I have stayed here several times, and the hotel is as good as always. This time I had more luggage, and I was going to other cities and then back. The hotel stored my luggage for free, which was very helpful. I recommend everyone to stay in this hotel when they come to Valencia.
Nice location with two shopping centres just next. Room is spacious and clean. Breakfast included and have all you need. Outdoor swimming pool is great. You can hear some noise from the road at night unfortunately, need to improve the windows noise prevention.
Spa facilities are satisfactory but not really clean.
I originally chose the hall after seeing the environment. Indeed, the hall is very atmospheric. That is, because of the passage of time, the room layout and room facilities have returned to a long time ago. At least I don't like the bedding. The hardness of the synthetic fiber makes it very uncomfortable to sleep on.
The hotel is in a good location, only ten minutes' drive from the city center and the seaside.
We had a lovely 4 night break at the hotel Neptuno.
The room was comfortable and clean with complimentary tea and coffee and it had a fridge with complimentary water, fanta lemon and coke.
The breakfast had a good selection of fresh fruit, meats, hot food, cakes etc. We enjoyed the omelettes and pancakes which were made to order.
We went to the spa one evening which was very relaxing after a busy day sightseeing.
Staff very friendly and helpful.
Environment: It is a bit far from the city center, but there is bus 94 near the entrance that goes directly to the Municipal Square, the North Station and the bullring. It takes about 20 minutes by car. There is no traffic jam, but there are many traffic lights.
Service: The service is very good. Special thanks to the room attendant. Although he does not speak English, he was very happy to help deliver the required quilt after explaining three times that he needed an extra quilt. Very good service! Including the front desk and all the staff I met, they all greeted me proactively and smiled.
Hygiene: The hygiene is very clean
This new hotel equipped with latest tech items to make our stay (3 nights) comfortable and enjoyable. The design of our room (junior suite) is fabulous, tasteful yet simple and functional, spotless clean. Front desk staff are all extremely helpful and attentive indeed. Location is super convenient with just 100m walk to the centre. We will definitely come back MYR Puerta Serranos next time when we visit Valencia again!
This hotel is considered a high-end hotel in Valencia, adding a lot of color to Cabanyal Beach.
The rooms are comfortable and bright, and the facilities are complete and intact, especially the courtyard is very grand, with two outdoor swimming pools, one indoor swimming pool, and a large gym.
The breakfast is 30 euros per person, which is quite rich, especially the freshly squeezed orange juice is great.
Lovely hotel, fantastic location right on the beach, food was great as were the staff, I stayed in January, I can imagine it being fabulous in the summer time 👍🏼👍🏼
The hotel is in a good location and there are scenic spots nearby. The room is oversized, the staff is very good, and the hotel's cooperative restaurant tastes good.
Great
82 reviews
9.3/10
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8.6/10
Very Good
GGuest UserStayed end of August with my mum and my sister for a few nights. First impressions the hotel is impressive, one of the nicest looking in the area. Location is good, close enough to the beach and ***** without being on top of it.
The grounds and the pools are very nice - however pools are not heated! So even in Aug it was hard to get in!
The buffet restaurant is what you’d expect. Breakfast was good, especially the fresh bacon! Evening meals were a bit repetitive and food was lukewarm. Buffet staff were a mixed bunch. Some happy and friendly… others really don’t want to be there.
Bar staff at pool bar were always friendly. Be warned if you’re not on all inclusive the drinks at the bar are expensive. Around €24 for two vodka and cokes.
If you manage to get a cheap deal… give it a go!
AAnonymous UserWhy are hotels in Barcelona so expensive? Why are hotels in Barcelona so expensive? Very close to the beach, but the weather is not good ...
GGuest UserNice location with two shopping centres just next. Room is spacious and clean. Breakfast included and have all you need. Outdoor swimming pool is great. You can hear some noise from the road at night unfortunately, need to improve the windows noise prevention.
Spa facilities are satisfactory but not really clean.
FFcsWe haven't had any problems, the facilities are very good, the spa without restrictions, the food is good, there is a gateway to access directly from the hotel to the beach.
GGuest UserHotel muy bien situado (junto al rio ) Terraza y zona chill-out con vistas . Tienen parking exterior (precio módico 6e. noche ), que vale la pena porque no encuentras aparcamiento fácilmente. Té sirven la comida en la mesa. Menú varias opciones de primero , segundo y postres, el mismo todos los dias (peró puedes ir variando).Del hotel a la zona de los baños termales , andando por el paseo del rio, está muy cerca (Te conviene esta opción y así te ahorras el parking de la zona de los baños ).
AannWe had a lovely 4 night break at the hotel Neptuno.
The room was comfortable and clean with complimentary tea and coffee and it had a fridge with complimentary water, fanta lemon and coke.
The breakfast had a good selection of fresh fruit, meats, hot food, cakes etc. We enjoyed the omelettes and pancakes which were made to order.
We went to the spa one evening which was very relaxing after a busy day sightseeing.
Staff very friendly and helpful.
SSushannuoshigexiaogongzhuHotel prices in Alicante have increased a lot, and NH is already a relatively convenient hotel in the city. The service is OK, but the room facilities are a bit old. I was given a room near the island, and the noise is still a bit loud. If you use it as a transit accommodation, it is quite good. The supermarket nearby is also open on Sundays, and you can also order Chinese takeout nearby with Uber.
GGuest UserThis new hotel equipped with latest tech items to make our stay (3 nights) comfortable and enjoyable. The design of our room (junior suite) is fabulous, tasteful yet simple and functional, spotless clean. Front desk staff are all extremely helpful and attentive indeed. Location is super convenient with just 100m walk to the centre. We will definitely come back MYR Puerta Serranos next time when we visit Valencia again!
GGuest UserHotel opposite the Mercado, close to the pedestrian area and many attractions of Alicante. Central location allows for convenient sightseeing during the day and night. Rooms clean and comfortable.
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