Posted on Aug 10, 2026|Handpicked Superior Two Double Bed Room
zhai_liliThe high temperatures persisted, so we came to Changbai Mountain to escape the heat and stayed at the Yunshuilanting Hotel. Upon check-in, Manager Dong, knowing we were two seniors over 70, provided us with the warmest service imaginable. She patiently explained the surrounding area, important considerations, and evening activities, and even brought us local seasonal blueberries. It felt like home, with the warmth of children around us. Despite it being peak tourist season and the hotel being fully booked, the cleanliness and dining were still top-notch. Of all the places we've stayed in Changbai Mountain over the past few days, this was by far the best experience. Manager Dong is an excellent leader, managing an outstanding service team.
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Price per night from:SAR 204
Posted on Aug 18, 2026|Two-bedroom Suite
Guest User
Although the room was a bit old, the cleanliness and service were still excellent. The butler checked in with us daily, provided weather updates and information about hotel activities. They were especially attentive to safety during rainy weather and readily provided anything we needed. When our child accidentally got a bump while playing outside, they immediately sent up iodine after a phone call.
The breakfast spread was plentiful and suitable for both seniors and children. It started as early as 6:30 AM, which was perfect for visiting Tianchi Lake, as many other hotels only start serving breakfast after 7 AM. Going to Tianchi early in the morning greatly increases your chances of seeing the lake, and we were lucky enough to catch a glimpse. On the 17th, Tianchi closed and stopped admissions after 10 AM.
The Wanda Realm Suite practically included access to all Wanda resort activities. If you visited the water park, the hotel provided a laundry room with dryers, as well as disinfectant and laundry detergent. Just be aware that there can be long queues during peak times, so plan your schedule accordingly.
Regarding Wanda perks: The cable car offered incredibly beautiful views (complimentary on first stay, unlimited rides on the same day), but it only operates on clear days. Other perks included the Wacool boat ride, a choice between the slide or luge, hot springs, and the water park. The boat rides and slides are also weather-dependent (clear days only), while grass-sliding is an additional charge. I recommend prioritizing the slide/luge queue first (children must be 12+ years old and over 155cm to ride alone; otherwise, an adult must accompany them) as the wait times can be very long. You can then do grass-sliding later (it has longer operating hours and no queues). The boat ride also has long queues. We didn't get to it in the afternoon/evening, but we managed to enjoy all the most exciting activities.
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Price per night from:SAR 349
Posted on Aug 8, 2026|Building No.3 Triple Room
Guest UserThe apartment is exactly as shown in the pictures, very clean and cozy, ensuring a great night's sleep. Communication was prompt and helpful, and it offers excellent value for money, making it a great choice for accommodation. It's also very convenient for visiting Changbai Mountain. The hotel even includes a complimentary hot spring experience. The hotel's surroundings are fantastic, with a wooden boardwalk leading into the forest. Special shout-out to Front Office Manager Zhang Yongping, who was incredibly welcoming and immediately sent over important information!
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Price per night from:SAR 737
Posted on Jan 12, 2026
Susan patience
SONG JIANG BONANZA WINNING HOTEL — From Smoke Signals to Sacred Silence
Arrival & First Sniff
This old dog finally flopped down in Jilin City, relieved to rest my paws at the grandly named Song Jiang Bonanza Winning Hotel. “Winning,” I thought—until my non-smoking room greeted me with a stale tobacco haze. One whiff and I nearly cancelled the stay on the spot.
Room Rescue
Cue Mr Hong Dejian—calm, English-speaking, and clutching the keys to redemption. He patiently showed me alternative rooms until we found one that didn’t smell like a poker night. Had I left, I would’ve missed what came next.
Comfort Food = Home
Dinner delivered a miracle: stewed chicken with potatoes and mushrooms. One bite and—boom—mummy’s cooking. After days on the road, I finally found food in China that tasted like home. Tail wagging resumed.
Care Beyond the Call
Mr Hong returned with a portable heater, pointed out city landmarks, and even taught me how to take a non-reflective photo (yes, this dog learns fast). His easy friendliness softened the edges of dirty window panes and mostly Mandarin-only staff. I even showed him the ink-black towel after wiping the window—evidence, not barking.
Menu Meltdown & A Win
At the restaurant, I was handed a Chinese-only menu after saying I don’t speak Mandarin. I hit the roof. To their credit, reception listened: I received a call from the lady boss, and the issue was acknowledged. Then a hero appeared—the restaurant lady, who patiently translated dish names so I could choose lunch and dinner without guesswork. Gold bone earned.
City Interlude: Jilin Catholic Church
Between meals and meetings, I visited Jilin Catholic Church (吉林耶稣圣心堂)—a quiet pause from hotel hiccups. The church offered a moment of stillness, a reminder that even on a bumpy stay, the city holds pockets of grace.
Logistics That Worked
Back at the desk, the reception lady manager efficiently arranged my transport to Wusong Island—quick, competent, and reassuring.
Breakfast & The Fine Print
Breakfast surprised me in the best way: healthy, balanced, a thoughtful mix of local and Western dishes. One final bone to chew—early booking didn’t pay off as prices dropped later. A truly Winning Hotel would honour the lower rate at check-in.
