Hotels With Bars in Penang, Malaysia

Overall, I had a pleasant stay and a good experience. The staff were all very polite, friendly, and helpful, which made us feel welcome throughout our stay. The hotel itself is a little dated, and some areas could benefit from better maintenance. The tiles underneath the sink were cracked and looked as though they might come loose, which was a bit concerning. There were also some marks and stains around the sink area. They may simply be due to age or water stains, but they gave the bathroom a less clean appearance. One thing that concerned me was the presence of Charlie ants (rove beetles). We noticed them outside the room, and there were also quite a few in the steam room. Although the hotel has placed notices to warn guests about them, they are extremely small and difficult to spot unless you look very carefully. Since contact with them can cause skin irritation, it was a little worrying. Overall, the staff provided excellent service, and we enjoyed our stay. I hope the hotel can improve the maintenance of the facilities and continue taking measures to reduce the presence of Charlie ants, as these improvements would make the experience even better.

An absolutely wonderful stay! The room was spotless, comfortable, and the service from the entire team was top-notch. What made our stay extra special was the sweet surprise—a complimentary cake from the hotel for our wedding anniversary! It was such a thoughtful touch that truly made our celebration memorable. Thank you so much for the amazing hospitality. We’ll definitely be back! ❤️✨ Giving it an 8/10—a bit noisy due to construction in progress

The hotel's facilities are exceptional. On a clear day, the sea view is absolutely stunning, with a vast ocean panorama right outside the room window. If the weather is good, you can even catch the sunset. I gave the facilities five stars because there are two swimming pools: one children's pool with a small slide, and a sky pool more suitable for adults. You can order food by the sky pool, and it's quite good. Additionally, for families with children, there's a kids' playground with various activities. Children aged five and above can be looked after, allowing adults to go to the gym or do other things, which is a very thoughtful service. I only gave the hotel's location and cleanliness three stars. The location is quiet but there's nothing else nearby. Typically, beachfront hotels are closer to night markets, especially this one which is quite secluded. The hotel does offer a shuttle service, but when I enquired, they didn't mention the need for a reservation, and there was only one scheduled trip. I arrived 15 minutes early only to be told I needed a reservation, and by then, it was full. Luckily, a 10-minute taxi ride still works. Regarding cleanliness, the room attendant didn't clean properly. Leftover takeout food was still in the room, which was quite disappointing.

Hotel average. Not satisfied with the difference in check in counter&the deposit is quite high for average hotel. Receipts for deposit provided only by request. The pressure for toilet bidet is too slow. Room is clean & spacious however the pillow is too light&causing a headache in the morning. Charge for parking is too high & unacceptable for guest shoud be waive.

The room wasn't very big, but thankfully it had a balcony. The sea view from the room was indeed very healing and comfortable. The room's cleanliness was just okay; the bedding had some stains, but since I always bring my own disposable sheets, I didn't ask for them to be changed. Also, because it's a family-friendly hotel, we encountered kids jumping around upstairs non-stop during our two-day stay, which caused some noise. What really made my experience great were the restaurant staff; whether it was breakfast or dinner buffet, or a Chinese meal, the restaurant staff were all very friendly. The quality of the food was also excellent. All in all, these two days at the hotel were very pleasant.

Really nice and clean place to stay in. Have a great meeting lobby, clean room. Also a convenient shop where you can get almost anything! Great location. Facilities are very good swimming pools, gyms but don’t have enough time to go around. The massage is at level 10, tried out. Not bad though.

This hotel was arguably the best value for money on our entire Singapore-Malaysia trip. The overall style is an unfussy, beachfront vibe. The basic room type, priced under 400 MYR, all come with balconies and are located in the main building on higher floors. We paid a little extra for a room type that required us to go down from the main hall and take another elevator; it was on a lower floor but closer to the sea, with a very large balcony and expansive views. It has all the standard resort amenities, the common areas are pleasant, the private beach offers fantastic scenery, and the sea-view restaurant is also quite good, especially the 38 MYR set menu which is excellent value.

The hotel's new location is good, but... The shower water pressure in the bathroom was very low, and it kept fluctuating between scorching hot and icy cold. The internet was terrible. Even connected to Wi-Fi, some apps wouldn't load properly. There was racial discrimination in the staff's service. A Malay guest parked their car in the EV charging spot all day without charging, and the staff didn't make them move, claiming the guest said their car was over 2500kg and couldn't go into the lift parking! We needed to charge but had no space, even though our car was larger and heavier than theirs, and the staff told us to use the lift parking! Then, as soon as we finished charging, they made us move our car early in the morning, while the Malay car next to us remained untouched! The staff even said, ”If your car is too heavy for the lift parking, find a place to park outside yourself!”

I want to commend a manager who looked Malaysian at the front desk, Sugu from baggage services, and the housekeeping staff for room 2246. Their service was professional, responsible, and enthusiastic. After a long journey with my elderly parents and children, we arrived at noon. Upon explaining our situation, they kindly arranged a connecting suite for us to rest, which was incredibly thoughtful. The environment here is full of positive energy; the large trees by the sea, I wonder if they're centuries old, are unlike anything I've seen at any other hotel in Sanya. Our entire family, both young and old, had a wonderful time at the resort and enjoyed a dream-like day. Here are a few suggestions: The main guest demographic is Chinese, yet there's no Chinese-speaking service at the front desk. Even though some staff have Chinese features, they don't speak the language. I recommend adding Chinese-speaking staff. Also, when we were walking back to our room from the pool, our room key suddenly stopped working. We had to walk all the way back to the distant front desk to resolve it, almost catching a cold. I suggest paying more attention to room facility maintenance to prevent guests from encountering such issues.

Fantastic hotel with top-tier service, though the location is average My friend and I stayed for one night in a Standard Room at the Crowne Plaza Penang Straits City. The hotel truly feels like a 5-star property, and the cleanliness, service, and amenities were all absolutely excellent. We were well taken care of by the attentive staff, and the facilities—like the outdoor swimming pool and fitness centre—were top-notch. The only minor downside was the location in Perai, which we felt was just average compared to staying directly on Penang Island. Overall, it is a great choice if you prioritize comfort and exceptional service!