Hotels With Spa in Penang, Malaysia

Overall, it was satisfying. The staff were polite and friendly. The room was clean and comfortable. If possible, I'd suggest upgrading the TV channels; there were too few options. For guests like us who stay a bit longer, it gets a bit boring because there aren't any good TV programs.

From check-in on day one to my final departure, my entire experience was absolutely fantastic! First off, the location is super convenient, whether you're walking or taking a taxi, to reach popular attractions and trendy restaurants. The front desk had staff who spoke Mandarin, which was a huge plus, and the view from the hotel window was simply incredible. The facilities are great! What really stood out was how quick the elevators were – no waiting at all, which made things so convenient. Plus, every time I returned to the hotel, someone was there to open the door for me; they were very polite and friendly. Ordering food delivery was also really easy.

good place to escape from the busy city with a peaceful atmosphere and beautiful views. The pool area and surroundings were relaxing, and the breakfast selection was decent too. However, I was a bit disappointed with the room amenities. The toiletries, especially the soap, didn’t feel like they matched the standard I expected from a 5-star hotel. Overall, it was a nice stay, but some details could be improved to better meet expectations.

Highly recommended for families with young children! The room isn't huge, but it's well-designed, with comfortable lighting and a clean, odor-free environment. The shower has great water pressure and gets nice and hot. There are plenty of kids' facilities, and the pool is excellent, with super responsible lifeguards – parents of older kids can really relax there. There's also a kids' club for children under 12. They have a private beach, though the sea in Penang isn't particularly blue and has jellyfish, so swimming isn't an option. Part of the hotel is under renovation, but my room felt very new, likely recently refurbished. There's a Hard Rock Cafe on the ground floor with a live band every night at 8:45 PM, creating a great atmosphere. This is a family-friendly hotel with excellent value for money.

The lobby was comfortable and spacious, with a lovely pool view. Check-in was pleasant, and the welcome cookie was delicious. The lemon water provided in the lobby was also a thoughtful touch. The room was comfortable, with a good bed and pillows. There was a proper working desk, which was useful. The seating area was nice, although it would have been better if there was a small table in front of the sofa. I stayed for two nights. Unfortunately, the biggest disappointment was the room door lock. It was faulty and very difficult to open. Even after the staff came to assist, the issue was still not properly fixed. Every time entering the room, it took two people pushing the door together to open it. My hand even became red and swollen from trying to open it. I wanted to request a room change, but due to my tight schedule and not feeling very well, I decided to let it go. Overall, the facilities were good and the hospitality touches were appreciated, but the door issue really affected the stay.

The service was good and the food was delicious . The water slide and the Amazonia splash was very fun ,but the beach and sea was very dirty. The playroom was fun , but it was only for toddlers ,the tween have nothing to do there.The hotel room was too cold,it was freezing in there. The overall experience was good .

Check-in 21/3 Check-out 24/3 I have been staying at this hotel since year 2000. This time around I really frustrated. We were assigned at unit no.85. The air-conditioner were not fully working. We have to clean the filters ourselves. Imagine a paying guest got to do these (refer the enclosed photos). Then still the same. A Bangladeshi so call the technician claimed that only when there is a complaint he will check, no periodic maintenance, just imagine! Next day we were assigned unit no.87, still the same. So we decided to shorten our stay & leave the hotel on 23/3. Then this Bangladeshi admitted that the owner/management had received lots of complaint from the guest about the room air-conditioner. Nevertheless I must praised Mr Naim & Ms Ayu whom had attended to these issues. They did their very best but it looks like the owner couldn’t be bother. Penaga used to be the best hotel but now no wonder the rating went down. Question here who is going to compensate our losses? Will Trip.com compensate? We paid but we get these rubbish. All I can say stay away from this hotel until they improve it.

The Amari SPICE Penang is a standout choice for travelers seeking a sleek, contemporary stay directly connected to the island's premier convention center and near the airport. Its rooms are impressively bright and spacious, offering high-end comfort and modern tech amenities that cater perfectly to both business guests and families. While the location in Bayan Lepas is a bit far from the historic charm of George Town, the hotel compensates with a spectacular rooftop pool and a diverse, high-quality breakfast spread. Ultimately, it is the best-in-class option for those prioritizing convenience and modern luxury over proximity to the heritage district.

This was our过渡 hotel for the first night in Penang, and they offer 24-hour check-in. We arrived past midnight, but the Malay guy at the front desk was still very attentive. The room wasn't big but felt new with a modern design. Our room type faced the back street, so it was quiet, but it looked directly onto the building opposite, offering no view at all. If a view is important to you, I recommend booking a different room type. The hotel is very close to Toh Soon Cafe and the Peranakan Museum, both within a five-minute walk. The surrounding area is pretty quiet with not many shops.