Tudo muito bom. Localização excelente, serviço de manobrista 24h, café da manhã muito completo, várias opções zero lactose e sem glúten. Restaurante com pratos diversos e preço de acordo. Falta uma área kids , pois não tem. No geral vale muito, camas limpas e confortáveis, já nos hospedamos diversas vezes e com certeza voltaremos.
The hotel was presented to us, the room was receptionable, bed, towels, welcome message.
Good breakfast, hot shower.
The environment was pleasant, even being low season, there was no overshoot noise, game room, clean pool, even being winter, waiting room and other organized environments.
We like it very much.
The room is cleaned every day, the surrounding area is very safe, and there are many dining options. Although it is not a new hotel, it is worth the price. If you are on a business trip, you can choose this hotel.
I often come to live, the room facilities are average, the surrounding is very safe, the hotel is very cost-effective, no problem, come back next time! ! ! ! ! ! ! ! ! ! ! ! ! ! !
The place was smelled of mopho, we went to another room much better, but there were no takes to load the cell phone or notebook a chair for work there was nothing of it, but the staff who were working there were very careful.
This place is very close to Caxias Airport. The taxi is 36 Brazilian reals. The facilities are a bit old, but the service staff are very enthusiastic and can communicate in English without limit. I will choose to stay here next time
This hotel is so difficult to invoice, so it is best to set online payment, Trip.com provide the option of invoice, otherwise it is easy to have the invoice to crash, I asked Trip.com to help for several days to arrive.
The hotel is located in a beautiful spot, but unfortunately, the room cleanliness left much to be desired (there was dirt from previous guests), and the water in the heated pool had an accumulation of algae, making the floor slippery. Dinner was also disappointing; the meat was tasteless and dry. And for the price of the stay, they still charge a parking fee. Another positive point was the very well-served and varied breakfast.
Very Good
123 reviews
8.6/10
Price from
HK$619
per night
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8,5/10
Very Good
GGuest UserWith daily already paga(R$369,54) ,*time of check-i* I had to pay more R$130,00 (R$30,00 fee for having a baby that already cost *a ******* and R$80,00 for a bi-bed). The daily was 2 adults and 1 baby of 10 years old. The bed was Quee, the room was a couple. Since Monday, day 18, I'm waiting for a connection from the hotel manager and the hotel manager.
Maria Cecilia da Costa dos Sacos
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GGuest UserThe structure of the hotel is incredible, excellent value for money. The breakfast is from a colonial cafe! I would like to thank the attendants Douglas, Lucas and especially Jazi. Jazi was extremely empathetic in her service, making my family feel welcomed and special! I hope we can return soon.
GGuest UserAmazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.
GGuest UserThe experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!
TTertulianoThe team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...
BbarthWonderful place, I am very happy, service level 10, clean facilities, well organized, delicious breakfast, we have lunch at the hotel, good food, very few types of fees charged per person. We will be back.
GGuest UserThe hotel is very good, no complain about the hosting in itself. However, at the check out, I was charged about 149 real services charges that were not explicit at the time of the booking, on the platform, I reported the value of 8,47 as expenses to be paid at the hotel, without counting that the accounts did not beat, The value of the NF is about 74 to less than I paid in total, so, despite the excellent hotel, I felt that I was wrong, and in my humble opinion, there was no transparency, whether the hotel or the platform.
GGuest UserCheck in was very confusing, the hotel did not have information about the reservation or the payment we had already made and wanted to charge us again. Until the time of check out, they had not received information from Trip about the advance payment we had made. I had brought a printed copy of the reservation as well as the confirmation. Awkward situation. I certainly won't book through Trip.com anymore to avoid going through this
Situation again.
GGuest UserThe apartment was comfortable, and the process for checking in and out, which is entirely online, was rather smooth. The shower could be better.
GGuest UserThe first time I came to this beautiful city and this beautiful hotel, I still feel very good, the surrounding facilities are complete, the supermarket is more convenient to eat! The room is quiet! Will come to stay here next time. The front desk is warm!
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