We've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
The hotel facilities are good, the rooms are spacious and clean, and the air conditioning works well. The parking lot is also large, and public transportation is convenient. The breakfast is varied, and the staff is friendly. Overall, it is a hotel that I highly recommend.
The room is bright and sunny, and the area is spacious and grand, which is rare in Europe. It is clean and sanitary, equipped with a small bar, excellent sound insulation, fresh and silent air conditioning, and the sound of trains cannot be heard at all when the window is closed. The sauna room is equipped with dry steam and wet steam, as well as a comfortably designed public rest area and personal rest area. It is considerate for guests, the front desk has a friendly smile, and the service is thoughtful. The transportation is convenient, the train station is at the door, and there are many supermarkets such as Rewe nearby
Hotel near Baden-Baden,Baden-Baden100% of visitors choose this area
SSunnylidaxiaojie2024.08.01
Very good, clean and comfortable, with a good sense of space; water is expensive in Europe, so I added extra purified water; the external environment is beautiful~
Breakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
The location is pretty good. You can see it as soon as you look up from the train station. The hotel is generally OK.
I recommend the mushroom soup in the hotel restaurant, which is very delicious.
For breakfast, you can ask the hotel staff to make fried eggs or pancakes.
Stayed for the second time, overall it was good.
The location is very good and it is easy to find. The hotel hardware is good, in line with four stars, and I see a lot of business trips staying here. The environment is also good, very quiet, the lobby is small, and there are no other shortcomings.
Recommended!
Hotel is only one stop by tram from the main railway station. Hotel staffs are very nice and helpful. Just that the hardware are quite old, you can tell from the carpet, wallpaper and the hardware especially the bathroom style is unbearable with this price. Strongly recommend a renovation to keep up with the brand name.
Too loud to sleep!!!
The hotel is very centrally located! Modernly furnished. Staff very friendly and helpful.
Unfortunately, sleeping at night was out of the question. We had a room on the 4th floor. The windows are not insulated. So loud music came into our room until 4 a.m. with the windows closed! Please indicate when booking that you would like a quiet room! Also book the hotel's own parking space in advance.
Amazing
128 reviews
9.4/10
Price from
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Very Good
BBeijixingkaoyaA very bad experience. I checked into the hotel on the night of January 30, 25. After checking in, I took a door card to a nearby supermarket to buy some snacks. When I came back, I was absent-mindedly looking at my phone and accidentally swiped the door of the next room. Shockingly, the door card of my room actually swiped the door of the other room. An Indian man in the room and I looked at each other, and then explained the whole story. We were extremely shocked. I apologized and left.
Because we had traveled a long way, we were very tired that night and only stayed for one night. We left the next morning. And it was our door card that swiped the door of the next room. I didn’t know how to complain to the hotel at the time, so I used the suitcase and stool to block the door that night. I didn’t know if someone else’s door card could open our door. I drove away early the next morning.
GGuest UserPros- Funky hotel in a central location. You can walk to the city center. Very close to U6 tram which goes directly to the airport. Stay at room 520 for for nights. The room was spacious with bright lights. The bed was big and comfy. The staff is young and energetic.
Cons - breakfast lack varieties. Send message to staff via tablet/ipad provided in the room but no response. The fridge was not working.
WWKrisBreakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
AAnonymous UserThe hotel facilities are good, the rooms are spacious and clean, and the air conditioning works well. The parking lot is also large, and public transportation is convenient. The breakfast is varied, and the staff is friendly. Overall, it is a hotel that I highly recommend.
CcarolineHotel is nice, good location and staff friendly and helpful. However that's when you see the staff whichis usuallyin themorning. I checked in online as requested, was informed that I will get a code for door and room. I thought it is to make thecheck in process more efficient. I came in the afternoon and couldn't get inside the building, which need the code to get in. Finally some other guests came and I got in the building, and the hotel doesn't have reception to check you in. There is only a German phone number, which I don't want to call as it is an international call for me. There is email which I could send, but nobody answered. I don't know what to do to check in. Finally I found the code in email from hotel in my spam folder and managed to find my room. It's not clear that without the code nothing you can do. I think as a hotel some human intervention maybe needed
GGuest UserVery good hotel. The hotel is very new. There is a parking lot next to it. It takes less than 10 minutes to walk to the old street in the city center. When I booked the room, I found that the size and equipment of the comfort room and the superior room were the same. There was no difference. Only the official website showed comfort. The room has heating but no air-conditioning. When I arrived, it turned out that the comfort room did not have air-conditioning. You may want to pay attention if you book a room in summer!
MMichael54188Great location right by the train station, offering good value for money. It's a bit older, but still clean and hygienic, so no issues there. Perfect for business travelers. I even saw Lufthansa crew staying here.
GGuest UserHotel is only one stop by tram from the main railway station. Hotel staffs are very nice and helpful. Just that the hardware are quite old, you can tell from the carpet, wallpaper and the hardware especially the bathroom style is unbearable with this price. Strongly recommend a renovation to keep up with the brand name.
GGuest UserExcellent, friendly front desk personell. Clean ”for the most part”. With that said: now the ”MAIN” part of the hotel is starting to look like a city in the Ukraine with displaced Ukrainians everywhere so much so that some service staff are Ukrainian = does not speak German or English - baby carriages left in the hallway(s) in front of the door. It's the luck of the draw if there's a couch and chair in the room. Hot water pressure in the shower was very low. On the plus side MINI bar still has a vasriety of FREE drinks:-)
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