Posted on Apr 27, 2026
TheBlackPearl
The room was spacious and well-appointed, with a lovely view overlooking the pool and out toward the sea. We particularly enjoyed spending time in the spa area, and the breakfast each morning was fresh and tasty. The location is about a 40-minute walk to Kotor Old Town, which we didn’t mind at all as the scenic coastal views along the way made it an enjoyable stroll.
One aspect that detracted from our experience, however, was the inconsistency in staff hospitality. While several team members were kind, welcoming, and helpful, the initial check-in experience was disappointing. The staff member who check us in came across as unfriendly, and another interaction included an abrupt comment along the lines of “you get what you pay for,” which felt inappropriate and unprofessional.
Given that similar feedback appears in other reviews, it may be worth reinforcing customer service training to ensure a consistently welcoming and respectful experience for all guests. With more consistent service, this could easily be a standout stay.
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Price per night from:€168
Posted on Jun 14, 2025
QlobThe only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away.
Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason.
Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can ”do whatever they want” and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice...
As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.
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Price per night from:€252
Posted on Aug 13, 2025
Guest User
The property is well-placed if you have a car – roughly ten minutes in either direction to Tivat or Kotor Old Town. Just be aware that the approach is via very narrow lanes, so confident driving (and a smallish car) is a plus.
Although the building is relatively new, the overall impression is more functional than polished. The staff were pleasant enough, but housekeeping felt a little on the half-hearted side – things like topping up shower gel or toilet paper only happened when requested, and bed linen wasn’t changed despite being obviously soiled.
If you’re looking for somewhere budget-friendly and manage your expectations, it does the job. Just don’t come expecting boutique-hotel standards.
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Price per night from:€95
Posted on Apr 26, 2026
Guest UserThe hotel location is superb and also the staff is very nice I recommend to stay there and price is also affordable and facilities is also good.
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Price per night from:€61
Posted on Oct 21, 2023
Guest User
The hotel is part of the city wall, old and traditional decoration style, travel is very convenient, the service staff is very enthusiastic, help us book a boat and book a car is cheap, breakfast is rich, hot water is good, the only suggestion is that two handles can be installed next to the bathtub to reduce the risk of slipping. Very warm hotel!
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Price per night from:€237
Posted on Apr 15, 2026
Angela Baston
Fantastic hotel for a tranquil location, the most beautiful views of the bay and huge carpark The staff are wonderful and very understanding as my partner was admitted to hospital and they were very flexible to keep my room available on a daily basis
Restaurant again great views and the food good value, presentation and flavours
Would highly recommend this hotel
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Price per night from:€67
Posted on Jun 13, 2026
Guest UserA beautiful new hotel from a well-known chain. We love this hotel chain: the service is top-notch, the staff is friendly, it's clean and cozy, the food is delicious both at breakfast and à la carte, there's a beautiful view, a private sandy beach, and a gorgeous pool. The room is large and beautiful, with plenty of amenities, including bathroom and bathroom amenities, and a beautiful terrace with heated floors. Thank you for the warm welcome! We'll definitely be back!
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Price per night from:€172
Posted on Mar 27, 2024
Guest User
The hotel in the medieval old town of Kotor is exceptional just because of its location.
The rooms and especially the bathroom leave nothing to be desired.
The breakfast buffet is exceptionally rich, stocked with very high-quality food and more than lovingly prepared and put together.
The only criticism: when I asked in person, the room price was higher than the Trip.com price
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Price per night from:€125