Hotel is a bit run down. Looks like a ****** hotel, as the 1st floor has fountains, pinball machine and football machines.
Carpet and door lock are a bit dirty and spoiled. Heater in the room were faulty. Have to ask the receptionist to switch off the heater, else it will be super hot.
The palace is very well maintained, large and spacious rooms. Positive notice that you do not find often is the waste division within the room. With friendly and prepared staff and the price quality ratio is excellent. I also tried the spa and I found myself well. The hotel is located in the center of Soriano in Cimino, the city itself is beautiful to visit but very small, I would advise you for a relaxing stay. The place is near the Park of Bomarzo and is not far from Viterbo
Hotel near Termini Central Station,Rome16.2% of visitors choose this area
GGuest User2025.10.24
The room was a bit compact, but for Rome, it was perfectly adequate. The hotel's toiletries were excellent, especially the lotion, which I really liked. The hotel is very close to Termini Station, which was originally a factor since I planned to travel by train. However, we ended up taking taxis everywhere. We walked to Piazza Venezia, Trevi Fountain, and the Spanish Steps. Next door, there's a Chinese restaurant called Wangxianglou; their boiled beef was decent, and the hot and sour soup was quite authentic. There's also a scooter rental nearby; we rented a Vespa for half a day for 45 euros.
Absolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!
Hotel near Termini Central Station,Rome16.2% of visitors choose this area
GGuest User2025.08.04
Great little hotel about 12 min walk from the train station (get a taxi with luggage - €15 euros). Connected to the quality bus services and metro.
Inside staff are friendly and accommodating. The room was really clean, and quality on the whole for the price.
The breakfast was good with choice.
I would definitely stay again.
Only negative was the shower screen but they had tried to resolve it. And the hallway was tired.
If you are in Rome for a couple of days and you only want a bed, Aircon and good location jump on the opportunity.
Very neat and clean facility. The comfortable rooms with home automation, very comfortable bed and bathroom with a nice shower. I really appreciated the presence of a kettle in the room and the variety of products in the mini bar.
In the area where there is the swimming pool, sauna area and solarium there is a quiet and relaxing atmosphere.
The staff was very professional and kind.
I highly recommend it.
Hotel near Termini Central Station,Rome16.2% of visitors choose this area
OOuhuajiaoyu2026.02.14
It was quite a challenging stay. The requests I made in the booking were completely ignored. Upon arrival, we had to change rooms, which seemed to upset the front desk staff quite a bit.
A South Asian porter helped us with our luggage. I didn't have any small change, as I mostly pay with cards and rarely use cash, so I only gave him a 2 Euro coin as a tip. From that moment on, whenever he saw us, he showed absolutely no expression. I mean, it's not like I was going to give him a 200 or 500 Euro bill, right? Was it even worth that much?
The hotel breakfast was excellent. The room, although not as good as the original one after the change, was still acceptable.
The location is fantastic: just a few dozen meters from the train station, and there's an airport shuttle right outside. There are no issues with the location, and the area isn't as chaotic as some say.
The only problem is that all the staff had rather cold and indifferent expressions, making you feel, for a moment, like you weren't even in Italy! I won't be staying here again, even with its many advantages. I just don't want to deal with their attitudes!
Very lovely! And very friendly and welcoming receptionist (I don’t know his name but he was great and checked me in quickly as I arrived quite late) helped me get my shuttle to the airport and get breakfast on time!
Really appreciate. Room was nice. Only issue was the shower very powerful and hot but was flooding and entered the room small and wasn’t sure how to prevent that
Hotel near Termini Central Station,Rome16.2% of visitors choose this area
AAnonymous User2026.02.19
The hotel is diagonally opposite the train station, which is a great location for getting to all the attractions. The facilities are a bit older but very clean.
Very Good
103 reviews
8.9/10
Price from
SGD 220
per night
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8,3/10
Very Good
Best locations outside Rome center but 5 minutes away from Holy Vatican Good staff and really good break fast Superb pool
We stayed as a family in a premium bungalow, it is very clean and well equipped. Im honestly really impressed how clean it is. All the linen, towels, duvet are spotless. There is a dishwasher, but we didnt have a dishwasher cleaning tablets, so we couldn’t use it. There is a bbq, we didnt use it either. The pools amenities are fantastic and really clean. There are a few eateries, a shop, a laundry. Our location was far from the pool and playgrounds, the closer units might be challenging to stay in with kids, there is a lot happening and it is loud late in the evening. Overall we really enjoyed it and kids loved it. We didnt need the shuttle bus, so cant comment on it. The only thing is that after a checkout I entered a shop to buy something and kept my credit card in my pocket, when I wanted to pay at a cashier, my card disappeared. I searched the small shop in case it fell out but no success. So I guess you have to be careful.
An Unforgettable Stay with Exceptional Service at Starhotels Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy. Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home. This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date. After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel. It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us. Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference. Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter. Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for. As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out. They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise. Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can. Thank you from the bottom of my heart.
Great location easy access across from Vatican entrance, to Metro - 10mins walk, or buses 5-8mins depending on the routes. Great clean, comfort bedding, with nice working A/C for summer Aug 36-37 degC. Use Google Map to get transportation reference, pretty the local use, but the bus schedule could be off, prepare to walk plenty.
I booked this hotel as it was within walking distance to a conference venue nearby. The hotel staff were very kind and I was able to check in early as my flight to Rome was early, this helped a lot as I was able to freshen up before visiting the sights . The nearest metro station is Eur Palasport which will take you to all the tourist sights . The reception staff was very kind to make me an espresso in the morning as the coffee machine was not working.
Had a very pleasant experience. The room was exceptionally clean, which made my stay comfortable and relaxing. The location of the hotel is fantastic, providing easy access to local attractions and amenities. Breakfast was decent with a fair variety of options to start the day. Overall, I highly recommend this hotel for its cleanliness, prime location, and satisfactory breakfast.
Very close to Termini and an easy walk. Very well lit with simple walkways and adequate for accessibility. The room was clean, with information cards, towels, robes and a simple safe for valuables. There is breakfast available in the dining hall and luggage storage should you chose to walk about Rome before or after your stay. GOD FORBID, you need to use a bathroom on the ground level, however. My stay was perfectly fine until I needed to toilet before our departure. When I asked if there was another bathroom for use, I was told that I could use the train station bathroom (€1,50) I must have just been another traveler off the street to the staff looking for a sneaky free toilet use standing there with my luggage. After the staff recognized the mistake they wanted to usher me to another bathroom. I opted to pay the €1,50 than to be insulted further. “Good luck in Europe” is the hospitality you can expect in Rome.
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