A traditional Japanese hotspring resort with excellent view and great breakfast. Staff are polite and friendly. The public hotspring has a wonderful view.
I stayed in a 24sqm room, and I thought it was decent, not small at all. There was enough space to open my luggage. Breakfast is served on both the 22nd floor and the 1st floor. If you want the set menu on the 22nd floor for the next day, you can reserve it in advance. The hotel staff were friendly. The hotel shuttle goes directly to the airport, but there was no shuttle due to heavy snow. Also, shuttle tickets can only be purchased on the day of travel, not in advance.
Beautiful hotel with a moor onsen spa and sauna. However it is a 15-min walk from the station and shuttle service is limited. Lots of weddings and royal visit at this resort. Twin Room is spacious and comfortable. Walking distance to M fast food chain next door and Aeon shopping nearby. I would highly recommend it.
Hotels in Chuo Ward,Sapporo30.6% of visitors choose this area
GGuest User2025.12.29
The hotel is strategically located near to metro station (walking distance) and yet it's not too near to the tourist spot as it will be too noisy at night. I can just walk an extra mile to reach the center of Hokkaido. There is also a beautiful park with children playground next to the hotel, and it looks amazing with snow!
The part I don't get used to initially was I have to pass the key to the lobby whenever I leave the hotel (I didn't ask much on the reason, I just accustomed to the practice). So far, they have been very helpful too! You can choose not to housekeep your room and they will offer you a free drink for that! But I still need them to housekeep my room everyday because we need the cleaner to clean the dustbin with diapers and tidy up the messy room with kid.
My experience was pretty good!
The hotel is very conveniently located, just a one-minute walk from JR Hakodate Station. It’s also well-positioned for sightseeing, with Goryokaku Park and Mt. Hakodate both reachable within 30 minutes via public transportation. Fun fact for fans: part of the lobby was featured in the movie Detective Conan: The Million-dollar Pentagram (Hyakuman Doru no Michishirube).
Upon check-in, I was originally assigned to a room that was uncomfortably hot—it felt like 32°C (90°F) and the window couldn't be opened. However, the front desk was very helpful and moved me to a different room as soon as I notified them of the issue.
One thing to note is that the room size was smaller than what I am used to; if space is a priority for you, I’d recommend booking a larger room category. As for the breakfast, the selection was decent, though it didn’t change much during my three-day stay. Personally, I wouldn’t mind paying a bit more if they included a wider variety of seafood. All in all, it was a good experience.
The hotel boasts an excellent location, being close to JR station and within walking distance. It's right by the sea, with a seafood market just below, which makes breakfast convenient. There's also a convenience store nearby. The rooms are clean and tidy, with complete facilities, and offer beautiful sea views from the windows. The front desk service is great. My favorite part was the public indoor and outdoor onsen on the upper floor of the hotel, where you can soak while enjoying the sea view. Even the lounge area offers sea views – it's fantastic! Highly recommend this place! 👍
I've stayed here multiple times, and it's always a great experience.
There's a bus from New Chitose Airport to Noboribetsu for 2400 yen, but you need to book it in advance. It departs from bus stop #86 on the 1st floor.
For a hot spring experience, Dai-ichi Takimotokan is an excellent choice. They have many onsen pools, and they are incredibly clean. I recommend booking the breakfast and dinner package. While there are some restaurants in town, some are only open for lunch. The hotel's breakfast and dinner are quite good.
The hotel room is much larger than a typical hotel room in Japan, making it very convenient for packing and organising luggage. The service and hospitality are truly at a five-star level. The staff were very helpful and even assisted us with booking a taxi to the airport.
The only minor drawback is that the hotel is not directly within the Tanukikoji (狸小路) shopping street area. It takes about an 8-minute walk, either through Pole Town (Exit 8 is right in front of the hotel) or by walking outdoors. That said, the hotel is only a 3-minute walk to the TV Tower and Odori Park, and it is very close to public transportation.
I have booked room with breakfast andspa access for 5 nights. I had a wonderful stay at this hotel and was truly impressed by the overall experience. The hotel was exceptionally clean, with daily housekeeping that made the room feel fresh every day. The hair dryer provided was a high-quality Refa brand, and all the amenities such as soap, shampoo, and conditioner were excellent.
The skincare set for women was especially impressive—I really loved using it. The hotel also provided comfortable pajamas that were changed daily, which meant I hardly needed to bring many personal items with me.
The public onsen experience was outstanding and very relaxing. Overall, it was a memorable stay and I was genuinely impressed. Highly recommended.
Traveled with friends and we were very happy with the hotel; it was conveniently located for getting everywhere. Hakodate's million-dollar night view is definitely worth seeing. The hotel is also very close to Hakodate Station, and the onsen was great – a really comfortable stay.
Amazing
475 reviews
9.5/10
Price from
€69
per night
Check Availability
See All Hotels With Bars in Hokkaido
Travelers Reviews of Hokkaido Hotels
See all
9.1/10
Great
SSuiranshijingshenbingdanshimeiguanxiA truly pleasant stay! The hotel is conveniently located, just a ten-minute walk from Sapporo Station, and the surrounding area is quiet. Although the room wasn't spacious, it was well-designed, with comfortable bedding and excellent soundproofing. The front desk staff spoke fluent English, were very friendly and welcoming, and proactively offered advice on city transportation. The breakfast had a wide variety of options, with a good mix of Japanese and Western dishes, and I especially recommend the freshly prepared hot food. The hotel as a whole was clean and tidy, and the facilities were well-maintained. It's a highly cost-effective choice for both business trips and city sightseeing. I would definitely consider staying here again on my next visit to Sapporo.
