Have your own parking lot and parking is free. The overall management level is more stable. The front desk service is friendly. The room has a microwave oven. The bathroom is a bathtub, inconvenient to use and the water is not smooth. Overall, hygiene and facilities maintenance need to be strengthened.
Parking lot was awesome— it was like we r in the private parking lot in the wood. I was staying on 204. Staff was kind enough, but due to covid19, theres no cleaning service for a few days, which is hotel will not reduce the room fare either. Breakfast was the paper bag (commercial muffin and little bottle water, tangerine) Hotel lobby was replace with one of the hotel room, everytime i need to knock it to enter, It was sucks that i cannot go to the lobby to get hot water or something.
Took my son and his friends here for his 11th birthday and he had a blast. My only complaint is that the pool was so small. Breakfast was phenomenal though with a big selection so all the kids were able to find things they liked. Overall we would stay again. The staff was amazing and super helpful with any requests we had.
This hotel is amazing and so very clean ,the staff was so friendly and helpful with everything. The breakfast that was included was one I didn't know existed. With make your own waffles with fresh fruits and eggs ,ham , cereal,french toast,home fries. I could go on and on . I highly recommend this place especially if you are doing any long term travel plans . This place is fully equipped with a full refrigerator,dish washer every amenity that you could ask for and live with believe me you won't go wrong
Great
103 reviews
9.2/10
Price from
€161
per night
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6.2/10
GGuest UserGreat staff, hotel needs work. Haft of the plugs in the room didn't work. A/c wasn't that cold, shower handle was loss needed to play with the handle to adjust the temperature. Bathroom dirty, ceiling in room had a stain from previous water leak.
PPenny Mason-AndersonGerry made us feel welcome the moment we walked up to the desk his positive attitude smile, and kindness was exceptional. Often, sadly front desk employees can be less than chipper. That was certainly not the case with Gerry! We laughed and told stories and honestly I wanted to hang with him at the desk and chat. He is one fine employee. I hope you can keep him! We will be back!
MMelanie TomOur stay at the Artisan was wonderful. The rooms were clean and the staff was friendly and worked with pride in their jobs. The lobby with a fireplace was great. We loved the ease of walking directly from the hotel lobby into Tuscan Grille for a fantastic dinner. We also enjoyed breakfast the next morning (off of the lobby as well). We walked around the shops and loved the Tuscan Market for a fresh sandwich for lunch, which we ate outside on a lovely October day.
The only thing that surprised us was that there is a lot of noise in the room. We heard everyone talking in the hall but most bothersome was Friday night - I think there may have been a DJ at the 5th floor club (we were on the 3rd floor). We were exhausted so chose to call it an early night and relax in our room and watch tv after a long day traveling. We couldn't hear the tv in our own room over the music from outside! In fairness, I believe the music stopped by 10 o'clock but when you're tired, it was a lot (especially at close to $500/night).This was not an issue on Saturday.
We would definitely return when in the area.
JJUNXIANThe hotel has convenient transportation and convenient parking. Although it is close to the roadside, it is quiet. The facilities are outdated and the stopper of the bathtub is broken. It can only be considered as making do with it. .
YYANI have lived in this hotel before. I am currently in the process of renovation. Although the room is well decorated, it is much brighter than before, but the hygiene is not very good. The countertop under the bathroom wash basin is dirty, and the door lock on the room is dusty. . The restaurant is under renovation so you can't eat. The problem is that in this case, the room price has not decreased at all, which is too make sense.
GGuest UserI find it very pleasant to go to this hotel very clean and very close to several service restaurant shopping center near the motorway near the hotel very quiet as noisy hotel and very good service at The hotel is very comfortable and comfortable.
GGuest UserThe hotel is a very good hotel, and it is a very good hotel. We had to abstain from bathing Thursday night because of this reason, because our daughter is dragged over by three older boys
CcollinsgaryThe experience was wonderful. I thought being by the airport would be annoying because of the planes but not at all. The service was great. I dropped my coffee in the elevator. I asked the lady that was cleaning the room if she had something that I could get it up with and she said if you could please just hold the door open I will take care of it and did it with a smile and conversation. Now that's service. The facility was very updated and the decor was nice ,very clean and the staff was very friendly. The food was good,hot , and very plentiful . In all to sum it up, I had a wonderful stay and will stay again when I am visiting Manchester New Hampshire
GGuest UserLobby and food area very nice and clean, well stocked with fresh breakfast items, good variety. Coffee and hot chocolate available is very nice. Breakfast Girl keeps area very clean. Staff was attentive and friendly, asked if we needed anything. Renovation going on, pool closed. Rooms are in need of serious updating, we stayed last year at this time and still dated and used. TV/dresser drawers wouldn't stay shut, cardboard holding up one side under leg, bathroom cabinet was worn, toilet seat moves side to side. Room temp was comfortable. Hotel is in a convenient area, close to all local highways, good foods, fast and sit down.
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