We stayed at Toyosu-tei. The private open-air bath offered a unique experience: despite it being winter and quite cold, our bodies remained toasty warm in the water, yet the towel on our heads actually froze – quite an experience! The views were beautiful. There's also an excellent yakiniku restaurant conveniently located nearby with delicious food.
Room is very clean and short 7mins walk to integrated Sapporo JR station, subway (Namboku and Toho line) and bus terminal. The hotel also upgraded me to a more comfortable double bed room which is kind of standard for all the places I have travelled. Amenities are always replenished unlike some hotels which don’t provide. Staff are very polite. I don’t know how many times I have bowed in return. Also, although the room is facing JR railway, the sound insulation is very good - no disturbance from train movement. Buffet breakfast is also very good with all kinds of sushi such as blow fish, flat fish, blue crab miso soup, ramen, Mongolian bbq mutton Jingkisukan, and even sparkling wine. I would stay here again if come to Sapporo.
Beautiful hotel with a moor onsen spa and sauna. However it is a 15-min walk from the station and shuttle service is limited. Lots of weddings and royal visit at this resort. Twin Room is spacious and comfortable. Walking distance to M fast food chain next door and Aeon shopping nearby. I would highly recommend it.
Located in Nakajima Park, it's easily accessible directly from New Chitose Airport via the airport shuttle bus, and the return pick-up point is conveniently right across the street from the hotel. The hotel breakfast offers both Japanese and buffet options, and both are delicious. Upon check-in, a bellhop escorted us to our room, helped with our luggage, and explained everything. Luggage storage is available, and for extended stays, our bags were already in the room upon our return. It really feels like you're staying right in Nakajima Park. Highly recommended!
Conveniently located in front of Hakodate Station! You can walk to the morning market, Red Brick Warehouses, Honcho, and the ropeway station. The hotel breakfast is amazing, featuring seafood bowls and Hakodate ramen, plus you can enjoy champagne 🍾 and wine 🍷. The coffee ☕️ from Mirei is a real highlight. In the evenings, head to the rooftop bar for a drink!
Excellent hotel. The rooftop infinity pool, hot spring, terrace bath, sea breeze, and Hakodate night view were incredibly relaxing. I used the baths both in the evening and in the morning. There's a scenic bar lounge that offers coffee. The room had a private washer/dryer and a microwave. The breakfast offered was great value, allowing you to choose a restaurant at the adjacent seafood market. However, I didn't opt for it because I wanted to try catching squid and grilling it, and also having crab shabu-shabu – this morning market is truly the best for seafood. Disposable slippers were provided, which many Japanese hotels don't offer.
The room was spacious, and the East Wing facilities felt quite new. The view from the window in the morning was beautiful. The service was good, though the hot springs were a bit crowded. The outdoor hot spring views were just so-so and not very clear at night.
The front desk staff were very attentive; they gave detailed directions, including bus schedules for going to Noboribetsu Station. There was even one staff member who spoke Chinese.
The restaurant was decent. The roasted beef was quite tasty, but the duck soba was very average. It wasn't expensive.
There's a shop in the hotel selling snacks and local specialties, which was very convenient, and the staff there were excellent. I left my room key at the hot springs, and the staff helped me retrieve it – much appreciated!
I've stayed here multiple times already. The main advantage is its convenient location, being close to both the JR station and Odori Park. The room size is decent, and the cleanliness is good. I'll definitely stay here again.
The JR Tower Hotel Nikko is a solid choice for anyone looking for convenience in Sapporo. Its location right on top of the JR station makes getting around incredibly straightforward, especially if you have luggage. Since it’s connected to the shopping malls and the city's massive underground walkway, it’s easy to duck back to the room to drop off shopping bags or take a break without going out of your way.
The view from the high-floor rooms is probably the standout feature. Facing the mountain range, the scenery is impressive in the morning and equally good at night when the city lights are up. Inside, the room felt well-designed, particularly the bathroom. It’s quite large by Japanese standards, and the bathtub is actually big enough to relax in. They provide bath salts and powders, which is a nice touch, as is the Dyson hairdryer—it's a significant upgrade over the standard wall-mounted versions you usually find in hotels. Overall, it was a practical, pleasant stay where the location and the views really justified the choice.
The hotel is conveniently located within a 10-minute walk from Hakodate JR Station. The absolute highlight was the incredibly extensive breakfast, offering a wide variety of dishes including ramen and sashimi. Another major plus was the rooftop hot spring (onsen), which boasted fantastic views and was perfect for unwinding. On the same floor as the onsen, there's a snack bar open until 11 PM, where you can conveniently charge items like ramen, takoyaki, and ice cream directly to your room card. Overall, it was a very comfortable and pleasant stay.
