My wife and I stayed 4 nights here recently.
Highlights:
- Prime location in the heart of Georgetown—walking distance to shopping malls, eateries, and key attractions.
- Reliable high-speed internet, ideal for both work and leisure.
- Complimentary parking with a convenient license plate recognition system.
- Warm, courteous staff who go the extra mile to assist.
- Breakfast spread was impressive—varied, fresh, and satisfying.
On the negative side:
- Room size is quite small, which may not suit guests seeking spacious accommodation.
- Unusual housekeeping policy: rooms are only cleaned once every two days, which may not meet expectations for daily upkeep.
Overall Verdict:
While the location and amenities are commendable, the limited room space and infrequent cleaning schedule detract from the overall experience. For the price point, it falls short of delivering full value for money.
My stay at PARKROYAL Penang Resort was truly exceptional. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attention to detail. The room was spacious, spotless, and beautifully decorated, with a breathtaking view of sea. I especially loved the pool, breakfast buffet, which made the experience even more enjoyable. Overall, it exceeded my expectations, and I would highly recommend it to anyone looking for comfort, luxury, and outstanding service. I would definitely return!. TQ Mr. Kana, Noraini, Shah and Shojun for the services.
Had a pleasant stay overall. The room was clean and comfortable. The breakfast spread was a highlight. They offered a great variety of local Penang cuisine with live stations preparing char kuey teow, tosai, hokkien mee, and curry mee fresh on the spot.
One minor downside was the housekeeping service. I requested an extra towel but was told it could only be provided the next morning. Other than that, everything else was great.
Pro
Location is super near to a very big mall which is Gurney Plaza, just walk less than 2min after exit hotel lobby
Cleaniness are well maintained. Super friendly staff, feels welcome the moment u stepped in.
I took the executive package which comes with free flow drinks, food, and also simple dinner and free flow alcohol in the evening. However if you are planning for food trip around Penang you might want to opt out this.
Free parking, decent size swimming pool for children, great gym with lots of equipment but might be a bit cramp, great variety for breakfast buffet.
They share facilities with nearby G Hotel Kelawei like swimming pool, gym and lounge. Besides Kelawei has a pool party which is free to play. They have a buggy to bring you there too.
Cons
I got a room with bad working AC. Took some time to get it done.
I took the buffet dinner at 168 but not much choices and even though the theme is crab but the crab always gone the moment they refill and you need to wait min 10min till the next round. Would recommend to go outside for a better dinner.
We chose this hotel as it is the newest hotel in Ferringhi which also has a kids pool and kids club.
The rooms were good, especially connecting rooms to be close to my kids. Aircond was cold. Beach access was good. Breakfast could be better. Crows can be a bit of a nuisance. Parking available at lobby and basement. However if you are looking to eat out a lot, this hotel may not be so convenient.
Traffic in and out of Ferringhi to Teluk Bahang is a nightmare. It will take you 45 mins to Georgetown and 45 mins back to Teluk Bahang.
Pearl View Hotel offers a simple and pleasant stay, with normal cleanliness standards. The surrounding area is convenient, with nearby food stalls that offer easy dining options. There’s nothing particularly surprising about the hotel, but it provides an average experience at a reasonable price. Perfect for those looking for a no-frills, budget-friendly place to stay.
lokasi hotel just nice. tp kalau nk cari restoren terdekat kena naik kereta. breakfast so so, tp service tiptop. tak dpt view beach sbb hotel dah fully booking. pool kanak just nice tp xdpt lawan shangrila sand, park royal, Hard rock. bantal terlalu mendap mybe bantal dah lama. n bathroom tiada bath tub
Nice,clean,affordable,comfortable and close to city and close to great places and food,amenities should also include toothbrushes set too,it would be a great addition
The rooms are spacious with access to the pool
The bed is very comfortable with a great pillow
Easy access to pool
The lights were mixed purple with white compared to the previous visit The room had all purple lights
Bathrooms are a bit compact and small
Hot water was not really hot even at maximum
Get more cold water in the hot water system
The staff is great with 5 star service
Breakfast are awesome
Five-star facilities, five-star front desk service, but one-star doorman service. I leave this review for all non-white potential guests: There's evident racial discrimination in the concierge service here. The doormen exclusively assist white guests by greeting them, opening car doors, and handling luggage. My family felt uncomfortable about it, so I can no longer ignore their experience. While the hotel itself is beautiful and all the rest staffs are friendly and professional, I strongly recommend standardizing your SOP or replacing the door team.
British colonialism ended decades ago.
Great
1432 reviews
9.3/10
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9.3/10
Great
GGuest UserFive-star facilities, five-star front desk service, but one-star doorman service. I leave this review for all non-white potential guests: There's evident racial discrimination in the concierge service here. The doormen exclusively assist white guests by greeting them, opening car doors, and handling luggage. My family felt uncomfortable about it, so I can no longer ignore their experience. While the hotel itself is beautiful and all the rest staffs are friendly and professional, I strongly recommend standardizing your SOP or replacing the door team.
