First and foremost, a huge and sincere thank you to the staff! 🌹
I accidentally left my bag in the dining area overnight and only realized it the next morning... I felt like my world was falling apart! 🤣
I immediately rushed to the front desk to ask if a bag had been found, not really expecting much. But when the staff member asked for my room number, a glimmer of hope appeared. Then, she appeared before me with my bag, and I was so emotional I almost cried! Thank you again! 💐 You truly showed me what honesty, security, and genuine kindness mean.
The hotel itself is super convenient, just about 200 meters from JR Sannomiya Station. Everything you could need is nearby, and it's so easy to get anywhere by JR. When we left, the Limousine Bus stop for Kansai Airport was also close, within 500-600 meters, making our departure seamless.
From 5 PM to 8 PM, there's a fantastic happy hour with free drinks and snacks. We enjoyed it for all three days of our stay – great atmosphere! It really added to the fun of our visit 🥐🧇🥜🍪🍫🧈🥂🍭. While the room wasn't huge, for us, as sightseers not laden with shopping bags, the size was perfectly adequate.
Another thing to praise -> I booked a king room for 2 adults and 1 child. On the day of check-in, I didn't even mention anything, just checked in normally. When I opened the door, the room had one small bed and one large bed! 👏👏👏 (Perhaps when they copied our passports, they noticed our child was older and thought two beds would be better). A massive THANK YOU! 🌹🌹🌹 All in all, if I have the chance to visit Kobe again, I will definitely choose to stay here!
I booked this hotel mainly for the view, and it definitely delivered. The west-facing room looks directly out onto the Ferris wheel, making it feel like a living painting from the window. The small balcony was perfect for fresh air and enjoying the scenery.
The hotel is located within Meriken Park, offering a quiet escape while still being in the heart of Kobe. There's a free shuttle bus service to and from Sannomiya Station, and you can explore the park right outside the hotel. For shopping at Daimaru and other areas, it's about a 1 to 1.5 km walk through the park, or you can take the free shuttle bus for flexible travel.
As a long-standing landmark, the hotel has been around for years. While it has undergone renovations, the lobby and interior still retain a sense of history and age. The basic services and facilities are all fine, but nothing particularly stands out.
Considering its location and view, the weekday prices offer good value for money. However, weekend prices are a bit high, so staying during off-peak times would be more economical.
The “sea view” was very disappointing and honestly not what I expected at all when booking this room.
What made the experience worse was the pricing issue. After my booking became non-refundable, the hotel price dropped by around 30%, which was shocking. I’ve never had this happen before. The explanation that the lower price was a different non-refundable rate doesn’t fully justify such a big drop. On top of that, trip.com customer service only gave me an update after I followed up four times, which was frustrating.
Check-in was also a poor experience. We arrived around 9pm with a child, and there was no staff at the ground floor to help with luggage at all, even though the reception is on the 17th floor. After check-in, there was again no assistance with luggage, which was very inconvenient when travelling with a child. Despite my booking clearly stating one adult and one child, there were no kids’ amenities provided, not even a child’s toothbrush.
The hotel's location is excellent, right in front of the Citizen's Plaza tram stop, making it very convenient to get to from Kobe Airport. You can also take the hotel's shuttle bus from downtown Kobe, which runs every 20 minutes and departs from Gate 8 on the first floor of MINT. The room is spacious and even has a small balcony. There are parks, IKEA, and supermarkets nearby, and it's not far from the ocean.
The hotel's location is excellent, very close to Sannomiya Station. You can walk to Ikuta Shrine, Kitano-cho, Daimaru, and Meriken Park. The hotel is clean, and the staff are very professional. They also offer complimentary coffee, donuts, and especially the strawberry 🍓 black tea, which is delicious. This hotel offers great value for money. It would be my first choice if I visit Kobe again, truly deserving of its high ratings.
I had a wonderful **3-night stay** at Seaside Hotel Maiko Villa Kobe. The location is beautiful, with relaxing seaside views and a stunning look at the Akashi Kaikyō Bridge. The rooms were clean, spacious, and very comfortable. The staff were friendly and professional, and the breakfast was delicious with a good variety of options. Overall, it was a peaceful and enjoyable stay, and I would gladly return and recommend this hotel to others.
This time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you with your luggage, and the flow is crystal clear. Check-in is hassle-free, with a rhythm like a well-oiled machine, yet it never feels cold. From the moment you walk in, you can clearly feel their dedication to making guests feel at home during the often-frazzling 'arrival to room' period. The room still exudes the confidence of an old-school five-star hotel, with a comfortable sense of space and meticulous details. Especially that feeling of 'settling in comfortably' is something trendy influencer hotels can't match, even though the Okura has become quite popular itself 😝. But it still holds up to repeated stays and contemplation. The bedding, soundproofing, and cleanliness are top-tier, the kind where you can immediately relax once you're back in the room. What's even more impressive is that the Okura's excellence isn't just about one specific point, but about 'never dropping the ball.' The staff don't overdo it, but they're always there when you need them, and they never disturb you when you don't. The phrase 'subtle yet pervasive' perfectly describes this hotel. Kobe Okura doesn't make you think 'wow, it's so new and luxurious,' but rather, it shows you what the standard of a five-star hotel truly is. My only small regret is that the dessert shop is under renovation, and the previous Okura-owned supermarket has been replaced by a FamilyMart.