GGuest UserWe had a really fantastic time at Lake Shikotsu Tsuruga Resort which was a once in a lifetime experience for us. The area is beautiful and the spa has everything you need for a fantastic and relaxing stay. We stayed in a Premier Suite and the rooms are fantastic - fully equipped and spacious with all amenities, and a fantastic private Onsen to relax in.The staff at the spa were extremely friendly and helpful, and attentive to all of our needs. We'd love to come back some time and would highly recommend!
GGuest UserLet's start with the room:
The room was incredibly cramped, like a shoebox. There was absolutely no space for a large suitcase, and anyone weighing over 80kg would find it difficult to even turn around. This was completely inconsistent with the 20.9 square meters advertised on Ctrip.
Regarding the hotel's price:
I paid a price that could afford a stay at a Banyan Tree resort in China, but what I got felt more like a school dormitory. The standard was far below 3-star, akin to a budget motel. I booked a twin room, only to be informed it was for single occupancy. To add a 15-year-old child, they demanded an absurd extra charge of 16,300 JPY – a complete rip-off! There are many other hotel options available right outside Hakodate Station. This place is genuinely a scam. The front desk staff were also unprofessional; they even tried to overcharge us for breakfast.
Finally, the facilities:
Bottled drinking water was not provided in the room. Guests had to take a communal carafe to another floor to get water. There was a dryer available, but it was pay-per-use and didn't seem cheap.
In summary, I will absolutely never stay here again when visiting Hakodate, nor would I recommend it to other Chinese travelers.
GGuest UserA truly outstanding, authentic Japanese-style resort hotel. The service is impeccable, and the setting is breathtaking. Its rare courtyard is simply a magnificent garden. What truly stood out was the service; you could genuinely feel the sincerity, attentiveness, and proactive care from the staff.
BBeingzi1. You don't have to leave the airport; there's a direct walkway to the hotel. It's close to the international arrivals, but it took us 15 minutes to walk from the domestic arrivals.
2. The lady at the front desk spoke Chinese and gave us a detailed introduction, even escorting us to the elevator.
3. The hotel provided adorable children's toiletries and disposable slippers. Both adult and child disposable slippers were fabric flip-flops. If you don't like them, you can ask the hotel for regular slippers.
4. We didn't get a chance to experience the large public bath (onsen), which is located on the 4th-floor lobby level and is open from 3:00 PM to 10:00 AM.
5. The room was super spacious and clean. You can push the two beds together, and the bathtub is big enough for two adults to bathe comfortably.
6. The breakfast offered a wide variety of choices, and the service was excellent. Don't miss out! It's open from 6:30 AM to 10:30 AM.
TTutusThis was the most anticipated part of our entire trip, and it certainly didn't disappoint!
#Hotel Location: Excellent. It's right on the hot spring street, and behind it is the pier for lake boat tours (Happy Boardwalk).
#Hotel Service: They upgraded us to a large suite for free, and the view was absolutely fantastic. I loved the suite's layout, amenities, and the smart toilet. The outdoor hot spring faces the lake, and the male and female baths rotate at different times, so you can try them all (っ˘ڡ˘ς)♨️
The buffet was also good, and we additionally ordered a red king crab which was delicious. You can book many activities and experiences at the hotel. There's an outdoor shop called Siri on the first floor of the hotel where you can book activities like hiking and lake tours. My friend and I booked the night forest light show at the front desk. The only thing worth complaining about is how ugly the hot spring robes are – absolutely no desire to take photos in them!
GGuest UserImpeccable hotel... The environment, service and dining are all perfect! I felt the sincerity and attitude of the service as soon as I walked in. The hot springs are very comfortable, and my skin is smooth after soaking... The key point is that their SPA... The technique is very good!!! I will definitely come again next time!
LLonitaHoI chose this hotel in Lake Toya specifically to enjoy the views from a high vantage point. On the way back, I planned to explore the Onsen Bus Center, essentially experiencing two different sides of Lake Toya.
**Facilities**: The hotel is a bit old, having been open for some time. Besides a few Michelin-starred restaurants, there's nothing else to eat on the mountain, so remember to bring some snacks. In winter, there's snowmobiling, and I imagine a ride around the hotel would be a lot of fun, but it wasn't open during my late November visit. I hope to try it next time!
**Service**: From the moment the shuttle bus driver met me at JR holding a sign, to the private transfer to the mountain hotel, and the warm welcome drinks from the attendant, everything was excellent. I also booked the Michelin-starred sushi, and the service there was absolutely superb (just as rumored, though the front desk staff's coldness did detract from the overall service).
**Onsen**: The hot springs were actually quite ordinary. They switch between male and female baths daily, and one time I got to experience the outdoor onsen (which wasn't particularly special either). However, the toiletries were L'Occitane (while the in-room ones were Blagvia), and I really loved the scent! The staff member I encountered also enthusiastically shared their own photos and videos of Mount Yotei and the sunrise, which were fantastic!
AAdamThe hotel is conveniently located right next to Nakajima Park. The park itself is beautiful, offering great sights, plenty of crows and ducks, and an overall wonderful environment. Right nearby is also the Junichi Watanabe Memorial Museum, which is definitely worth a visit. The hotel's breakfast was good, especially the salmon and curry soup.
GGuest UserWe had booked total 7 rooms. Beginning from check in we had impressed how nice and friendly the counter lady, full of smile and patience. We come here by driving so not very sure about surroundings and public transportation. The hotel very clean and nice, so suddenly we all dun want go out, we just stay hotel, and feel 1 night not enough, Thank you.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.