Old, shabby hotel. For that kind of money, I think everything should be perfect. Baseboards taped to the floor in the hallway, minimal accessories in the bathroom, poor coffee set - they could have put a coffee machine in the rooms, for example, margarine instead of butter at breakfast! (how is that even possible), the outdoor pool is 100 meters from the hotel, and the indoor one was not working. Disappointed
Great hotel, good rooms, good service, and delicious food in the restaurant. Ana, the girl at the front desk, is pretty and enthusiastic. She answered all questions.
The hotel room card gives you free pass to the museum. There is a curly-haired guy at the front desk named Rajdany who explained this to me enthusiastically. Everyone is very enthusiastic. I didn't eat breakfast here because I heard that the breakfast in the nearby restaurant is delicious, so I went to another restaurant. But if everyone's room doesn't include breakfast, you can also buy one here for an additional 17 dollars.
A fantastic beachfront hotel, boasting both lake and sea views. My friend had originally booked an apartment on ***********, but upon arrival, discovered their reservation had been canceled due to overbooking. We ended up booking the Hilton last-minute on Trip.com, and the service was excellent. The rooms at the Hilton were reassuringly good.
I really liked the hotel!
Pros:
-convenient location (on the beach, on the outskirts - there are no hotels nearby, therefore few people), the view from the windows is wonderful
-very polite, friendly and helpful staff, and all of them - security, maids, receptionists, waiters. You are great! The staff is the heart of any hotel.
-the view from the rooms is gorgeous, the area is well-kept, the construction does not interfere.
-high-quality materials, competent construction
There is only one minus for me - a hole of 10-15 cm on the balcony, a child may not fall, since there is a rope, but he will break his leg, hanging there.
There are no other minuses, but there are some things that I would like to draw the management's attention to (maybe someone will not notice this, but I noticed it due to my professional activities):
- they do not provide foot towels, they removed them the first time, and they did not bring them again, although they are exactly what you need with the shower and their replacement.
- if the hotel positions itself as 5 stars, then there should be all the cosmetics and slippers, and not just soap and shampoo (but I assume that 5 * will be officially after the completion of the construction of other buildings)
- they hung a do not disturb sign at lunch for two hours, then hung a remove sign - no one cleaned it until 2 days later when we contacted the reception, I understand that the maids do not always see, but they can pass by again after lunch when people go to the beach - in a hotel by the sea this would be logical.
- our bed linen was changed only the day before departure😁
- there are a lot of dogs in Kobuleti, and accordingly on the beach. I love them very much, but not on the beach. When you are sitting with a child, and they are here nearby and squabbling with each other. I would like a private beach in such a hotel, which would be monitored.
Again, I repeat, these are not some critical minuses. We had a good rest, we liked the hotel, we liked the staff, if you look at it in general, everything is great!
It's good value for money, it's close to the beach, the nearby park is good for walking, and there's a bus stop close to the hotel, so it's great for getting around the city center.
It was a shame that I couldn't use the swimming pool, but I was satisfied with the sauna facilities and the variety of breakfast options.
Beautiful suite in a fantastic location. However, the service is poor. At check-in, we were promised we could stay in the same room due to another reservation. However, that promise wasn't kept the next day. No suitable solution was offered either. We were allowed to cancel, but then had to pay all the costs. Moreover, Trip's website claims an indoor pool is included, which isn't the case. You can use the pool for a hefty 80 GEL per day fee. Next time, I'll book a different hotel.
The hotel is in a great location, close to the sea and in the heart of the old city, just minutes from Batumi Square and Europe Square. It's an old, historic building. The room was nice and spacious, easily enough for two suitcases, and it also had a comfortable recliner. There were several windows, but unfortunately, there was ruins outside. The old house opposite had been demolished to its skeleton, but the noise of construction wasn't disturbing—I didn't see any work going on. Since it's connected to a hotel, you could still faintly hear the noise of tourists outside around 2 or 3 a.m., but it didn't affect your sleep.
We had breakfast once, which cost 30 lari per person. The variety wasn't very varied—expensive breakfasts, or Georgian breakfasts in general, are not supposed to be that varied.