Verdict
Despite communication bumps, this is a solid winter hideout: good Songhua River views, comforting food, and fast service when it counts. It really does take one good sheep—thank you, Mr Hong—to dim the rest of the flaws.
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#CustomerServiceMatters #OldDogNewJourneys
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Price per night from:SAR 151
Posted on Aug 9, 2026|Deluxe 2-bed Room
ZhumengchanglaoBefore I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience:
1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in.
2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable).
3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this.
I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!
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Price per night from:SAR 384
Posted on Jun 20, 2026
Guest UserFive-star review! Jianshuihe Hot Spring Hotel is absolutely worth staying at. The hot spring water quality is excellent, and the rooms are clean and spacious. The private hot spring design is a huge plus. The service is warm and attentive, and the breakfast is abundant. Right outside, you'll find the beautiful '美人松' (a type of pine tree, likely a local landmark), and transportation to all the Changbai Mountain attractions is convenient. Soaking in the hot springs after hiking is incredibly relaxing – it's definitely my top choice for accommodation, highly recommended!
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Price per night from:SAR 217
Posted on Jan 19, 2024|Superior Queen Room
JongaI recently stayed at Hanting Hotel during my trip to [insert city]. While the hotel provided me with a comfortable stay, there were a few aspects that left something to be desired.
Firstly, Hanting Hotel's location was superb. It was conveniently situated in the heart of the city, making it easily accessible to popular attractions and public transportation. This was a major plus point for me, as I could explore the city effortlessly.
Upon arrival, the reception staff greeted me warmly and check-in was smooth and efficient. The hotel's lobby exuded a modern and clean atmosphere, which was quite welcoming. Furthermore, the hotel's security measures were commendable, ensuring a safe environment for all guests.
My room at Hanting Hotel was cozy and adequately furnished. The bed was comfortable, offering a good night's sleep after a long day of exploring. However, I did notice that the room lacked proper sound insulation, as I could hear noises from the hallway and neighboring rooms. This impacted my sleep quality slightly.
The cleanliness of the room was generally satisfactory, although there were a few areas that could have been better maintained. The bathroom, while functional, could benefit from some upgrades to enhance the overall experience.
In terms of amenities, Hanting Hotel provided basic facilities such as Wi-Fi, which was reliable and allowed me to stay connected throughout my stay. However, I found the lack of a mini-fridge or a coffee/tea maker in the room to be a drawback, as it limited my convenience and comfort.
One aspect that stood out during my stay was the hotel's breakfast. The buffet offered a variety of dishes, catering to both local and international palates. The food was delicious, fresh, and served with a friendly smile from the staff.
Overall, Hanting Hotel offered a decent stay with its convenient location, friendly staff, and tasty breakfast. However, improvements in sound insulation, room cleanliness, and inclusion of additional room amenities would greatly enhance the overall experience.
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Price per night from:SAR 144
Posted on Aug 6, 2026|Boutique Suite (Double bed)
Guest UserHuge thanks to the Swissôtel staff for making our Changbaishan trip end on such a perfect note. The front desk lady was incredibly patient and helped us with all our questions, making our three-day, two-night stay truly relaxing.
My favorite part was the complimentary hot springs access – the environment was wonderful and so comfortable! The glass net bridge over the Songhua River was also impressive, and crossing the river with my husband was an unforgettable experience.
Huamei Shengdi truly lives up to its nickname as the 'Little Switzerland of Northeast China.' On our last day, we got some fantastic photos at the hotel, taking home beautiful memories.
We'll definitely be back!
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Price per night from:SAR 318
Posted on Jan 12, 2026
Allxt
This hotel is excellent! We're foreigners, from Russia, and it was our first time visiting Songhua Lake. The New Story Suite Hotel made us feel right at home. All the staff were incredibly kind. There are so many fun spots in this hotel! Games, karaoke, and a restaurant are all on the -1 floor. I have three kids, so there were plenty of things for them to do. It was super convenient to bring the children here.
My favorite part was the massage. I especially loved Mr. He (He Ruiyou). His hands are truly amazing!
We'll definitely stay here again next time!
(Original Russian review also provided):
We stayed at this hotel during the New Year holidays with our large family (5 people: 2 adults and three children).
We rented a large room, which was cozy and clean. We all felt comfortable in this spacious room, and there were enough beds for everyone.
We loved everything about this hotel: the friendly staff, and the cleanliness was top-notch – we walked barefoot in the room. You can request room cleaning as needed.
Downstairs, there's a hot water pool. The water is changed every three days.
But what I liked most was the Tesla shuttle service to the mountain.
And the most wonderful thing about this excellent hotel is the masseur He Ruiyou (that's his name in Chinese). After a day on the slopes, a massage from Mr. He is exactly what you need. He is the best masseur I've ever encountered.
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Price per night from:SAR 105
Posted on Jun 1, 2026|Superior Room (2 Beds)
JilinliyuanMy stay at Lavande Hotel was absolutely fantastic! The front desk staff were incredibly friendly and efficient, making the check-in process smooth and pleasant. The room was spotlessly clean, comfortably laid out, and the soundproofing was excellent – I couldn't hear any outside noise at all, which made for a very restful sleep. The hotel's location is superb, offering great access to transportation and dining options. It's perfect for both business trips and leisure travel. I'd definitely come back again.
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Price per night from:SAR 99