Das Hotel ist schon etwas älter und es fehlt doch an einer Renovation. Frühstück soweit okay, aber nichts besonderes. Personal war total überfordert mit dem Auffüllen und Abräumen der Tische. Braucht wohl etwas mehr Personal. Direkte Ansprechpersonen gibt es nicht. Es läuft alles über Messaging. Etwas mühsam, wenn man kein mobiles Netz hat und auf wlan angewiesen ist. Überall gibt es dann verschiedene WLAN Anschlüsse mit verschiedenen Passwörter.
If you, like me, value a great location and convenience, I highly recommend this hotel. It's close to the beach, the lagoon, good dining options, and the main square which offers plenty of attractions.
Most of the staff are incredibly friendly and helpful. The breakfast is quite varied and tasty.
I'd seen several complaints about cleanliness, but generally, our room was very clean upon arrival. However, towels were missing, and the liquid soap dispensers weren't refilled (one even came unstuck). We had brought our own soaps, but there was nowhere to put them. As a suggestion, I'd say there should be at least one soap dish or holder for shampoos and similar items.
We had to request room cleaning three times. I suspect the cleaning staff might have been overwhelmed given the number of guests, but this particular service was a bit disappointing.
The common complaints about the valet/parking situation and the elevator are indeed valid. Upon arrival, there are no clear instructions on where to park to unload your belongings. The hotel's paid parking lot also doesn't have enough spaces for everyone, so you end up blocking traffic until you figure it out. The elevator is genuinely slow and has a low weight capacity (this didn't affect me personally, so it didn't impact my overall positive rating).
The hotel is currently undergoing renovations, but we didn't experience any noise disturbance during our stay.
Contrary to what the advertisement states, there's no cable TV, only 2 or 3 local channels.
In summary: overall, the value for money is good. It was the best price I found in Torres for the amenities offered. While there are a few areas that could be improved, none of them significantly impacted our stay.
Very comfortable and clean room, breakfast with a great variety, in a wonderful setting (to the sound of birds and birds flying past the breakfast balcony, I felt like I was in a rural area right in the city), having breakfast in a historic house, surrounded by nests and with visits from birds is a privilege of this hotel, the view of the Moinhos de Vento Hydraulic Station is another great privilege…, warm welcome with late check-out and luggage storage.
I often come to live, the room facilities are average, the surrounding is very safe, the hotel is very cost-effective, no problem, come back next time! ! ! ! ! ! ! ! ! ! ! ! ! ! !
The place was smelled of mopho, we went to another room much better, but there were no takes to load the cell phone or notebook a chair for work there was nothing of it, but the staff who were working there were very careful.
This place is very close to Caxias Airport. The taxi is 36 Brazilian reals. The facilities are a bit old, but the service staff are very enthusiastic and can communicate in English without limit. I will choose to stay here next time
Excellent hotel, but our room was a little old.
Very polite and helpful staff.
Wonderful bed and TV with Netflix, Star + and several channels.
Shower also very good.
Wonderful breakfast, with many varieties.
Paid parking costs R$40.00 per day.
Atendimento dos funcionários nota 100. Cheiro ruim no quarto, principalmente quando entramos. O box precisa de manutenção. Veio sem o controle do ar condicionado, mas foi resolvido rapidamente e nos deram uma água. O café da manhã estava maravilhoso.
Very Good
126 reviews
8.8/10
Price from
TWD 1,574
per night
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8.5/10
Very Good
GGuest UserWith daily already paga(R$369,54) ,*time of check-i* I had to pay more R$130,00 (R$30,00 fee for having a baby that already cost *a ******* and R$80,00 for a bi-bed). The daily was 2 adults and 1 baby of 10 years old. The bed was Quee, the room was a couple. Since Monday, day 18, I'm waiting for a connection from the hotel manager and the hotel manager.
Maria Cecilia da Costa dos Sacos
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GGuest UserWe had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.
GGuest UserAmazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.
GGuest UserThe experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!
TTertulianoThe team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...
BbarthWonderful place, I am very happy, service level 10, clean facilities, well organized, delicious breakfast, we have lunch at the hotel, good food, very few types of fees charged per person. We will be back.
GGuest UserThe hotel is very good, no complain about the hosting in itself. However, at the check out, I was charged about 149 real services charges that were not explicit at the time of the booking, on the platform, I reported the value of 8,47 as expenses to be paid at the hotel, without counting that the accounts did not beat, The value of the NF is about 74 to less than I paid in total, so, despite the excellent hotel, I felt that I was wrong, and in my humble opinion, there was no transparency, whether the hotel or the platform.
AAnonymous UserHotel room facilities are not bad, the location is also very good, downstairs across the road is the mall. The staff service attitude is also very good, it is a hotel in a tourist city.
GGuest UserThe apartment was comfortable, and the process for checking in and out, which is entirely online, was rather smooth. The shower could be better.
GGuest UserThe first time I came to this beautiful city and this beautiful hotel, I still feel very good, the surrounding facilities are complete, the supermarket is more convenient to eat! The room is quiet! Will come to stay here next time. The front desk is warm!
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