UN PERSONNEL SOURIANT PARLANT TRÈS BIEN FRANÇAIS MAIS LES DEUX POINT TRÈS MAUVAIS SONT LA CHAMBRE PMR SUR LE PALIER DIRECTEMENT EN ACCÈS ASCENSEUR ET SURTOUT ACCÈS DE TOUS LES AUTRES CLIENTS QUI AVEC OU SANS ENFANTS N'ONT PAS DE RESPECT POUR LES PERSONNES DES CHAMBRES.
LE PERSONNEL DE SOIR QUI EST JUSTE EN DESSOUS (ÉTAGE NON FERME) ENTEND LES ENFANTS, COURIR ET CRIER NE DISENT RIEN ET CE Jusqu'à 23H 30.
REPAS QUI EST DIT RESTAURANT EST PLUS UN SNACKING QU'UN RESTAURANT RAPPORT QUALITÉ PRIX TROP CHER MAIS DÉPANNE D'où le tarif surement.
Dommage, car les chambres sont grandes et propre avec un personnel d'accueil et de restauration très souriant.
A very good value hotel. The bed was very comfortable, ideal for relaxing after a day of traveling. The bathroom was fully equipped, clean, and had all the necessary amenities. Definitely a highly recommended choice.
Nice comfortable place for a short stay. I like their coffee and croissants in the morning, though breakfast spread not amazing but quality is there. Ample parking space and quiet surroundings. The room walls may not have sufficient sound proofing though as I keep hearing noises from outside and the neighbors.
Although it is a bit far from both the old town and the new town, it is not too far to walk to.
I actually did walk there.
The room was spacious and clean, and came with a refrigerator.
There were seven hangers.
Amenities included body soap, shampoo, hand soap and body lotion.
There were also electrical outlets at the head of the bed, on the desk and in the bathroom, so there was nothing to complain about.
There was also a supermarket just a short walk from the hotel.
Although it was said to be a 2-star hotel, I was very satisfied.
My room was a surfer-type room, as shown in the picture.
The front desk staff was really nice and told me it felt like a small village hotel and that the location was close to the airport and I could walk there.
It's pretty much like a Mercure hotel. Breakfast was decent, but you might have to wait for a table when it's busy. The elevator broke down daily, and the underground parking was quite expensive, though street parking nearby was hard to find. At 1,000 RMB a night, I felt the overall value for money wasn't great.
We stayed at apartment room, right next to the mail hotel complex. It was one bedroom suite with kitchen. Well equipped but the building itself was very old. Convenient to central and old town and everything is within the walking distance. Recommend to family who needs space and like to feel at home.
La acogida ha sido genial, la chica de la recepción de en todo, muy servicial y atenta en todo, lo malo y hay que decirlo es que había el chinche de la pestes por todos los lados, se necesita fumigar y quitar la plaga por que no se puede salir a la terraza y al dormir me desperté a media noche con uno en mi cuello. La chica de la recepción muy maja y servicial en todo momento.
En plein centre-ville, sur la zone piétonne, cet hôtel typique de la région est idéalement situé. Les personnels sont accueillants. La chambre est agréable avec une belle vue sur les maisons basques et près de l'ancien port. À noter un sèche serviette dans la salle de bain, appréciable en hiver. Bonne nourriture au restaurant de l'hôtel où on prend aussi le petit déjeuner. Un choix varié sauf pour les fruits. Les boissons sont faites par le serveur, c'est un plus. Une bonne adresse.
Very Good
76 reviews
8.9/10
Price from
MYR 243
per night
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8.6/10
Very Good
GGuest UserThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
GGuest UserThe room design is very French, bright and warm. The hygiene is good. The location is very convenient, and the surrounding restaurants and shopping are convenient. The Guggenheim is also within walking distance. The only drawback is that the middle of the bed is a bit soft, and the waist is sore when sleeping. The restaurant breakfast selection is limited, and there is room for improvement.
AAlbertExcellent. The complex is part of the luxury Arima Hotel, and although the entrance is through another entrance at the back, you can use its services, such as the restaurant, which is very good. The rooms were very new, well-equipped, and very comfortable. Free street parking is available.
GGuest UserA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
GGuest UserI thought the sauna was included in our stay that’s why I booked the hotel.
When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section .
Spa and sauna are not the same and if it’s a cost to it , that should be mentioned.
Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa.
It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it!
Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
AAnonymous UserNice comfortable place for a short stay. I like their coffee and croissants in the morning, though breakfast spread not amazing but quality is there. Ample parking space and quiet surroundings. The room walls may not have sufficient sound proofing though as I keep hearing noises from outside and the neighbors.
GGuest UserIt is clean and friendly. The room condition is good for the price. (Hotels with the same price near Abando Station have smaller rooms for the same price) You can walk to major tourist attractions and public transportation is good, so it was convenient for sightseeing.
GGuest UserI booked this hotel because it was in a quiet location , the room had double glazed windows that allowed me to sleep soundly for more than 8 hours each night and I could reach the city easily by taking the bus.
FYI the taxi fares from and to the San Sebastian airport was 90€ in total, which the hotel has no say on or any other hotels for that matter.
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