British colonialism ended decades ago.
SSnickersfrogWe chose this hotel as it is the newest hotel in Ferringhi which also has a kids pool and kids club.
The rooms were good, especially connecting rooms to be close to my kids. Aircond was cold. Beach access was good. Breakfast could be better. Crows can be a bit of a nuisance. Parking available at lobby and basement. However if you are looking to eat out a lot, this hotel may not be so convenient.
Traffic in and out of Ferringhi to Teluk Bahang is a nightmare. It will take you 45 mins to Georgetown and 45 mins back to Teluk Bahang.
DDrOBYMy wife and I stayed 4 nights here recently.
Highlights:
- Prime location in the heart of Georgetown—walking distance to shopping malls, eateries, and key attractions.
- Reliable high-speed internet, ideal for both work and leisure.
- Complimentary parking with a convenient license plate recognition system.
- Warm, courteous staff who go the extra mile to assist.
- Breakfast spread was impressive—varied, fresh, and satisfying.
On the negative side:
- Room size is quite small, which may not suit guests seeking spacious accommodation.
- Unusual housekeeping policy: rooms are only cleaned once every two days, which may not meet expectations for daily upkeep.
Overall Verdict:
While the location and amenities are commendable, the limited room space and infrequent cleaning schedule detract from the overall experience. For the price point, it falls short of delivering full value for money.
GGuest UserMy stay at PARKROYAL Penang Resort was truly exceptional. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attention to detail. The room was spacious, spotless, and beautifully decorated, with a breathtaking view of sea. I especially loved the pool, breakfast buffet, which made the experience even more enjoyable. Overall, it exceeded my expectations, and I would highly recommend it to anyone looking for comfort, luxury, and outstanding service. I would definitely return!. TQ Mr. Kana, Noraini, Shah and Shojun for the services.
Rrara5584lokasi hotel just nice. tp kalau nk cari restoren terdekat kena naik kereta. breakfast so so, tp service tiptop. tak dpt view beach sbb hotel dah fully booking. pool kanak just nice tp xdpt lawan shangrila sand, park royal, Hard rock. bantal terlalu mendap mybe bantal dah lama. n bathroom tiada bath tub
AAnonymous UserAll perfect from check in until check out. Nice room and very clean, staff friendly, facilities good. And many choice of breakfast and the taste so good. The most important many spot for taking picture because the resort so nice.
LLeeAlways my first choice in Batu Feringghi!
Stayed here 5–6 years ago and came back again — everything still looks the same, which feels familiar and welcoming. Guest relations service is good, and the pool is nice and well maintained.
The only downside was the free welcome drink redemption — went to the café but there was no staff around, so I had to wait quite a while for someone to appear. But honestly, that’s just a small matter compared to the overall experience.
Still a lovely stay and I’d happily return!
EElleiOverall, we had a good experience at the resort. My child loved exploring the beach and pool, and the resort environment was wonderful. We even received a complimentary upgrade to a deluxe room! However, I was a bit disappointed with the food—the taste just wasn’t up to standard.
The only major issue was with the toilet blind, which needed repair. While I appreciate the technician coming to fix it promptly, I was shocked that he entered our room and bathroom wearing outdoor shoes, leaving dirty footprints behind. I had to clean the floors myself afterward. For a 5-star hotel, this is truly unacceptable—basic hygiene and respect for guests’ space should be a priority
WWEI LINGHad a pleasant stay overall. The room was clean and comfortable. The breakfast spread was a highlight. They offered a great variety of local Penang cuisine with live stations preparing char kuey teow, tosai, hokkien mee, and curry mee fresh on the spot.
One minor downside was the housekeeping service. I requested an extra towel but was told it could only be provided the next morning. Other than that, everything else was great.
AA CH YPro
Location is super near to a very big mall which is Gurney Plaza, just walk less than 2min after exit hotel lobby
Cleaniness are well maintained. Super friendly staff, feels welcome the moment u stepped in.
I took the executive package which comes with free flow drinks, food, and also simple dinner and free flow alcohol in the evening. However if you are planning for food trip around Penang you might want to opt out this.
Free parking, decent size swimming pool for children, great gym with lots of equipment but might be a bit cramp, great variety for breakfast buffet.
They share facilities with nearby G Hotel Kelawei like swimming pool, gym and lounge. Besides Kelawei has a pool party which is free to play. They have a buggy to bring you there too.
Cons
I got a room with bad working AC. Took some time to get it done.
I took the buffet dinner at 168 but not much choices and even though the theme is crab but the crab always gone the moment they refill and you need to wait min 10min till the next round. Would recommend to go outside for a better dinner.
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