We checked in again for 1 night after a week long stay in Trident. This time the room was dated. Hopefully it will be refurbished soon as our earlier stay was in the newly renovated room. The service and staff are excellent. View from the hotel was super.
Hotel near Colaba,Mumbai6.9% of visitors choose this area
GGuest User2025.10.18
I truely feel that here at The Taj, it is customer care not just routine customer service, everyone is so nice, friendly and kind.
My stay here has been more than just the hotel building itself, the people here made it extra special and a place I can’t wait to come back too 10 out of 10, would rate it even higher if I could 👍
I checked into the hotel early. The room wasn't ready yet so I went and had breakfast. The international buffet spread was really good, and service from restaurant staff was 10/10 - they were attentive and made sure I had everything. A while later, the reception staff came to inform me personally that my room was ready, and they gave me a nice quiet room like I asked for. There was an accident during my stay, in which the security guard accidentally broke my photo frame which I had just purchased. The duty manager was super nice and had it sent for repair, and next day, I was able to get my photo frame before I flew home. The staff were so apologetic, and sent me some lovely sweets as well as a sincere, handwritten note. Altogether, I had a wonderful stay and will be back if I'm ever in the area.
Hotel near Bandra,Mumbai27.6% of visitors choose this area
AAnonymous User2025.10.14
Wonderful experience. Excellent staff & service. Very nice room with great view of the Sealink Bridge and Mahim Bay. Very good location - Hill Road shopping area, Elco, the pain poor’s place only ten minutes taxi ride away.
Minor shortcomings: there was too much furniture in the guest room the furniture was poorly laid out, the bath room sink faucet was loose, the quality of some breakfast food items could be better.
the hotel is very nice. cozy and spacious one for a solo traveler. cleanliness of the room is a must so this is perfect. their stuffs also are very accommodating, friendly and kind. im seeing myself checking in here again in the future❤️❤️❤️
JW Marriott never disappoints. The staff were lovely, the breakfast buffet was lovely, the room was lovely and everything else. A hotel brand which can always be trusted and reliable.
The property is truly impressive. From the photos showcasing its creation, it's clear that the owner has invested a lot of heart and soul into it. However, the fern has recently taken over the area. The property has some age to it, and we had read reviews mentioning that the villas require maintenance. We opted for the executive room with a partial beach view. The room was spacious, and we had a wonderful time. The highlight was undoubtedly the stunning beach view through the garden—a view to die for. The beachside restaurant offered delicious cocktails and snacks, though it was a bit pricey, which is expected for such a property. Angpa, our server at the restaurant, was very friendly and always greeted us with a smile. The breakfast buffet at Atlantis restaurant was just okay—not the best—seemingly due to limited staff managing a large number of guests. Our son thoroughly enjoyed the kids' water pool, which was fantastic. Overall, we had a great stay and will definitely plan to visit again.
Facilities: 5-star hotel standard configuration;
Hygiene: The room is cleaned on time every day and is very clean;
Environment: Convenient to travel, the sea view from the top floor is very good, very quiet
Service: Very enthusiastic, because there are children, doormen, front desk staff, restaurant service staff, service members with glasses on the roof, restaurant chefs, and lobby ***agers, all of whom take good care of us. They will take care of us no matter where the children go. They take good care of the children and are very enthusiastic. I am very grateful for the warm service provided by the hotel. Although it is no longer a sea view room, their service attitude makes me recognize this hotel. Thank you to the hotel for preparing cakes, fruits and drinks for the children every day!
Hotel near Western Suburbs,Mumbai13.8% of visitors choose this area
GGuest User2025.05.16
The hotel has great location. The view is to die for!The view is the best part of this hotel. But to be honest it has become little old. It’s furniture and rooms are not so impressive.
People and staff are nice but I would skip staying here again since it’s a 5 star property but doesn’t give that vibe.
