Hotel near Reforma,Mexico City17.5% of visitors choose this area
GGuest User2025.07.27
It's a hotel with an excellent location and beautiful architecture, however, they need to improve some aspects. The rooms need to replace the carpets, replace the bathroom fixtures, and improve the towels.
One very important thing I didn't like is that at approximately 11:00 p.m., they turn off the hallway lights to access the rooms, and the room number is not visible. It's a
The location is definitely the highlight of this hotel. They have an airport shuttle from terminal 2 that goes every 20minutes. Then there is a bridge to terminal 1 that is a 3 minute walk, very convenient.
The room was okay and the staff were friendly enough
I would stay here again for an early/late flight.
Hotel near Centro Historico,Mexico City10% of visitors choose this area
GGuest User2026.02.25
Great hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.
They do not leave drinking water to the rooms.
There is no kettle or coffee machine in the rooms.
Their breakfast is very limited.
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Good location, nearby handshake.
Hotel near Reforma,Mexico City17.5% of visitors choose this area
LLiumeilizaibaxi2025.01.09
We are a family of three and chose a 60-square-meter suite. The hotel added a bed for us for free. We didn't buy breakfast, but we got a free breakfast on the 22nd floor. The breakfast is rich in variety and very nutritious. If you buy breakfast, you can eat on the 3rd floor. This hotel is very quiet and safe. It is very close to any tourist attractions and convenient for taxis. There is a pharmacy, hamburger shop and supermarket opposite the hotel, where you can buy any product you want. There is a Starbucks and night market stalls downstairs. During the Christmas period, the price of this hotel is very friendly compared to other hotels, We will continue to come back and highly recommend!
1. Convenient location, very close to the subway entrance.
2. Good breakfast. Nearby is a residential area, making it easy to find food and drinks.
3. The room was spacious, but the bed was a bit too soft for my liking.
4. There are frequent pornographic activities nearby, so single women should be cautious.
Hotel near Centro Historico,Mexico City10% of visitors choose this area
TTheJinzaLife2023.09.24
Loved this hotel. Great location to be in Centro. Offered free coffee at the cafe and walking tour with our booking. Breakfast was great with lots of options. Service was perfect. Hotel was beautiful and little touches like the free bottled water fridge on each floor makes a huge difference in amenities. I would choose this hotel every time.
Only downside is having to book the airport shuttle 24 hours in advance but there’s no way to book it other than calling the hotel which is a hassle/burden for a lot of overseas travelers.
There are many tourist attractions around the dormitory, and the traffic is very convenient. There is nothing to do. I spent two days well. The breakfast at the hotel is also very good The staff of the hotel are very friendly and clean. I didn't like the structure of the room, but it's a place I want to come back next time.
119 reviews
7.4/10
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8.9/10
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AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
GGuest UserI booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
SSusanna GuoThe room was quite large, and the hotel facilities, while not new, were clean. It was very convenient for an overnight stay with children. We arrived at 3:00 AM and called the hotel. The hotel driver promptly picked us up at Exit 4. The shuttle bus had the hotel's name on it, making it easy to spot. However, the hotel wasn't as close to the airport as expected. The shuttle back to the airport departed at the hour. Overall, I was quite satisfied.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation
GGuest UserGreat hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.
GGuest User리뷰가 극찬이기에 이 호텔을 선택했습니다.
역시....굿입니다. 직원분은 너무 친절하셨고 호텔 여기저기가 모두 깔끔하게 인테리어 되어 있어 어디서 사진을 찍든 예쁘게 나옵니다.
그리고 조식은 메뉴가 다양하지는 않지만 전 너무 만족합니다.
빵의 종류는 여러가지 였으며 아침으로 먹기 좋은 음식들로 잘 준비 되어 있었습니다. 전 샌드위치를 만들어 먹었는데...
너무 맛있었습니다. 그래서 2개나 만들어 먹었습니다.ㅋㅋ
주차공간은 아주 넓고 좋으며, 자전거를 빌릴 수 있어서 (여권 맡기면 빌려줌) 소칼로 광장, 예술의전당, 혁명기념비 등을 자전거를 타고 가족과 함께 즐겁게 관광했습니다.
즐거운 시간을 보낼 수 있도록 좋은 시설과 서비스를 제공해 준 Hotel kali centro 너무 감사합니다.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
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