Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
The room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
The room is the standard of Vienna in China. The service staff needs to be improved. She only cleaned once every three days and hung the old towels back. It's a bit speechless. If there is one more person staying, breakfast will be charged 20 US dollars. It's not worth 20 RMB. The only big advantage is that the room is for smoking.
The Taj as usual didn't disappoint. It's a great venue with all the facilities that you could want. Great value when compared to other venues that don't have the range of facilities and service that you get there. Definitely top of the list when in Lusaka!
Good service attitude
🚗 Transportation: Convenient to travel by car, plenty of parking spaces
🧹Hygienic: clean timely and complete supplies
🍃Environment: The surrounding environment is very quiet, the terrace bar can be seen to be lush
🔔Service: Very good attitude, warm and thoughtful
Facilities: They are all new, with toothbrushes and toothpaste, slippers, and no hair dryer. There is a hot water bottle, but it is broken, call the front desk to change it.
Hygienic: The room is cleaned very clean. Free water is filled in bottles. After cleaning, you will forget to release water.
Environment: There are Chinese restaurants and Chinese supermarkets nearby.
Service: The service is not very prominent, nor is it bad.
Very good business experience journey, African hotels are good, have the opportunity to continue to stay again, the hotel overall clean service quality is a four-star
Service: Fortunately, there are freshly made knife-cut noodles, steamed buns, steamed bread, porridge, etc. for breakfast, which satisfies the Chinese stomach.
All the chefs are Chinese, and the Chinese food ordered for dinner is also good. The portion is also good.
However, the hotel facilities are old and dirty, and the room smells of old cigarettes. I will not book next time.
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
43 reviews
7.2/10
Price from
BRL 431
per night
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8.0/10
Very Good
LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
GGuest UserExcellent hotel and brilliant people working there - not only super friendly but also very professional. We had lovely stay in Lusaka. There is good restaurant in the hotel.
JJibicaicaiThe room is the standard of Vienna in China. The service staff needs to be improved. She only cleaned once every three days and hung the old towels back. It's a bit speechless. If there is one more person staying, breakfast will be charged 20 US dollars. It's not worth 20 RMB. The only big advantage is that the room is for smoking.
CCOLAbearFacilities: They are all new, with toothbrushes and toothpaste, slippers, and no hair dryer. There is a hot water bottle, but it is broken, call the front desk to change it.
Hygienic: The room is cleaned very clean. Free water is filled in bottles. After cleaning, you will forget to release water.
Environment: There are Chinese restaurants and Chinese supermarkets nearby.
Service: The service is not very prominent, nor is it bad.
JJujuedashujushashuThe room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
GGuest UserThe Taj as usual didn't disappoint. It's a great venue with all the facilities that you could want. Great value when compared to other venues that don't have the range of facilities and service that you get there. Definitely top of the list when in Lusaka!
TTravelfreeVery good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
NNomadSDThe best thing about this hotel is its location. Literally behind the parliament fence. Which means relative peace, quiet at night and 24-hour security. The spacious green area with a swimming pool is a romantic place for breakfast, work or just doing nothing. The guest rooms are not the most outstanding, but they have everything you need these days, although without toiletries. Two rolls of paper are the maximum decoration of the bathroom. But there is a refrigerator, TV, wardrobe, table, bedside table. Live and enjoy, if you are not afraid of periodic power outages, water, Internet (usually short-term). But that's what Africa is for.
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