It was all good except that I find the room without windows not so my type. Furthermore, find it a bit crampy but I was able to enjoy my stay. Would be better if they can improve the food selection for their buffet breakfast.
Feedback:
Visited recently and here's my take:
- Service was top-notch! The manager was super attentive to our complaints and requests 👍
- Food was delicious, enjoyed our meals!
- Major issue though: MOSQUITOES everywhere in the room! 😔 Our 1-year-old and 4-month-old babies were bitten all over (face, arms, legs, neck...) and cried all night. Not cool for a family with little ones.
Overall, service and food were great but the mosquito situation needs serious fixing if you have kids.
Location is accessible to market, shopping centers and beautiful spot. Hotel is very clean and the staff are nice and very accommodating. Food needs to improve a bit.
Very basic breakfast
No restaurant (only a basic set breakfast)
Basthroom is small and full of mould
Single beds are narrow and pillows are slaps of foam
No bottled water (you are supposed to get purified wtaer from a dispenser in the corridor
The corridor is very noisy (doors slamming)
Two lifts but only 1 working (cost savings?)
On the positive side: a very reliable and high speed internet.
Overall, a very basic local hotel not really reflected in the name.
The room was small, compared to the original booking that I had reserved. They cannot find my booking reservations so they had to put me in 1 of the rooms available. I booked for a Deluxe Suite, and they said they can’t locate my booking. So they had to transfer me to a smaller room, which is quite a downgrade to what I had paid. No compensations provided.
Anyway, the room was still fine, but cleanliness is not at its best. They didnt really do much effort to clear signs of previous visitor. See photo below.
Overall experience, average.
The room was ok…room was not cold, air conditioning is not properly working, the funny thing is they will just give u one key card… so that u cannot leave ur room while the ac is on, and when u comeback specially at noon, it would be a sauna…
We had a great time. The hotel is near the Robinson mall and It's really convenient. The breakfast is really fresh and nice. The room temp is fit for my mom and her friends. The staff is really nice and kind . I love this hotel. We really appreciate
Easy check-in and out. Very good (central) location. The room was tidy, very clean, good beds, big cabinets, very good wifi; shower & bathroom very fine. Unlimited cold 6 hot water. Additional free breakfast (very fine). The value for money is perfect. Once I come back to Ormoc, I would book this hotel again. No regrets, no complaints, very friendly and helpful staff.
Good
34 reviews
7.6/10
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7.9/10
Good
I went on a family trip and threw a lavish surprise birthday party for my mother. It was a lot of fun. I'm grateful to all the staff for their cooperation. It became an unforgettable memory for my mother. All the staff were kind. I recommend this hotel. The food was delicious. The scenery was also very beautiful.
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