Hotels With Spa in Ohio, United States

Staff there are very helpful! Thank you so much for providing such a comfortable and enjoyable environment!

Moreover, it is more successful, and business travel sponsorship is fine for the time being, but if you want to pursue high quality, it still lacks. Individual needs are different, it is better to choose independently! Have a good trip!

While the building was attractive, the rooms, the amenities, and the service were no better than what you'd get at a Day's Inn. There were also some odd things about the service and the facilities. First, the hotel boasted both an outdoor and an indoor pool (and a hot tub). The outdoor pool was closed and the hot tub was drained. On top of that, the hotel required that you wear paper wristbands to use the pool (or you will be evicted without refund), but you need an active room key to get into the pool in the first place. At one point, the desk manager came and asked families in the pool to get out and get the wristbands, which was really awkward. The pool set up is neat and unusual. The outdoor pool communicates with the indoor pool, and you can have a pool-side room with sliding doors that open to the outdoor pool area. It would be a neat feature-- as long as the outdoor pool is open, which it wasn't. There were also odd breakdowns-- like the ice machine not working and housecleaning trying to clean out our room before checkout time. All in all, I would have rather gone to a cheaper hotel. The experience was not worth the extra cost.

The front desk employees were friendly and the room and facilities were clean. The Trip app said the deposit could be paid with either cash or credit card, but upon arrival, they only accepted credit cards, so be aware of this, especially travelers from mainland China who might not have a Visa/MasterCard. If you only have a Chinese UnionPay card, this hotel will not accept that. The swimming pool was small but clean, and the gym was small but clean, also. You can hear the noise from my he freeway nearby from your room, so if you're a really light sleeper, you would need earplugs. The location is good, near a major highway interchange so it's easy to get around Columbus from here. The rooms don't have amenities that are commonplace in Chinese hotels of the same category, like toothbrushes, toothpaste, shampoo, slippers, nor bathroom scandals. The bathroom only had bar soap, hair conditioner, body lotion, toilet paper, and a hair dryer.

The room was comfortable and clean.  Mattress was just the right firmness.  What was excellent was the service we received at the front desk; friendly , helpful and accomodating.  We will stay there again.  

The location of the hotel is good. The lobby is gorgeous. But the room view is not good 👎 the hotel in downtown Cleveland is really at the bottom. Compared with other houses, the front desk is not generous enough, even the bottle of water is $4 per bottle. The room facilities are modern.

Breakfast is a small bag of bread and snacks! But you can cook it yourself!

Very tidy The room was spacious and the bathroom was spacious. Breakfast is a bit lacking I will visit again next time

Room cleaning to leave a tip Hotel supplies have to bring your own, wash and brush your teeth have to bring your own