The hotel is ok. The staff is helpful and allowed us to move to a different room. Cleaning is daily. Breakfast is available, a mini buffet, but we weren't particularly impressed with the taste (it was spicy). We had to ask for food to be brought to us because it ran out quickly, and the dining area isn't very cozy.
Very Good
54 reviews
8.0/10
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IDR 1,559,485
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8.9/10
Very Good
GGuest UserThe yoga courses and Zimbabwe courses are not there but they will pretend that they are there.
I asked 4 times to get the schedules through email but that email never came . Be careful cause the security at swimming pool is just like a decoration cause everyone can enter without having the room card to the swimming pool area by just jumping in while some clients are entering. And maybe there is a collaboration with the staff because actually in such beggars clothes how can they pass unobservant even the main door of the reception of the hotel! They have strict policies about cancellation which normally all the other marriotts of the world have..specially with clients who have diamond and travel genius highest level as vip clients .they dont consider that they stayed the entire week 7 days and it can happen that the last day some unpredictable work thing can happen. The 24 /7 service is just a fake thing cause if you call at a normal 10 pm the person's who ll pick up the phone after a LONG wait they still make you wait for the next morning for the concerned person to come and ask. They say ”we ll call you back but that call never comes” .
PPANCHALGood hotel with all facilities. Not the best for solo female travellers as there is a club on the top floor. Can be a bit noisy, especially on the weekends. But the staff is quite supportive and caring. They do their best to make you feel safe. Food is good. Overall satisfactory.
GGuest UserI LOVE EVERYTHING ABOUT THIS HOTEL. It is so close to marine drive, I mean I just have to walk across the street and the sea is just right in front of me. Besides that, my room got the sea view so I could see beautiful view in sunset and sunrise. Also the restaurant has a balcony so you can enjoy the view while having your breakfast
Hhonest joeAn excellent hotel right on the famous Juhu beach. The staff and services are also top notch, the staff will bend backwards to help you. The atmosphere in this establishment is very pleasant and tranquil. I have stayed in this place several times in recent years and I am always happy to return for some relaxation and me time. The breakfast and dinner cuisine is very delicious and varied on daily basis. Highly recommended.
GGuest UserLocation of property is the key USP of the Sun N Sand. This is one of the most iconic hotels in this belt and one of the oldest property with great retro Bollywood charm. Why I have called it average is as its not value for money. It is not upgraded to today’s standard but charges are same as many new hotels. There is construction going on and workers are there
Property needs a massive upgrade to stay selling at these competitive prices. Restaurant is also very expensive with less menu options
SSwatiKWe checked in again for 1 night after a week long stay in Trident. This time the room was dated. Hopefully it will be refurbished soon as our earlier stay was in the newly renovated room. The service and staff are excellent. View from the hotel was super.
AAnonymous UserWonderful experience. Excellent staff & service. Very nice room with great view of the Sealink Bridge and Mahim Bay. Very good location - Hill Road shopping area, Elco, the pain poor’s place only ten minutes taxi ride away.
Minor shortcomings: there was too much furniture in the guest room the furniture was poorly laid out, the bath room sink faucet was loose, the quality of some breakfast food items could be better.
JJTSydneyLet me start by saying the description of the size of the room was misleading. It is described as a 30m2 room but what I got was not even half that size.
On the plus side, the hotel is really close to the Gateway of India right on the heart of Colabra. There are plenty of eating and shopping options.
On the minus side, the room was on the small side. There were not enough powers outlets but the few that were in the room were universal plugs. There was also no table to work from in the room. Last but most importantly, I think the room and facility did not justify the hefty price tag that came with it.
GGuest UserThe hotel has great location. The view is to die for!The view is the best part of this hotel. But to be honest it has become little old. It’s furniture and rooms are not so impressive.
People and staff are nice but I would skip staying here again since it’s a 5 star property but doesn’t give that vibe.
GGuest UserThe room was clean and kinda new . The location is really good and near a lot of good places The staff was cooperative and very professional but the room is too expensive compared to it’s price
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