I have upgrade my room to 1bedroom suite. My family and I love the room. My kids enjoy the bathtub. Hotel location is good too as it is near to the airport. It only cost me about RM14 by taking grab from hotel to airport. Will definitely book again..
Trip.com should have highlighted that on the day we checked in there was a fire drill!
We could jot sleep or rest after our long drive to the hotel. Rooms very old and outdated. Bathroom was small, the bidet was on the wrong side of the toilet.
Air-conditioning was not working! Maintenance had to chg the filter but still it was bad.
Room slippers was the worst, rooms carpet was coming off the metal ***** almost cut my feet.
Breakfast and the staff was a plus, but overall very noisy the room, thet need to call the pest control, I think rats running in the vents!! Great free parking but you have to take a long drive back to the lobby, a huge turn around from the parking... bad experience overall.
We had a pleasant stay at the hotel overall. The reception staff were warm and friendly, which made us feel welcomed, although we did have to wait a bit during check-in. The hospitality was superb throughout our stay.
A lovely highlight was the complimentary cake prepared for my husband’s birthday. such a thoughtful gesture and truly appreciated. The amenities were great, and the room was spacious and comfortable, perfect for relaxing.
Just a small area for improvement: the floor cleanliness could be better. We found a pair of chopsticks under the curtain, and during housekeeping, the floor still had some visible dust.
Other than that, it was a lovely stay, and we truly enjoyed the warm service provided by the staff.
Cleanliness is good don’t get me wrong but my experience wasn’t that great due to the fact that there were many Charlie Ants in the dresser, toilet, shower, and balcony area.
Kudos to the hotel staff team tho for their prompt pest control services upon contacting them.
Room is clean and air condition is good. Location very strategic, convenient marts nearby, walking distance to Sunway Carnival Mall, a lot of restaurants nearby, pubs nearby. Highly recommended for business travellers and family.
Pearl View Hotel offers a simple and pleasant stay, with normal cleanliness standards. The surrounding area is convenient, with nearby food stalls that offer easy dining options. There’s nothing particularly surprising about the hotel, but it provides an average experience at a reasonable price. Perfect for those looking for a no-frills, budget-friendly place to stay.
This stay far exceeded my expectations – it perfectly embodies the feeling of ”home away from home”! The hotel's location is excellent, with convenient transportation, and the rooms are clean and comfortable. The staff are warm and attentive, especially the young man who speaks Chinese. Overall, it was a very pleasant stay, and I highly recommend it!
Right from the moment we arrived, we were greeted by very enthusiastic bellboys and front desk staff, which made us feel right at home. 👍🏼 The adorable welcome ice cream was a particularly nice touch. We chose this hotel mainly to shop at the nearby Gurney Plaza, but it turned out not to be great for shopping. The locals basically warned us to avoid the food court outside, and since we didn't want to eat mall food, we even took a taxi back to George Town for dinner that day. So, I don't think the location is ideal, especially since the hotel is no longer beachfront after the land reclamation, and the view is much worse than before. Points deducted for a few things: the bathroom faucet was very stiff and hard to turn, the tissues weren't refilled beforehand, and the corners of the vanity weren't cleaned properly.
Extremely satisfied! I've had my eye on this hotel for a long time and finally got to check it out.
I think it's a must-stay hotel when visiting Penang. It's incredibly photogenic with fantastic views, perfect for anyone who loves taking pictures.
The bed was quite comfortable. Even though it's an antique hotel, its long history doesn't make it feel old or worn; on the contrary, it has a lot of character. The Heritage Wing is indeed excellent. There's an infinity pool, I believe, in the Victory Annexe, which is also great for photos. Guests staying in the Heritage Wing can access the Victory Annexe, but not vice-versa, so I highly recommend booking the Heritage Wing to enjoy both areas' services.
Breakfast: There are three breakfast options. I had the à la carte breakfast exclusive to the Heritage Wing. The taste was just okay, but the ambiance and service were both very good.
Accommodation: The bed was very clean and comfortable, quite soft. Having stayed in many five-star hotels, I'd say the bed here is exceptionally comfortable.
Suggestion for the hotel: In the future, perhaps you could arrange for some observant staff to help with luggage at the entrance.
Great
1570 reviews
9.2/10
Price from
€237
per night
Check Availability
See All Hotels With Spa in Penang
Travelers Reviews of Penang Hotels
See all
9.2/10
Great
MM507585****Extremely satisfied! I've had my eye on this hotel for a long time and finally got to check it out.
I think it's a must-stay hotel when visiting Penang. It's incredibly photogenic with fantastic views, perfect for anyone who loves taking pictures.
The bed was quite comfortable. Even though it's an antique hotel, its long history doesn't make it feel old or worn; on the contrary, it has a lot of character. The Heritage Wing is indeed excellent. There's an infinity pool, I believe, in the Victory Annexe, which is also great for photos. Guests staying in the Heritage Wing can access the Victory Annexe, but not vice-versa, so I highly recommend booking the Heritage Wing to enjoy both areas' services.
