GGuest UserI stayed there for 5 days, overall a pleasant experience though I can see a few points of improvement, seen the brand Marriott.
Small IT issues with the key, which continued to demagnetise despite my maximum care. I had to return to reception at least 5 times.
The part which should improve more is the service at the restaurant, waiters look young and junior, though definitely patient and motivated. They should possibly pay more attention to all customers especially during busy periods, when it was almost impossible to have eye contact with them.
GGuest UserFriendly staff and close to the airport. The room was a good size and very clean and comfortable. I was impressed at how quiet it was in spite of being the closest to the public areas. Definitely the best of Glasgow’s airport hotels.
BBB91Absolutely amazing hotel. Perfect location. I had a early flight this morning and to look out of my window and see its literally across the road and im there was so amazing . The service was incredible . Beds very cosy and a lovely dark room to sleep was much needed . Ill definitely be back . Thank you 😊
GGuest UserHotel seemed a bit tired and in need of some tlc, staff all friendly when spoken to and bar staff helpful. Bar area seemed a bit cramped and awkward. Our room was supposed to be executive but felt pretty cramped. Have stayed elsewhere for less and had more space. The bathroom had nowhere to put toiletries in or out of the shower and the toilet in a very enclosed space between the wall and the glass shower door. Actually banged my shoulder on the toilet roll holder! Room was clean but bed was rock hard and neither of us managed to get much sleep due to having to keep moving off the numb joint so often. The room was on the second floor and absolutely roasting so had to keep the fan on all night which was really noisy as well. Breakfast was plentiful and set out well but a bit tasteless. Overall disappointing stay for our anniversary.
GGuest User⭐⭐⭐⭐⭐
More than 5 stars! The hotel was amazing — very clean, comfortable, and had a fantastic view. The staff were so friendly and helpful, and the hospitality was excellent. It’s great value for money, and I really loved my stay. Definitely coming back again!
GGuest UserThe experince as a whole was fantastic and I would stay again. It was very convenient for me also the food and the bar as very asily accessed.
The room however was lacking in charging facilities by the bed......there are none! I find this strange in the modern world that there is no possibility to charge even a phone eitther side of the bed.
The breakfast quality was not as should be, everything for a good a hearty scottish fried breakfast was either dry, cold or rock hard!
GGuest UserStayed one night in room number one. There was a loud humming noise coming from outside the bedroom window. I spoke to the hotel about this and was told the appliance would turn off at 9pm. We came back from the gig around 11.30pm and it was still running. It continued to turn on and off throughout the night. If we had been staying longer i would have complained and moved rooms. There are other reviews on here about noise issues in this hotel.
GGuest UserBeautiful hotel, spotless. The spa was absolutely amazing. The only down side was 2 of the bars were closed, seeminley due to staffing issues, we had been looking forward to trying them. The only place to eat was the a la carte restaurant but the food and staff were absolutely lovely. Also the spa staff were fantastic, thank you, will definitely be back.
JJadeacAbsolutely fabulous! They really have made such a difference in this hotel and just what was needed. Staff so nice and welcoming! Dinner in the dining room was fabulous 🥰🥰 our hotel room was huge room & next to the spa.. quite a wee walk away from main dining room but I was ok with that.
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