I was slightly disappointed by the hygiene as I found pieces of hair and stains on the bedding, although the front desk staff was quick to respond to my request with changing a new set of bedding sheets, I still found a small piece of hair after new set was changed. Besides from that, the location was great and hotel staff were friendly.
Everything about the hotel is good except the service. We have communicated with the driver to add a bed, but he still can't add it. The housekeeper is extremely inefficient and can't add a bed in 2 hours. If there are 2 people, there is no problem staying in this hotel. If you need an extra bed, be prepared. It is very difficult to add a bed and the bed is very uncomfortable.
Room was good had everything you needed but did take a while to get warm. A little noisy if staying on airport side but stops around 22/23.00 and great views from the window. Staff very friendly and explained everything you need to know of the area.
The room is spacious and clean. The gym is also quite big. The breakfast is delicious but a bit expensive.
The service is average. It was midnight when we arrived. The front desk didn't hear us ringing the bell and opened the door for us after a long time. It felt like minus ten degrees outside. It was freezing. Other than this, everything else was pretty good
Hotel near Haaleiti,Reykjavik22.6% of visitors choose this area
GGuest User2024.08.07
I traveled to Iceland and chose this hotel for a total of three nights. This is the first night(8.6),Everything else in the hotel is very good. The only terrible thing is that for the room on my left, I can clearly hear their phone calls. For the room on my right, I can clearly hear them coughing and talking, which is very clear in the middle of the night. I doubt whether every room can hear the sound like this, so I will consider whether it is useful to propose to change the room.
The room was very small with only two 0.8-meter beds. We checked out after entering the room but did not check in because the room type was not what we booked and the hotel did not have it. Later, Ctrip's customer service Baichuan helped us change to a new hotel. Thanks to Ctrip's customer service Baichuan, we have experienced the high-quality service of a large company in cold Iceland. Ctrip is still reliable when you are away from home!
Hotel near Haaleiti,Reykjavik22.6% of visitors choose this area
MMebius10X2023.10.08
For East Asians, a true ”hotel” with complete services and equipment is still very good. Parking is right at the door, which is more convenient. It is some distance from the city center attractions, so it is not convenient for self-driving tourists.
GGuest UserI traveled to Iceland and chose this hotel for a total of three nights. This is the first night(8.6),Everything else in the hotel is very good. The only terrible thing is that for the room on my left, I can clearly hear their phone calls. For the room on my right, I can clearly hear them coughing and talking, which is very clear in the middle of the night. I doubt whether every room can hear the sound like this, so I will consider whether it is useful to propose to change the room.
ZZhuangzhuangxingxingdandanThe room was very small with only two 0.8-meter beds. We checked out after entering the room but did not check in because the room type was not what we booked and the hotel did not have it. Later, Ctrip's customer service Baichuan helped us change to a new hotel. Thanks to Ctrip's customer service Baichuan, we have experienced the high-quality service of a large company in cold Iceland. Ctrip is still reliable when you are away from home!
MMebius10XFor East Asians, a true ”hotel” with complete services and equipment is still very good. Parking is right at the door, which is more convenient. It is some distance from the city center attractions, so it is not convenient for self-driving tourists.
VVanessa_travelI was slightly disappointed by the hygiene as I found pieces of hair and stains on the bedding, although the front desk staff was quick to respond to my request with changing a new set of bedding sheets, I still found a small piece of hair after new set was changed. Besides from that, the location was great and hotel staff were friendly.
GGuest UserEverything about the hotel is good except the service. We have communicated with the driver to add a bed, but he still can't add it. The housekeeper is extremely inefficient and can't add a bed in 2 hours. If there are 2 people, there is no problem staying in this hotel. If you need an extra bed, be prepared. It is very difficult to add a bed and the bed is very uncomfortable.
GGuest UserRoom was good had everything you needed but did take a while to get warm. A little noisy if staying on airport side but stops around 22/23.00 and great views from the window. Staff very friendly and explained everything you need to know of the area.
WWyb_1031The room is spacious and clean. The gym is also quite big. The breakfast is delicious but a bit expensive.
The service is average. It was midnight when we arrived. The front desk didn't hear us ringing the bell and opened the door for us after a long time. It felt like minus ten degrees outside. It was freezing. Other than this, everything else was pretty good
吴吴Excellent, breakfast is good, no extra bed is possible, but sofa is great! Good location in the city center, parking can be parked on the side of the road
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