Posted on Mar 4, 2025|Cocoon of Wind Room
Zhezidashu
A very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
Show more
Price per night from:£204
Posted on Jul 5, 2026
Guest User
The hotel pool isn't free; it costs 5500 JPY to swim. The hotel's location is super close to Daimaru department store—just take the elevator down on the right. A short walk further brings you to Hankyu, and then Sannomiya. Kobe really is small, but it has everything you'd want to buy. It's a small but refined city, making it hard to get lost. To get to Arima Onsen, the shuttle bus stop is in the same place as the Sannomiya bus terminal, which is also where you catch the bus back to the airport. The transportation here is incredibly convenient; you don't need a taxi at all. The hotel's free shuttle takes a long time, so walking is often faster. You can even reach Sannomiya directly from the Daimaru underground passage in about 10 minutes.
Show more
Price per night from:£72
Posted on Jun 12, 2025|Classic Room with 2 single beds and 1 extra bed, Ocean/Sea view
Guest UserGrand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
Show more
Price per night from:£311
Posted on Feb 13, 2026
smilecurve
The hotel service and environment are excellent, offering a free shuttle service from the station to the hotel. The meals and private hot springs are highlights, making for a perfect overnight stay with two meals.
The entire hot spring town also has six public hot spring pools, each with its own unique features. There are many charming little shops along the street to explore, offering a tranquil escape from the city's hustle and bustle, allowing you to relax and rejuvenate!
Show more
Price per night from:£161
Posted on Apr 14, 2026
Aotree
I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.
Show more
Price per night from:£75
Posted on Dec 11, 2025
Guest User
By far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
Show more
Price per night from:£223
Posted on Jul 23, 2026|Comfort Twin West View+1 ExtraBed
BiuBiumamaI stayed for four consecutive days, and the view outside the window was as beautiful as I expected. However, when I checked in on the first afternoon, a large cruise ship was docked right outside my balcony, completely blocking the view even though my room was on the 11th floor. I contacted the hotel through Trip.com, and they responded that the ship would depart by 5 PM. When I looked at the pictures before, the cruise ships always docked on the south side, so I didn't expect this situation. On the morning of the fourth day, I woke up to find another cruise ship docked outside. Just a heads-up for future guests.
The overall room environment was fine, but the cleaning staff seemed a bit lazy. Disposable slippers weren't replenished daily, nor were the disposable toiletries or the coffee and tea bags. Each day, they only replaced the trash bags and refilled three bottles of mineral water. My shower gel ran out, so I deliberately left the empty bottle on the sink to remind them, but it remained untouched for three consecutive days.
During check-in, the hotel overlooked one night of my reservation. I was initially supposed to stay in one room for the first night and then move to another room on the second day. This meant I'd have to check out at noon and couldn't check in again until 3 PM, which would have completely disrupted my plans for the second day. In the end, I had to communicate with the hotel through Trip.com to ensure I could stay in the same room for all four days.
The hotel breakfast is pretty standard Western fare, nothing special. It's okay for a day or two, but after that, you might want to switch it up and try the Starbucks next to the hotel.
Show more
Price per night from:£73
Posted on Jul 2, 2025|Seaside Deluxe (Ocean View Japanese-Western Room With Terrace)
Trip LOVERss
The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
Show more
Price per night from:£254
Posted on Dec 13, 2025
Guest User
A heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
Show more
Price per night from:£244
Posted on May 3, 2026
WYLailvyou
This colonial-style hotel is imbued with a strong maritime theme from the lobby to the bar, restaurant, and executive lounge. Every detail, from the ceiling fans, shutters, telescopes, heavy wooden desks, and leather chairs in the rooms, to the tropical plants and wicker weaving in the restaurant, and the magenta swan display rack and fabric sofas in the lobby, exudes a refined charm with a sense of history.
The hotel breakfast was also quite good, with a satisfying variety and excellent quality. This time, my room included a minibar and executive lounge access. The minibar was superb, with delicious complimentary chocolates and snacks for drinks, as well as local beer and fresh juices. However, please note that the executive lounge does not allow children, so unfortunately, I couldn't experience it fully this time, only went in for a quick look. My child did get a huge, delicious cookie.
I'll definitely stay here again next time I visit Kobe!
Show more
Price per night from:£147