos. O box precisa de manutenção. Veio sem o controle do ar condicionado, mas foi resolvido rapidamente e nos deram uma água. O café da manhã estava maravilhoso.
GGuest UserGreat hotel!!
The only negative point is access to the pool. Too bad. Either you cross the entire parking lot inside the hotel or you cross outside to get to reception to take the elevator to the pool. In other words, on cold and freezing days you have to wear a bathrobe outside the entire hotel reception.
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