The location, hygiene, and overall environment are all excellent. For the price, you really can't find anything to complain about. It's incredibly convenient for everything – food, shopping, and getting around. Plus, it's super close to Długi Targ. Highly recommended!
I really enjoyed staying in this hostel. When I was searching for a place to stay in Gdanks for about two days and found this hostel, I was fine with having less amenities as long as the price is affordable. Moon Hostel Gdanks has definitely surpassed my expection, with the great location with walking distance to the tourist attractions and with the cleanliness and the customer service from the hostel itself. If I ever come back to Gdanks for a vacation, I would very likely choose to book this hostel again.
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2024.03.26
Super super good location, direct in the most important street of old town, 1 min by foot to the Neptune’s fountain, other sightseeing places we can also go to there by foot. Very clean and super big room. Very friendly stuff.
Just one thing, there is no swimming pool, no sauna. Spa includes only massage.
Hotel near Old Town,Gdansk100% of visitors choose this area
EElenaLon2025.06.03
Amazing hotel right in the heart of the Old City. Everything is just around the corner. Beautiful views from the rooftop bar (and amazing cocktails, too). We have experienced impeccable service, I am very impressed with how friendly and attentive everyone has been. Our room (accommodating family of 3) was very spacious and so clean, everything was new. You can select your pillows if you like and get extra toiletry items from the reception. I would absolutely come back as this was truly a great one night stay!
Warunki pobytu dobre. Wszystko zgodne z opisem. Co 2-gi dzień wymiana ręczników i pościeli. Zameldowanie dla osób z małym doświadczeniem komputerowym może sprawiać problem ( przy naszym przyjeździe obsługi w recepcji nie było ). Problem jest też przy kontakcie telefonicznym, bo obsługa jest tylko po angielsku. Ja go nie znam i nie mogłem zgłosić powstały problem , który pojawił się jak dotarłem do swojego domu i stwierdziłem brak kluczy, które zostawiłem w szufladzie szafy pokoju 145 w Noli Riverside Gdańsk na ulicy Siechnickiej. Dzwoniłem kilka razy na numer +48 798 886 854 i cały czas automat odzywał się po angielsku. Chyba jesteśmy w Polsce ?. Dobrze , że żona miała klucze i dostaliśmy się do mieszkania, ale następnego musiałem wymienić zamki, więc przez niemożliwość kontaktu z hotelem moja podróż wzrosła o 350 zł ze względu na zakup zamków
We really enjoyed our stay. Tha apartment is near the public transport stop, grocery store and shopping centre in a walking distance. Is was a little bit noisy, 'cause we had the window on the side of main street. The room was clean and beautiful. When we had a problem, the administrator came in half an hour and solved the problem, so it was really fast. We appreciate it a lot😊
Right by the harbor, with cruise ships everywhere, an amusement park and an ancient warship museum next to it. The hotel has an underground parking lot. The sea view from the room is great. The breakfast is a rich breakfast by white standards, a good choice.
The room was good, even if a bit small for two people, the water pressure was weak. They have a laundry you can use, which is an advantage. BUT! The communication is very bad, especially for the hotel without reception. They didn’t send me check-in instructions in advance, and I had to have a written communication with trip.com support on my arrival day for the whole day to get them, which is unacceptable. And also, even though they say they have 24/7 support, the hotel responded to me about my inquiry only the next day. They were nice to let us check-in later, but we needed this information earlier than we received it.
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2026.04.18
I recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
Very Good
31 reviews
8.8/10
Price from
THB 1,408
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9.2/10
Great
AAnonymous UserOne of the most satisfied hostels I’ve stayed in Europe at such good price. 24/7 reception. Free water refill machine. Free good wifi. Separated male and female toilet and shower rooms (all in same floor tho), all-in-one shower gel(?) and hair dryers equipped. Many lockers on the floor (need to ask reception for the lock I think but not sure). New bed sheet, duvet sheet and pillow case provided. Very clean overall. Each bed has own x1 plug for charging and x1 reading light. View is amazing. Very good location (close to old town). Stunning view on rooftop (I didn’t upload the pics for the view tho), residents can get drinks there. Staff are very efficient and helpful, even the residents are really nice. The rooms and washroom/toilet are bright and spacious. Bins in each room. Restaurant right on G/F. AND the convenience store is just 1 min away. Kitchen with fridge, cups and utensils equipped, although the pan and pots are a bit old(?), I don’t need to cook anyway. Luggage storage available for residents. I feel very safe as a solo female traveler. I booked this only the night before but didn’t expect I would be this satisfied, what a good surprise to me. Making my experience here extra good.
GGuest UserI recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
GGuest UserSuper super good location, direct in the most important street of old town, 1 min by foot to the Neptune’s fountain, other sightseeing places we can also go to there by foot. Very clean and super big room. Very friendly stuff.
Just one thing, there is no swimming pool, no sauna. Spa includes only massage.
GGuest UserThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
GGuest UserConvenient location. Bus, tram, and train right on your doorstep. Lidl in the basement! Parking in the underground car park is easy, but the €11 price is a bit steep... but it's safe! Awesome breakfast! Highly recommended. The gym is showing its age, not bad, but not good either...
The only real drawback... the ladies who clean the rooms are ”very, very perfunctory.”
Otherwise, highly recommended!
GGuest UserThe location is right next to Amber Street. The scenery outside the room we stayed in was very good, and the facilities were very clean. I lived in several hotels in Europe. There was this one that provided drinking water and hot water.
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
EElenaLonAmazing hotel right in the heart of the Old City. Everything is just around the corner. Beautiful views from the rooftop bar (and amazing cocktails, too). We have experienced impeccable service, I am very impressed with how friendly and attentive everyone has been. Our room (accommodating family of 3) was very spacious and so clean, everything was new. You can select your pillows if you like and get extra toiletry items from the reception. I would absolutely come back as this was truly a great one night stay!
MMichelleWe checked at the hotel about 9 am, but there may be no one checked in the night before, so the counter brother let us enter the room early (can not be asked, please do not unreasonable request) and sent a magnet for the appearance of the hotel at check-in. The milk sugar on the towel is super delicious.
The hotel is located next to St. Mary's Church, outside is Amber Street, there are quite a lot of accessories to choose to buy back as a gift, the price is not expensive and beautiful. 5-10 minutes walk is the square area, there are many restaurants and bars to choose from, not far from the river. Rossmann (similar to drugstore + supermarket) is available for a 3-minute walk to buy a variety of necessities.
It is a 20-minute walk from Gdask Gowny Railway Station. It takes about 10-15PLN by taxi. If you want to call Uber or Bolt from the hotel to go to other places, you must go to the periphery to set pickup point . .
The overall personal accommodation experience is very good, but the hotel may not be suitable for the elderly without elevator.
ZZHIMINFamily holiday trip, staying at this hotel in Gdansk, this is a city center location, just on Amber Street, right outside, it is not far from all attractions, there is bottled water, no phone in the room, no kettle and coffee Machine, as you can freely enjoy tea or coffee with your room card in the lobby. The room is also good. Our room is an interior view room, the lobby lights are bright, the room has blackout curtains, and the breakfast is also good for me. Although not as good as a domestic four-star hotel, it was quite good during our trip. If there is a chance to go to Poland, this place is pretty good
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