One problem: the air conditioner vents directly across from the bed, and no matter how I adjusted it, the air was still very strong.
The service was good.
Facilities: OK
Hygiene: Details need to be improved
Environment: Full marks, good surroundings, good location
Service: Sometimes good, sometimes bad, sometimes indifferent, sometimes very proactive, probably depends on their mood. Restaurant service is OK
Lovely hotel, right on the beach and in walking distance of all the sights of Batumi. Excellent amenities. Very relaxing and couldn’t be more helpful- offered my friend and I each a free upgrade. Would stay again!
Very Good
41 reviews
8.8/10
Price from
€90
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8.8/10
Very Good
EElmiraaWe stayed in this hotel chain for the second time (after Tbilisi), we chose them because the hotel was located near the coastline and the hotel was clean.
Among the advantages of the hotel, I would like to note first of all its own parking; the staff speaks Russian well; cleanliness in the room; view of the sea from the room; presence of a balcony; location close to the beach; good soundproofing of the room.
The hotel also has disadvantages, namely: the breakfast is monotonous and not tasty, not typical for Russians; coffee in the hotel chain has no taste; the room on the balcony lacks outdoor furniture and a dryer for clothes; there is no shelf for personal detergents in the shower.
I also want to tell you about the situation that happened to us: the night before check-out, a fire alarm went off, we immediately called the reception, but we could not get through. We went down the stairs as expected, approached the girl at the reception, she replied that someone was smoking cigarettes. But I was surprised that they didn’t apologize to us verbally for this situation, after all it was the middle of the night and people woke up and got scared...
AAnonymous UserApartment-style room, not small in size, the restaurant is very beautiful, eating a popular Western-style light meal.
The hotel has two parking lots, one is said to be free, and the other is a paid municipal parking space in front of the hotel. It is best to ask in advance.
AAnonymous UserFacilities: OK
Hygiene: Details need to be improved
Environment: Full marks, good surroundings, good location
Service: Sometimes good, sometimes bad, sometimes indifferent, sometimes very proactive, probably depends on their mood. Restaurant service is OK
KKostyaFillВ целом неплохо , то что очень близко к центру но приходится жертвовать комфортом , и все зависит от номера , у меня в номере не было двери в душевой кабине , и вода выливалась ра пол , в других номерах такого не было , интернет иногда скакал.
В целом отель нормальный , но ожидать чего-то вау не стоит
AABMD US INCExcellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
AAnonymous UserGreat hotel, good rooms, good service, and delicious food in the restaurant. Ana, the girl at the front desk, is pretty and enthusiastic. She answered all questions.
The hotel room card gives you free pass to the museum. There is a curly-haired guy at the front desk named Rajdany who explained this to me enthusiastically. Everyone is very enthusiastic. I didn't eat breakfast here because I heard that the breakfast in the nearby restaurant is delicious, so I went to another restaurant. But if everyone's room doesn't include breakfast, you can also buy one here for an additional 17 dollars.
GGuest UserGood day to all ☀️
We stayed for three nights, 3 adults and a child, a suite for five (1 king-size bed, 1 single bed, a sofa that can be unfolded, a cot and a cradle-bed; and 5 windows 🔥, but also wardrobes, chairs, a table, a TV, a refrigerator - everything as it should be!
Thank you to the hotel for the gift provided for my anniversary: flowers and a bottle of champagne, it was very nice! ☺️
Breakfasts are good! There is even an individual approach (to the child), which is very important for little eaters.. I liked the hotel 🏨, the staff is wonderful!
GGuest UserExcellent room
I stayed on the 37th floor with a view of the sea and the embankment, the fountain, and the lake.
Contactless check-in, paid online.
A very good option for the price.
But there's still some construction going on around here.
ККатерина24The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
AAnonymous UserI do not recommend this hotel!
The location of the hotel is good. There is no service at all, they don't even say hello at the reception.
The room was spacious, but the door to the balcony did not close, we had to call a technician who fixed it, as a result we could not open the window for ventilation. They could not provide us with another room.
The breakfast deserves special attention!
All the dishes were cold. The churchkhela was moldy!!!
For this kind of money you can find a much better hotel!
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