Hotel near Awaji Island,Sumoto6.8% of visitors choose this area
Aat⭐︎2025.09.17
It was the first time I stayed at Shimahana, but I was impressed by the good service of the New Awaji Group.
I was able to fish at Yumesen Kei and caught two cherry blossoms, but they cooked and served for dinner at night and it was very delicious. The rest was processed cleanly and I was able to take it home. Shimahana is located a little far from the opposite bank, but I enjoyed it without any problems because I could pick up and drop off the hot water.
I want to go to Hokans again
First off, this location is a bit out of the way, if you intend to stay close to the downtown...you have to take the ”Portliner” a few stops.
No issue for me, but did not realize this when I booked.
I chose it because of the onsen / sauna, and I was very satisfied: this was the best sauna / cold tub I had in Japan (so far).
Was hotter (and colder) than anything else. The actual hot-tub was good too, but I focus on sauna > cold tub cycles more than anything.
Rooms are new and look good, if not a bit small. As expected.
Stay for a night if you are on the fence...use the onsen...have a coffee-milk afterwards. You'll feel great.
Rooftoop bar / restaurant was nice as well and very friendly staff!
Very Good
136 reviews
8.4/10
Price from
IDR 740,103
per night
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9.1/10
Great
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
GGuest UserThis time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you with your luggage, and the flow is crystal clear. Check-in is hassle-free, with a rhythm like a well-oiled machine, yet it never feels cold. From the moment you walk in, you can clearly feel their dedication to making guests feel at home during the often-frazzling 'arrival to room' period. The room still exudes the confidence of an old-school five-star hotel, with a comfortable sense of space and meticulous details. Especially that feeling of 'settling in comfortably' is something trendy influencer hotels can't match, even though the Okura has become quite popular itself 😝. But it still holds up to repeated stays and contemplation. The bedding, soundproofing, and cleanliness are top-tier, the kind where you can immediately relax once you're back in the room. What's even more impressive is that the Okura's excellence isn't just about one specific point, but about 'never dropping the ball.' The staff don't overdo it, but they're always there when you need them, and they never disturb you when you don't. The phrase 'subtle yet pervasive' perfectly describes this hotel. Kobe Okura doesn't make you think 'wow, it's so new and luxurious,' but rather, it shows you what the standard of a five-star hotel truly is. My only small regret is that the dessert shop is under renovation, and the previous Okura-owned supermarket has been replaced by a FamilyMart.
GGuest UserI'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
GGuest UserOverall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
MMairyOur stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
GGuest UserBy far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
KKa WinHanamusubi Ryokan has been our favorite place when we plan our trip to Osaka region. We always book the same room with our private onsen so we can soak ourselves unlimited times a day while enjoying their cuisine both in the evenings and mornings in our room. Although we see some minor changes in their overall operation, their standards of service remain high and we couldn't be more satisfied during our last stay as well.
GGoocatThe “sea view” was very disappointing and honestly not what I expected at all when booking this room.
What made the experience worse was the pricing issue. After my booking became non-refundable, the hotel price dropped by around 30%, which was shocking. I’ve never had this happen before. The explanation that the lower price was a different non-refundable rate doesn’t fully justify such a big drop. On top of that, trip.com customer service only gave me an update after I followed up four times, which was frustrating.
Check-in was also a poor experience. We arrived around 9pm with a child, and there was no staff at the ground floor to help with luggage at all, even though the reception is on the 17th floor. After check-in, there was again no assistance with luggage, which was very inconvenient when travelling with a child. Despite my booking clearly stating one adult and one child, there were no kids’ amenities provided, not even a child’s toothbrush.
GGuest UserThe hotel's location is excellent, right in front of the Citizen's Plaza tram stop, making it very convenient to get to from Kobe Airport. You can also take the hotel's shuttle bus from downtown Kobe, which runs every 20 minutes and departs from Gate 8 on the first floor of MINT. The room is spacious and even has a small balcony. There are parks, IKEA, and supermarkets nearby, and it's not far from the ocean.
JJp0616Please book this hotel if you go to Kinosaki Onsen!
The staff was really amazing. They were all super friendly and nice and always put so much effort in making our stay enjoyable. Big thanks to Kairi for explaining everything so well and always being patient with us. Also thanks to Tomoki for the great service. We loved our stay there so much we would love to come back here again when we visit Japan again! Also loved the town itsself and all the Onsen.
The hotel itsself also gives you public Onsen as well as private ones that you can book in advance. They were amazing too. The food included in our Halfboard was also amazing! Loved everything here! Garden view from our room was so relaxing and great as well!
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