Hotels With Pool in Minas Gerais, Brazil

Atendimento muito bom. Quartos limpos e espaçosos. Café da manhã muito bem servido!

The breakfast is suffering, too small for the hotel size, and they could have already resolved this, given the hotel age. In addition, only two staff members did not realize the full service of table cleaning, replacement of tools and the items offered in the buffet. We understand that the hotel price is economic, but it is not for that reason an advance authorisation for this type of disorganization.Suggestion: reduce buffet options, but ensure that no shortage of minimum, such as hot coffee and salt bread.

It was a long trip recovery stay, the room has a sympathetic area and the Mini-Bar with a minimum offer, a good relationship request quality

The room is spacious and the sanitary conditions are good. Parking and dining are convenient.

Great location, very good rooms, but unfortunately, terrible service. There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM. For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out. A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.

Good location, spacious room, very good shower and hearty breakfast. However, terrible service, especially from Marcelo, the elevator didn't work to the floor we wanted, we had to climb the stairs, very old. Bad bedroom bed, springy and making a lot of noise about nothing, poor quality pillow. Slippery shower floor. We stayed over the weekend and due to the fair on Sunday, there was a lot of noise in the early morning due to the tents being set up. Terrible, I won't go back and I don't recommend it!

Lugar bem localizado, café da manhã maravilhoso e com muitas opções, quarto bem higienizado e limpinho, funcionários educados e prestativos. Amamos a experiência!

The reception attendant was not pleasant, I had made the wrong booking, and I told her I was going to contact you to resolve it. But she was not careful with my problem just checked in and gave me the key while I was on the phone with you. She was not empathic even a little! So much that the person there said: let's cancel your reservation and do it again to get it right. She did the checkin, she did the checkin, she did the checkin, she did the checkin, she did the checkin, she said she was talking to you! She did and she deployed me with a great deficit of education! I was very angry with the reservation I made wrong!

The hotel is very well located. I found the service from some of the staff to be a little cold. I didn't understand the fees being charged at check-in, but I was late for an appointment and it was precisely at that time that I found the employee unwilling to explain the fees. Furthermore, the hotel is very good, the breakfast is excellent and most of the staff are courteous and attentive. Parking is charged separately. I recommend the hotel and would stay/stay there again on other occasions.

HOTEL EXCELENTE, QUARTO MARAVILHOSO, CAFE DA MANHÃ EXTRAORDINÁRIO. QUERO VOLTAR MAIS VEZES.