Posted on Oct 6, 2026|Classic Deluxe Double Bed Room with Oxygen Supply
Guest UserThis was my first time choosing The St. Regis Lhasa Resort. Coincidentally, I had just stayed at the Shangri-La in Lhasa two days prior. The rooms at The St. Regis Lhasa Resort are significantly larger, and the quality of the slippers is much better. The entrance area is a walk-in closet, with a spacious bedroom to the left and a large bathroom to the right. They provide a Dyson hairdryer and even facial cleanser! Thumbs up!
They have an oxygen concentrator and a humidifier, which are essential for the ******* region.
Even though it wasn't a Potala Palace view room, the view was still excellent.
The front desk staff, Anna, provided wonderful and thoughtful service. Knowing we ran out of water on the first day, she helped us restock with several extra bottles on the second day.
Breakfast is semi-buffet. The à la carte items were all a bit salty. The buffet selection wasn't very extensive. Overall, the breakfast experience was just average.
Some of the service staff are Nepalese, so you'll need to speak English with them, which is something to keep in mind.
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Price per night from:JPY 20,721
Posted on Sep 19, 2026|Deluxe Double Bed Room with Oxygen Supply and Potala Palace View
yeeyiyi
This was my first time visiting Tibet, and I chose the Shangri-La. The front desk had a short-haired young lady who was incredibly friendly and even upgraded our room. The welcome fruit and small welcome cakes were a lovely touch.
The hotel's medical room was also a lifesaver. When a family member experienced altitude sickness, they immediately got an IV and oxygen. Plus, we could take an oxygen tank back to the room for 780 RMB.
The hotel is just a 5-minute walk to the Tibet Museum and a 10-minute walk to Norbulingka. Taxis are also readily available for getting around.
The breakfast selection was extensive. While the afternoon tea and dinner options weren't vast, they were all delicious.
My only minor complaint would be that upon check-in, no one escorted us to our room or helped with our luggage. For first-time guests, dragging two large suitcases and suffering from altitude sickness, it took a while to find our room.
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Price per night from:JPY 16,840
Posted on May 28, 2026
Guest UserThe hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard.
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Price per night from:JPY 13,774
Posted on Sep 14, 2026|European-Style Double Room
Guest UserThe hotel's location is excellent with convenient transportation. The surrounding scenery is beautiful, and the view from the window is absolutely stunning. You can even see Mount Kinabalu! The overall environment is elegant and quiet, making for a very comfortable stay. It's incredibly convenient for getting around and exploring. The experience was fantastic, definitely a thumbs up!
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Price per night from:JPY 5,031
Posted on Apr 26, 2024
Guest User
There is a large free parking lot, the facilities in the room are very good, and the hygiene is clean. There is an oxygen machine from 8pm to 8am, and the bathroom has 24-hour hot water. Although the shower water flow is a little small, it is generally good. The service attitude is particularly good and patient. The late check-out was not rushed. It was a very comfortable hotel experience.
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Price per night from:JPY 4,647
Posted on Apr 22, 2026
Guest UserI came to Lhasa backpacking alone, initially planning to rough it in a hostel for a few nights. But then a friend practically forced me to try this Hilton, saying 'you'll know once you stay here.' And okay, I admit, I'm completely hooked!
The service was incredibly good. They proactively said, 'Let me arrange a comfortable yet affordable room for you,' and even hand-wrote a 'Lhasa guide' – telling me where to find the cheapest sweet tea, which monasteries have free entry, and which bus routes offer the best scenic views. The most touching moment was when I came back drenched from the rain one day. Immediately, someone brought me a bowl of hot herbal tea and a blanket, saying, 'Don't catch a cold, getting sick at high altitude is a hassle.' This kind of genuine care is something you might not even find in a five-star hotel.
The value for money was surprisingly good. Honestly, I expected a Hilton to cost at least several hundred, but the price I booked was much lower than I anticipated, even more cost-effective than some private rooms in hostels. The room was clean and spacious, with oxygen supply and a humidifier, ensuring a really sound sleep at night. While breakfast wasn't a lavish buffet, it offered plenty of tsampa, butter tea, and boiled eggs, enough to keep me full until the afternoon, saving me lunch money. There's a bus stop right outside the hotel, and getting to the Potala Palace or Jokhang Temple costs just one yuan, making transportation costs almost negligible.
After this stay, I feel like I hit the jackpot. Not just because it was affordable, but because of the unreserved kindness from the ******* people. Next time I visit Tibet, I won't hesitate – I'm definitely staying here again! 🙏🎒
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Price per night from:JPY 8,504
Posted on May 21, 2026
FutuoThis stay was absolutely perfect, I was extremely satisfied in every aspect! The front desk staff were warm, attentive, and friendly, and check-in was efficient and smooth; the rooms were clean, tidy, and comfortably laid out, making for an excellent stay; the breakfast was varied and delicious, a pleasant dining experience; the laundry facilities were complete and easy to use, making daily laundry very convenient; the gym had comprehensive equipment, making exercise and leisure very convenient. The hotel maintained strict hygiene standards, with every area spotless and refreshing, and its excellent location made transportation convenient. All the staff were professional and attentive, and the waiter Wanzai's attitude was superb. I sincerely recommend this hotel and will definitely choose it again next time!
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Price per night from:JPY 9,103
Posted on Apr 12, 2024
Youyounini
Facilities: The facilities are complete and comfortable, and it is still very advanced to enter the room by face recognition. It is very good for the first time to try, eliminating the trouble of forgetting to bring the room card. The room is equipped with a massage chair to relieve fatigue. There is an oxygen concentrator, although the sound is a bit noisy, and the air conditioner is hot enough.
Hygiene: The hygiene is good. The towels and bath towels are plastic-sealed after disinfection, which is quite clean. It would be better if the details are strengthened a little more.
Environment: The environment is okay. It is difficult to park at the door. You can park in the back yard. There are many places to eat and shop around.
Service: The staff are very enthusiastic and take the initiative to help carry luggage. Although the power was cut off for an hour at night, the staff brought oxygen cylinders, which was very good.
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Price per night from:JPY 7,618
Posted on May 15, 2024
Guest User
This hotel is really great! The location is convenient, the room is spacious and bright, it looks new but has no odor; the room has good sound insulation, very quiet and no noise; the room facilities are also very complete, there is medical-grade oxygen to breathe, there is a washing machine, and you can wash clothes by yourself; the most advanced is the intelligent technology system, guests can use their mobile phones to open the door, turn on the lights, draw the curtains, etc.; the bedding is also very clean, especially the latex pillow is very comfortable to sleep, and the standard room is also equipped with an electric toilet, which is so comfortable to use after heating in this plateau area. The hotel also provides a rich buffet breakfast and various leisure facilities; and it must be said that the various flowers that are updated every day are comparable to five-star hotels; his family also has supporting coffee, teahouses, Chinese food, Western food, hot pot restaurants, and the Western restaurant actually has a grand piano! I recommend that everyone must try the old Chengdu hot pot, the ingredients are fresh, soft and delicious, and very delicious. The hotel's service is also very good, and it is strongly recommended that friends who have passed by Linzhi, staying here is the wisest choice, wash away the fatigue of the journey! Give yourself a treat!
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Price per night from:JPY 8,336
Posted on Sep 23, 2025|Special Single Room
BinggansuperbatThe location is excellent, with ample hotel parking and convenient charging stations right across the street. The room wasn't large, but the view was nice, and it was very clean with a hot water dispenser and disposable face towels. There's a viewing platform on the third floor. The front desk staff were friendly and proactively upgraded my room.
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Price per night from:JPY 3,905