Amazing
463 reviews
9.5/10
Price from
JPY 12,193
per night
Check Availability
See All Hotels With Bars in Hokkaido
Travelers Reviews of Hokkaido Hotels
See all
9.1/10
Great
GGuest UserGreat hotel in a nice & quiet location in Sapporo. I enjoyed the hotel and its well-equipped 24 hour gym. Front desk staff were friendly to my kids and even assisted us in booking a bigger taxi to Sapporo Station as we had big luggage in tow.
The hotel is well-appointed and trendy in design. The complimentary beverages which were replenished daily was a nice touch!
Definitely recommended in Sapporo! We will be back!
Rrosie_qiqiRoom is spacious with a private garden & outdoors onsen.
Welcome puddings were very yummy and yet the buffet in there was very insipid. Frankly speaking, the only two good foods there are sashimi and rice, what a shame.
Others: Very close to the lake, 1-2 minutes walk; a large and cozy lobby with good jazz music from an antique JBL sound system; live music performance every night; lots of books; fireplace and roasted marshmallows; lovely shop on the 3rd floor (prized reasonably). All is well except the buffet. Did not try the Japanese one (needs to book and pay a lot) hence a bit regretted.
MM606647****The hotel is conveniently located near Hakodate JR Station, making it easy to reach attractions by bus or tram. They also offer a free shuttle service to Goryokaku and the Red Brick Warehouses. Check-in and check-out were smooth and efficient. The room size was decent, and there's a communal water dispenser, plus you can boil water in your room. The onsen (hot spring) bath is quite unique with its yellowish-brown water, and the outdoor bath is excellent. Another highlight is the second-floor common area, which features information about Hakodate's historical sites. It's a great spot for friends to gather for tea or to relax after a hot spring soak. There's even an outdoor heater. Breakfast offers a good selection of seafood, and despite being busy, it was well-organized.
GGuest UserWhat a lovely stay to sum up our travel in Hokkaido!
We booked a night at this Hotel as our flight was first thing in the morning and it didn’t disappoint! Everything was perfect! The room has a lovely Japanese vibes to it. It is spacious, very clean, the bed was huge and the mattress so comfy. The window overlooks the runway. The personnels’ service was tip top! And the onsen was the icing to the cake. The room provided bath robes, yukatas and lovely pairs of japanese slippers. My girls utilised the gym too!
The Airport is lively and has many stores selling all kinds of things including souvenirs and food! It’s just convenient!
We just wished every hotel is like this one. Thumbs up Portom!
MM236470****The facilities are quite old, and for the price, there's no lake view, just a street view that's not aesthetically pleasing at all. There are no facilities for families with children. The first floor is full of shops, which feels very commercialized.
Most importantly, there are too many rules, and the staff are inflexible. Check-in time is rigid, they start clearing up before the mealtime is even over, and you have to move your car out of the parking lot by 11:30 AM after check-out. It doesn't feel like they're willing to make any concessions for guests.
GGuest UserImpeccable hotel... The environment, service and dining are all perfect! I felt the sincerity and attitude of the service as soon as I walked in. The hot springs are very comfortable, and my skin is smooth after soaking... The key point is that their SPA... The technique is very good!!! I will definitely come again next time!
GGuest UserThe Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations.
Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable.
When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms.
The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression.
While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations.
AAnonymous UserThe hotel is pretty good! 👍
While the facilities are a bit dated, the service is excellent, and it offers great value for money. The breakfast was exceptionally good with a wide variety of options; the salmon, beef, ham, and desserts were particularly outstanding. I initially chose this hotel based on online recommendations. Its location is also fantastic, being very close to Nakajima Park subway station – Exit 3 is just a convenient 300-meter walk away. Additionally, the hotel lobby provides complimentary coffee, red wine, and other beverages. Highly recommend! 👍
GGuest UserRoom quite small even though they indicated 20msq. No space to put luggage, have to put on chair. Hotel indicated provided bicycle rental but when I check with them , they say only in summer time. Ask me to go Furano station to rent bicycles. But the bed is very comfortable.
MM515186****Facilities: Perfect score! The breakfast was delicious, and the large public bath was great, especially in the morning when it wasn't crowded. The room was also very new and clean, and there's a 24-hour convenience store downstairs.
Cleanliness: Very good and new.
Environment: High-floor rooms offer great views, and the surroundings are quiet. The only downsides are that you can't order takeout, and it's a 15-minute walk to go shopping, which can be a bit tiring. If you book a day trip, it's very convenient to walk to Sapporo Station North Exit for the bus, only about three to five minutes away.
Service: Service gets four stars. Most of the staff I encountered were great, but there was one front desk staff member named Honda who would discuss foreign guests in Japanese, which really spoiled my mood. I'd recommend avoiding them if you can. All the other front desk staff were excellent. On the first day of my stay, a female front desk staff with a single ponytail spoke super good English and was enthusiastic and professional – highly recommend her!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.