The Warwick Hotel Rittenhouse Square Philadelphia Reviews

Very clean

This is a great hotel. Very clean, great location and friendly staff

Front Desk very professional , hotel clean

Would not stay at this Hotel again. location and staff are good. Lobby is pretty. Hallway, elevator and room need much improvement. Hallway floors and elevator were dirty. Room sink clogged, toilet did not flush properly, dead bug on the ceiling, stains on all over the carpet, stains on the bathroom wall, stains in the window ceil, hair in the tub and on bathroom wall and door, and towels were ripped. Unfortunately, this hotel gets an “F” for cleanliness. Very disappointing. This is the first negative review I have ever given a hotel.

Amazing place! Would stay again. Very central location and everyone was incredibly nice and it was overall a very comfortable trip. Lots of good food and drink around!

Stayed this weekend and there was a bullet casing on the floor of our room! We notice it in the morning and immediately told the front desk. We went in person and told them discreetly so as not to upset anyone else in the lobby. Manager said sorry and they would send someone to retrieve it from the floor. Are they cleaning these rooms?!? Plus, it was a bullet casing not like a hair tie left behind... seriously, a bullet casing, glowing gold, right outside the bathroom on the carpet. How do you miss this? Front desk did nothing either not a percentage off, not a free breakfast, nothing! The manager literally said sorry and that was it. How clean can this place be if they missed a bullet casing on the floor? Also, once a guest finds something like that, to do nothing to make up for it ?!? Terrible. Won't be back.

Was turned away at the door even tho I paid I need a refund

The electric plugs next to the bed are all broken, and charging is very inconvenient, so it can only be charged next to the TV cabinet. The facilities are a bit old, although the staff service is OK.

The location of the hotel is good, the room is spacious, and the waiter cleans it every day. I think the best part of the hotel is the self-service washing machine. This is the first time I have encountered it in a hotel. It really solves the trouble of not being able to wash clothes when staying in a hotel

Clean and convenient. There are a lot of shopping in nearby restaurants. I booked a room early in the morning and showed the order to the hotel, but the hotel said they didn't receive it and refused to let me stay. They refused to actively call the reservation depar**ent to solve it. We can only pretend to be ourselves. Paid solution, poor service.

The towels were as rough as hair brushes. We each had one bath, towel, and one washcloth but no finger towels. The toilet was extremely loud. The decor was average. There were no USB portals in the room and the refrigerator was almost unable to open because it kept getting stuck on the carpet. There were no coffee stirrers, and there was only enough cream and sugar for one person. There was, however, Starbucks, coffee, and a coffee maker.

Overall the Warwick was worn out, rooms are dated and tired We only had 1 bath towel at check In, called twice never received them had to hunt down maid in am for them.

Had a great time staying at the Warwick. Location was perfect. Everything was walking distance. Only complaint is one of the double beds had a stain on the mattress

The location is nice. Connection to SpiceFinch restaurant is convenient and good food. The lobby area is very nice but the rooms are dated and run down