All over good but, restaurant food is not very nice and have not get the room which i booked online . I have payed for balcony room which have a sea view as well but ended up staying in a normal delux room. Washroom doesn’t have good supply of water.
Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
Definitely highly recommended : tucked away and yet near amenities (large Tesco, Mc Donald’s and large selection of other food options from Uber). There is also a restaurant within the hotel - nice menu.
Hotel itself is spotless all around (smells nice). Effortless check in and check out. The reception staff was very welcoming and helpful. The room was larger than expected. String WiFi signal throughout. Breakfast was delicious. Pet friendly (£30 per pet). Ample parking but not free (unless included in room).
It's a premier inn, so the standard room. Comfy bed for the night was all tht was needed, only thing I could've grumbled about, was the extractor didn't work in the bathroom, so the room smelt a little damp. Apart from that, great service at reception, good breakfast
I was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
Great hotel conveniently located in the heart of ashford town centre. Only negative was their queen beds are not true to size. But overall great experience. Thanks
Fab hotel close to Dover Port. Staff were very helpful and friendly. Spotlessly clean with modern decor. Room was a fair size with a recently refurbished bathroom - shower only. Room was with a mini fridge, nice teas and option for room service. Excellent value for money with a good choice of amenities. Parking to rear of hotel. Can access hotel from the front and rear of property. Would highly recommend. Overall a really lovely stay. ☺️
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with all the amenities I needed. The staff were friendly, professional, and always willing to help, which really made the experience enjoyable.
The location was very convenient, close to major attractions and transportation. I also appreciated the peaceful atmosphere, which made it easy to relax after a long day. Check-in and check-out were smooth and efficient.
Overall, this hotel offers excellent value for money, and I would definitely stay here again and recommend it to others.
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GGuest UserAll over good but, restaurant food is not very nice and have not get the room which i booked online . I have payed for balcony room which have a sea view as well but ended up staying in a normal delux room. Washroom doesn’t have good supply of water.
GGuest UserIt's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why!
There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity.
The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior.
Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff.
However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room.
On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture.
Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design!
The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there!
It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife.
However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!!
This could be an amazing hotel - but it sure does need a lot of work on the inside.
AAnonymous UserI had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with all the amenities I needed. The staff were friendly, professional, and always willing to help, which really made the experience enjoyable.
The location was very convenient, close to major attractions and transportation. I also appreciated the peaceful atmosphere, which made it easy to relax after a long day. Check-in and check-out were smooth and efficient.
Overall, this hotel offers excellent value for money, and I would definitely stay here again and recommend it to others.
AAkki_M13Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
GGuest UserI was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
GGuest UserIt’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.
I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩
The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.
I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.
If you don’t like to be cold & lots of stairs are a problem don’t book.
If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!
GGuest UserPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
MMichael - happy visitorHi. I stay in the King Charles hotel every week and believe it to be the best accommodation in the area in terms of value for money and room comfort by a long way. The rooms are warm, and clean, as are the showers. The breakfast is tasty with super service and the reception and bar staff are all friendly and helpful. Car parking is also generally fairly easily. All good, a home from from home. Thankyou King Charles hotel.
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