Hotels With Spa in Penang, Malaysia

Although the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.

Great hospitality and service throughout my stay in Penang Amari Spice Hotel. Upon arrival, the reception team kindly upgraded me to a Premier King room without any request, which was a wonderful surprise. The room was spacious, clean, well-maintained, and had a pleasant scent—everything was excellent. I would like to express my utmost appreciation to the midnight team on 21/03/2026. During our stay, my friend suddenly fell seriously ill during midnight . We attempted to call emergency services (999), but unfortunately were unable to get through to the nearby general hospital immediately. The situation was critical, and waiting another 10–20 minutes could have put my friend’s life at risk. Thankfully, the Penang Amari hotel team acted swiftly and professionally. They followed up with us, and the female manager along with the guy management team arrived promptly to assess the situation. They provided immediate support and helped arrange transportation to the nearest hospital, ensuring we arrived within 10 minutes. Thanks to their quick response and care, my friend’s life was saved. And even after check out they still texting us to concern on the guest safety. We are deeply grateful for their kindness, efficiency, and dedication during such a critical moment. Wishing the entire team continued success and all the very best. Thank you once again for going above and beyond. Peharps this able to fully credit to the team.

The hotel's location is excellent. There's a mall right downstairs, making shopping and dining super convenient. It's also close to other tourist attractions, and getting a taxi is quick and easy! We even ran into Chinese celebrity Huang Xiaoming and others promoting a movie at Gurney Plaza during our stay.

The facilities are good, including a jacuzzi and a shower with three spray angles. The entire room is well-laid out and spacious, and the balcony is a nice spot to sit. It's quite enjoyable to peek outside on a rainy day, though there's also an air conditioner outdoor unit. The stained glass is beautiful and the interior decor is interesting. Overall, the service was friendly and polite, but there were some issues: Regarding room tidying, when we were resting in the afternoon, the cleaning staff left a room key and came in to retrieve it. We didn't see who it was due to an obstruction, but it did startle me. Important note: You *must* swipe your room card when leaving for the door to lock. This was not clearly communicated by the front desk. In the breakfast area, we felt rushed even before closing time, and the food was just average. The Muslim prayer call bell malfunctioned and rang for a while around 1 AM, which was disruptive. It's very close to Do Chian Tea Room and Jay Chou's Founders on foot.

Stayed for a few nights, and the environment was really nice. We had a sea view from our window. To get to the beach, you have to cross a small bridge that's exclusive to the hotel, and you need your room key card to access it. The hotel has two swimming pools: a kids' pool and a larger one. Since there's a lot of greenery around the hotel, we couldn't always keep our balcony door open. We occasionally saw wild monkeys in the coconut trees by the sea. Overall, it was a good stay.

Overall, it was satisfying. The staff were polite and friendly. The room was clean and comfortable. If possible, I'd suggest upgrading the TV channels; there were too few options. For guests like us who stay a bit longer, it gets a bit boring because there aren't any good TV programs.

My husband and I stayed for one night on the 29th, and overall it was a very pleasant experience. The room was spacious, clean, and comfortable. The bed was cozy with fresh linens, making it perfect for a restful night. The service staff were friendly and attentive, and both check‑in and check‑out were smooth and efficient. Breakfast offered a good variety of local and international dishes, tasty and satisfying to start the day. Overall, we were happy with the stay. It’s a great choice for couples or families looking for comfort in Penang, and we would definitely consider returning in the future.

Seriously can't recommend this place enough! The location is fantastic; it's only about a 300-meter walk from where the ferry drops you off. The staff are incredibly welcoming. While we were checking in, they immediately offered each of us a bottle of water, which was a lifesaver because the Penang sun is no joke. Our room was very clean and tidy, and the mini-fridge was stocked with five different drinks. There was also a capsule coffee machine and a jar of candy on the coffee table. Housekeeping came daily to clean and restock everything. My only minor wish is that the breakfast selection could be a bit more varied.

We had a wonderful stay at this hotel. The room was spacious with a beautiful view, and the private beach made the experience even more special. The hotel facilities were great, and the service was excellent throughout our stay. Breakfast was also very varied and enjoyable. When one of our rooms had an issue, the hotel responded quickly and handled it very well. They provided us with a new room, upgraded it, and even gave us a complimentary gesture. Thank you, Angsana 🙏

10/10 for my stay at ParkRoyal Penang Resort. This stay was a birthday gift for my 73-year-old husband. Thanks to ParkRoyal for the complimentary birthday cake which pleasantly surprised and delighted him. Overall service here was first class. It was from the warm and cheerful bell-hop Yusani to the helpful and thoughtful Asvathy at Check-in Reception, Transportation and Sight-seeing thoughtful and caring Angeline, Diligent Housekeeping Ali to thev cheerful Chanond who sent the birthday cake to our room…and also staff at Cinnamon and Javana Lounge. They all are pleasant and polite. They served with a smile and made us feel welcome all the time. Truly appreciated the warmth and hospitality of this hotel. The breakfast at Cinnamon was impressive, sumptuous and came with a wide variety of choices. We enjoyed our 2 breakfast thoroughly.So, we were happy and glad to have booked our room with breakfast.. There is also a Welcome drink with cookies at Javana Lounge. It was, indeed. a great start to our stay. It should be offered to all guests checking-in. For guests who would like sipping cocktaile by the beach or at Javana Lounge, there is a 20% discount for room-booking with Trip.com. We, indeed, had a pleasant, memorable and enjoyable stay at ParkRoyal. Would be back someday for more birthday stay here in future.