Lugar bem localizado, café da manhã maravilhoso e com muitas opções, quarto bem higienizado e limpinho, funcionários educados e prestativos. Amamos a experiência!
The hotel is very well located and the service of people is very good, very pleasant.The room was also good, very spacious and with a beautiful view of the English lake. The bathroom needs to be improved, because the door was not open, always closed, and the quality of towels is not consistent with the value of the daily charged.
I love this hotel, it's our second time and if you have the opportunity, we'll be back with sure ...
The rooms and bathrooms are spacious, super clean and quiet!! All staff are very educated and attentive.
The breakfast is wonderful, traditional mining coffee and all the buffet is super fresh and delicious!!
The hotel has a Japanese restaurant in the delicious ground, too helpful to not have to get out.
I only have praises for this hotel!! Thank you very much!!!!
The breakfast is suffering, too small for the hotel size, and they could have already resolved this, given the hotel age. In addition, only two staff members did not realize the full service of table cleaning, replacement of tools and the items offered in the buffet. We understand that the hotel price is economic, but it is not for that reason an advance authorisation for this type of disorganization.Suggestion: reduce buffet options, but ensure that no shortage of minimum, such as hot coffee and salt bread.
Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
The hotel and its facilities are quite old, but the room was exceptionally clean!
The room was huge, but I found the bathroom to be very old, with a small leak in the bidet.
The air conditioning was new and great.
One of the negative points, in my case, was that they didn't have an iron in the room, and to use the hotel's one they wanted to charge me R$95.
The breakfast is simple, but it meets my needs perfectly.
The surroundings are well located, in the middle of everything!
Very good quality hotel! Staff were professional, friendly and helpful. The food at the restaurant is probably the best food in Lagoa Santa. Location is right next to the lake, beautiful views. The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes. The bikes are easy to hire from the hotel too! 🚴 Stay HERE!
Max Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
Great location, easy checkin and checkout. Beds are comfortable, room size is great, nice balcony. Bathrooms are a bit too small, could have used some of the balcony space to have bigger bathrooms, but it still works. Breakfast has lots of options, but a few of the cakes were too dry, didnt seem new. Still, good hotel with good cost benefit.
The room is clean, check in process is quick and food is great. Location is in city center despite overall situation in Brazil is not that convenient for foreigner
Checking tranquille. Personnel très gentil et serviable. Chambre spacieuse, bonne literie. Clim normale. Fenêtre simple vitrage. Rue calme la nuit. Mobilier un chouia retro. Petit déjeuner : c'est mieux d'en prendre un à l'extérieur. .
It’s close to my friend’s shop, so I’ve stayed there many times. It’s clean, the service is good, and the breakfast is excellent. Above all, it’s a very safe area, so I can stay there with complete peace of mind.
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