Hotels With Spa in Izmir Province, Türkiye

The hotel is in a great location, very near the train station for access to the airport and Ephesus. My room was on a high floor with a nice view over the city. It was clean, modern, comfortable and well equipped - perfect!

This is the third time we've stayed here and we always like it because it feel’s like Home when we arrive. The direct Connection to the Mall is very convenient. There is a Macrocenter (Supermarket) on the first floor and many small nice restaurants / bakeries / specialties where you can eat delicious food such as at Lime Alaçati.

Izmir seaside and non-seaside are two different cities. It is recommended to book a hotel by the sea.

Hotel location is very good. Hotel staffs are very friendly and polite. Meanwhile hotel facility is quite old. I’m living just next to Renaissance hotel in Shanghai, Putuo. I was expecting such a similar experience but disappointed with facilities. I’d recommend you to pay a bit more and stay at Marriott hotel which is at walking distance for a better experience. They’re the same group company.

Always good service always good stuff always good welcome… perfect rooftop restaurant… very good service kind welcome and perfect cocktails and foods… Air conditioning wasn’t working well unfortunately wasn’t acceptable from 5 stars luxury hotels … maintenance should work more hard !!! And managers!!!

Hotel is maybe the best one in Izmir with very good location. Hotel staff are very friendly and polite. However there was one exception in my experience and I only share it to improve the experience for the new guests if anyone is really reading my feedback. It was written that Alipay and WeChat is accepted at the hotel check in desk/reception. Then I asked whether i can pay with these apps and the reply was very unapologetically no in a rude manner. Hotel staff called Cisem replied me with a super serious face and tone without even giving any explanation on reason of not servicing or when it’ll actually be available even it was written payment with these apps are accepted. I felt like I’m in a highly bureaucratic, red taped government office. I’d just suggest you remove that thing till you really serve with these payment apps or at least train your staff on how they should reply clients. Otherwise it’s super annoying…At least write there that it’ll be available soon. There was another lady probably staff manager who came to apologize. It was very polite of her to check whether if there’s anything she can do. But I couldn’t understand why she asked our room number as she didn’t do anything afterwards. It kinda feels weird when someone questions something for nothing…

The hotel is big and very industrial. Booked a 2 bedroom grand suite. The communal areas are very big and well furnished. The master bedroom is a good size but the 2nd bedroom is very cramped for twin beds. The kitchen is well equipped but as an apartment for 4 only had crockery and glasses for 2. The area is very grubby as it is in the heart of the car workshops. The communal areas in the hotel are very grubby and look dirty and rundown except for the reception area. Would not use again and in my opinion £400 for 2 nights was excessive. That said the buffet breakfast was exceptionally good.

I like the hotel's hilthony facilities. I didn't have any problems in the car park. The room was clean and regular. There was no negative service like HK, front office etc. Breakfast was enough. Thank you.

The location of the hotel is great. There is a seaside park at the doorstep, and there are warships that you can buy tickets to visit. The day we went there happened to be a weekend, and there were many families coming to the park for activities, and the traffic was congested 🤪 The traffic jam lasted for half an hour for several hundred meters. It was 4:30 when I arrived at the front desk. Fortunately, the check-in was fast, and I was upgraded to a sea view room (but the floor was very low, on the 4th floor), and I could see the sunrise in the room. The room area is relatively small, and we added a bed when the child grew up, and there was basically no room. The hardware facilities are still average. The breakfast is OK, and you can play with cats while eating breakfast in the outdoor area.

The luggage was almost lost by Pegasus Airlines, so we asked them to retrieve it and send it to the hotel. The hotel was very responsible and helped me keep an eye on the luggage and tried to help us contact the airline. The hotel's buffet restaurant is priced similar to domestic five-star hotels, and the dishes are very rich, with local specialties and European breakfast. The private beach downstairs of the hotel is very beautiful and worth a vacation. The photos on the Internet are not as beautiful as what you actually see. The lobby and rooms are very stylish and have a sense of luxury.