Hotels With Bars in Penang, Malaysia

Check in lobby was hard to locate as it was at the side of the hotel block. Upon check in, I was given third floor. When I asked if I could have higher floor as indicated in my booking request, staff said I need to top up. This was clearly upselling. I was not willing as the price for each room was not cheap in the first place. Staff knew that i was aware it was the bottom tier room & mentioned the freebis in the room was npt charged. I was not impressed as I do not come all the way to Penang for some freebies. Hptel staff obviously did not know what hospitality is all about.Entering the room, it was not too bad. When I opened the window, I almost flipped out. It was rubbish (attached a pic). I then confirmed I was given the bottom tier room. Opening the wardrobe, there was a musty oily smell which obviously was not aired for a while. Stay at room was not comfortable. Badly lit and no way to open window to rubbish view. I guess the only good thing was the shuttle to the various shopping/ eating spots. Upon check out, i was asked if stay was good. I indicated to the staff my stay at the hotel was disappointing due to the above reasons. Staff said i could email the hotel in advance in my next visit indicating the reason above. But I will like to tell the management this -- no way am i coming back to this hotel that only know to upsell & missing out on what true hospitality means. There are hotels out there that offer much better services without breaking the bank. Thanks but no thanks.

Indicated for birthday celebration, ignored remark, no service or extra wow service. Requested for bouquet to deliver to room upon receive, reception keep it till evening until we call to request and reception request guard to deliver to us. Overall hotel grade conventional hospitality. No wow service or beach grade 4 stars feel. Parking need to walk very far to next building of you reach on weekend and if there is event. Noisy and dirty beach due to abandoned wood branches and no maintenance

Pros: Great location – very convenient, with plenty of restaurants and a supermarket within walking distance. The hotel has a stylish design and the rooms are spacious. Cons: Unfortunately, the room did not appear very clean. The bedding and towels are very old and outdated – they should have been replaced a long time ago. No lockers at swimming pool. Overall / Personal opinion: The location and design are strong points, but the poor cleanliness and outdated linens really let really let the experience down.

The hotel is great, staff are impeccable in their attentiveness to the guest. Room was spacious, clean and comfortable. Breakfast buffet was absolutely outstanding, with an abundance of choices catered to satisfy every taste. The pool and gym are also fantastic, with the added convenience of being open 24/7, to put in an early morning workout. Spacious and very well equipped and maintained. However, our stay was not without faults and there are definitely some things management needs to address: - the noise from the elevator automatic announcements is absurd! the ”doors opening/closing” alerts are constant and audible from neighboring floors as well as your own.If you stay in a room numbered xx15 or xx16, be advised you will not have a pleasant time - we asked to change rooms immediately as soon as we realized this. - elevators can be SLOW, magma slow. it can take a long time to move around if you are staying in a higher floor. We stayed for 2 nights and during that period 2 separate elevators were down for maintenance. It took us a total of 15 minutes to move from one floor to the other, after getting our room changed (for reasons stated above) and new keycards. - the level from street noise audible in the room is just inadmissible at a supposed 5-star hotel level, at least in the rooms facing the main road. These rooms have, inexplicably, a single pane of glass and very tall windows, which makes soundproofing pretty much nonexistent - mat rempit bikes racing in the dead of night, the call to prayer blasting from the loudspeakers of the mosque nearby before 6am, drilling from the construction site nearby, and other nuisances that definitely disturbed my sleep.

This is a new and clean hotel conveniently located between Batu Ferringhi and George Town. I arrived early at around 11:30 a.m., but they kindly allowed us to check in, which was much appreciated. By Grab, it takes about 15 minutes to Batu Ferringhi Beach and around 20 minutes to George Town, although traffic can be quite heavy during the day, so travel times may be longer. The AI system didn’t always respond very smoothly, but I was still able to use it to request items to be sent to my room. I stayed over New Year’s Eve, and the hotel hosted a countdown party by the poolside. There were no fireworks, but the atmosphere was enjoyable. The pool and the beachfront area are both very nice, and breakfast offers a good variety of food. Overall, it’s a good hotel to stay at. It would be even better if they offered a shuttle bus service to and from George Town and Batu Ferringhi Beach.

I did not book room with breakfast but decided to hv it the next morning. Upon paying I ask for receipt but was told no receipt will be issued. Wonders why? Restaurant staff hv language barriers. Either they dont speak or understand which is seriously annoying when you ask for something and they think you are talking in a foreign language when it’s just simple English. Checking in out is way too long, only one staff manning the reception.

Location : This location is very superb. The seaview was astonishing. Food stalls are everywhere nearby. Services : Arrived late night to check in. The receptionist is not that helpful and not explaining much. Got some issues with breakfast where my room suddenly not breakfast included while we paid together for it when booking. Try to explain to the Indian F&B manager but at first he refuse to trust me and ask me to go to lobby. Thanks to Mr Vincent he sincerely apologise for the misunderstanding from the system. To the Indian F&B manager, you need to learn to apologise sincerely from Mr Vincent and learn some manners as I heard you talk bad about other customers as well. Food : Not much choice but the food was good. Overall, will be coming back in the future and I wish the services will be a lot better. TQ

Although the rooms at this hotel aren't huge, they are clean, tidy, and comfortable, with excellent facilities. We had a fantastic experience. We arrived early in the morning (check-in was officially at 2 PM), but we were able to check in smoothly and were even offered complimentary chilled juice by the front desk, which was a lovely touch. It's definitely worth coming back. What I miss most is the durian in Penang – it was absolutely amazing!

Perfect location, its easy to walk to the old town from the hotel , and its easy to get a grab bike. The room is very comfortable and clean!

We stayed in G Hotel Kelawai for 5 nights. The hotel is between two shopping malls - Gurney Plaza and Gurney Paragon. Excellent location. Another hotel nearby (about 400m) is G Hotel Gurney. Both the hotels' guests are given the option to use each other's facilities and guests are given the flexibility to have their breakfast at either hotel without any advanced notice. By the way, G Hotel Gurney is the older hotel and is directly connected to Gurney Plaza, whereas G Hotel Kelawai is less crowded and quieter, which we liked. The breakfast variety is acceptable for guests who are on a short stay. Out of curiosity, we wanted to try out the breakfast at G Hotel Gurney but were prevented from doing so because of the heavy rain. Upon request, hotel guests can commute between the two by the hotels' buggy. The 25-m swimming pool and gym in Kelawai were hardly used. Clean and well-maintained rooms.