Breakfast: There are three breakfast options. I had the à la carte breakfast exclusive to the Heritage Wing. The taste was just okay, but the ambiance and service were both very good.
Accommodation: The bed was very clean and comfortable, quite soft. Having stayed in many five-star hotels, I'd say the bed here is exceptionally comfortable.
Suggestion for the hotel: In the future, perhaps you could arrange for some observant staff to help with luggage at the entrance.
GGuest User-Love the room - but I found used dirty bottle in the kitchen cardboard. Other than that the room is perfect, they light up free candle to smell nice daily and the room is spacious with good view and bathtub
-The grill seafood dinner buffet is a huge disappointment. The seafood is not fresh at all and they are super small, the oyster is like the size of my pinky nail. I rather you charge a more premium price and give me better quality seafood, I absolutely do not recommend the buffet
SSkumar1973Trip.com should have highlighted that on the day we checked in there was a fire drill!
We could jot sleep or rest after our long drive to the hotel. Rooms very old and outdated. Bathroom was small, the bidet was on the wrong side of the toilet.
Air-conditioning was not working! Maintenance had to chg the filter but still it was bad.
Room slippers was the worst, rooms carpet was coming off the metal ***** almost cut my feet.
Breakfast and the staff was a plus, but overall very noisy the room, thet need to call the pest control, I think rats running in the vents!! Great free parking but you have to take a long drive back to the lobby, a huge turn around from the parking... bad experience overall.
__WeChat26423****The hotel environment is great, even more impressive than the Shangri-La Golden Sands next door. The hotel restaurant is also good, reasonably priced with generous portions. I especially liked the Penang curry noodles. I had an early flight when checking out, and the hotel prepared a packed breakfast, including coffee and tea. Unfortunately, the taxi driver wouldn't let me bring the coffee on board, fearing spills. It's a shame; it would have been perfect if the hotel could provide coffee takeout bags.
KK.B.MWe had a pleasant stay at the hotel overall. The reception staff were warm and friendly, which made us feel welcomed, although we did have to wait a bit during check-in. The hospitality was superb throughout our stay.
A lovely highlight was the complimentary cake prepared for my husband’s birthday. such a thoughtful gesture and truly appreciated. The amenities were great, and the room was spacious and comfortable, perfect for relaxing.
Just a small area for improvement: the floor cleanliness could be better. We found a pair of chopsticks under the curtain, and during housekeeping, the floor still had some visible dust.
Other than that, it was a lovely stay, and we truly enjoyed the warm service provided by the staff.
MMyamuzThe resort is really nice and the room was comfortable but the service was a bit disappointing. When I checked out, I waited for the room inspection and the staff told me everything was okay. Around 15 minutes later they called and said there was an oil stain. Fine, I accepted it and paid.
But then at 4pm, they called again saying a pillow was missing. Honestly, if I really took the pillow, the bellboy who helped carry my things to the car would’ve noticed. And my luggage wasn’t even big enough to fit a pillow.
Stuff like this should be checked properly during checkout, not hours later. Hope they improve their process.
MM360499****Pros: Great environment, excellent location, and spacious rooms. The hotel is right on Batu Ferringhi Beach, and just a short walk to the left along the beach, you'll find restaurants, water sports shops, and convenience stores – all very convenient and well-equipped. We arrived late in the afternoon, and I think we might have gotten an upgrade because the room felt a bit bigger than what we originally booked.
Cons: When we checked in, the hotel was hosting a wedding (which, looking at the facilities, seems to be a regular occurrence). Unlike in China, the banquet continued quite late into the night, making it a bit noisy. Also, the hotel itself isn't very large. It's more suitable for staying overnight after exploring and sightseeing during the day, rather than for a resort-style vacation where you spend a lot of time on-site.
Jjialin chewI have upgrade my room to 1bedroom suite. My family and I love the room. My kids enjoy the bathtub. Hotel location is good too as it is near to the airport. It only cost me about RM14 by taking grab from hotel to airport. Will definitely book again..
GGuest UserHard Rock - Pleasant stay.
Getting a superb experience from the Lagoon room. It is an amazing experience with the pool just in front of your room deck. Head into the pool for a swim anytime and back to the deck to chill on the bench.
The front desk staff is very friendly and helpful, on the contrary, it is a bit disappointing on the concierge side as there is a contrast if comparing the two.
Breakfast is great. A lot of selection and food is holding up its quality. However, the decorations and renovations seem to be a bit ‘outdated’, but not sure if this is intentional.
The pool and surrounding facility are great as well, with the beach feel with sand on the floor surrounding the pool. There are sections of the pool which have sand as well. One thing to take note of is they have lifeguards on duty.
AAnonymous UserThis has come to be my favourite hotel in Penang now. Very close to the beach (though not recommended to swim at the beach). Well kept room. Friendly and warm staffs. Will surely be back whenever i return to Penang.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.