No return to Japan in three years!
The most anticipated trip this trip is Li's Zhuquanzhuang Hot Spring Hotel will stay for 2 nights! On that day 2022-10-21 My wife and I were driving to the King of Tibet at 11 am in Shinjuku, Tokyo. The most ideal time for default is four and a half hours! At 6 pm, I arrived first! As soon as I arrived, the staff of Zhuquanzhuang used super kind attitude to condolences! After explaining, they dry the room without saying anything! Check-in at the extreme speed! After finishing, we will have a beautiful dinner for us! Fear that I will starve to death! After eating, soak up a hot spring and all the troubles are drying! On the second day! My wife and I are going to the nearby attractions to scare down the cable car to scare the maple leaves! About the hotel 6:30 meal! I know that the car is slower than before! Another half hour later, return to the hotel first! They again use their kind attitude to condolences! So they have used a kind of attitude to care about the guests for two consecutive days! Prove that the quality of the hotel service is not vegetarian! I really feel that they are waiting for their family to come back to eat! No matter the restaurant, open air style and room privacy is extremely high! Their service attitude is better than I thought! Looking forward to coming back next time ⋯!
I am not a god of food so I did not write food review!
To the hotel tips: the first time to be Boding outdoor wind Lu!
I heard this was the best hotel in Sendai when I booked it, and I certainly wasn't disappointed. The rooms are spacious, the views are great, the service is excellent, and the restaurant offers both delicious food and stunning scenery!
The location is superb, just a ten-minute walk from Sendai Station. You can easily walk to places like Tohoku University (the former site of Sendai Medical College) and Zuihoden Temple.
The hotel here has spacious rooms with Japanese futons to sleep on. The rooms are clean and the front desk staff provides good explanations. The onsen here is very large and has many pools. The lounge provides clean services twice a day. In the evening, there is unlimited wine, beer, and snacks. Breakfast is good, with a wide selection and delicious.
If I have the chance, I will definitely come back to stay here again. I would like to recommend this hotel
We booked a room on the 15th floor with a fantastic view. Both check-in and check-out were very smooth. The only thing to note is that you need to distinguish between the Main Building and the East Building. Although they belong to the same group, they are two separate hotels. We initially made a mistake and went to the Main Building. If you're planning to take the Shinkansen, this hotel would be the best choice.
Although the drive up the mountain was a bit challenging, the environment upon arrival was beautiful. The front desk staff spoke Mandarin very well and arranged an excellent room for us. After checking in, we headed to the restaurant for dinner. The buffet offered a wide variety of dishes. After dinner, we went to the hot spring area. Besides the public bath, there were also private hot springs, which we thoroughly enjoyed! 😎
Breakfast was also very rich and plentiful. After eating our fill, we soaked in the hot springs for a bit longer. We even took some photos before leaving to capture the wonderful memories!
The hotel location is close to Matsushima sightseeing area, very convenient for taking Matsushima Shima-meguri Island Sightseeing Cruise as well as visiting Zuiganji Temple / Entsu-in Temple etc. The hotel restaurant offers delicious dinner and breakfast. The onsen is good. The room rate is also reasonable.
I am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
Would definitely stay here again after spending 4 nights here.
Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market.
Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way.
Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines.
Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily.
My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.
First of all, I need to correct the hotel location given by Ctrip. It is called Kamakaki Onsen in Japanese. It may be the result of the automatic translation software. It is called Kamadao Destination Onsen on Ctrip. It is very funny.
Overall, the price-performance ratio is good. After all, the price is there. It is relatively economical for Japanese hot spring hotels. You can't ask for too much.
In terms of hardware, the room I booked has to use the public toilet not far from the same floor. Of course, it is very hygienic, but it will be inconvenient if you get up at night.
The hot spring is divided into men's pool and women's pool. It is worth mentioning that according to the hotel, the hot spring water is from the source and is not recycled, so the hot spring water quality is very good.
Dinner and breakfast are OK.
The surrounding environment is very quiet, and a good sleep relieves fatigue.
The staff is warm and thoughtful.
Booked a triple room. I stayed at this hotel a few years ago when I visited Sendai, and I booked it again this time. It's very close to Sendai Station; you just walk along the skybridge. The location is excellent, and the hotel is very clean. The breakfast area was under renovation, so it was moved to B1. The space isn't huge, but the food was really good. My parents thoroughly enjoyed their stay.
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GGuest UserWe went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.
MMike from CaliforniaWould definitely stay here again after spending 4 nights here.
Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market.
Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way.
Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines.
Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily.
My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.
GGuest UserJust a few minutes' walk from Hirose-dori subway station, the hotel's location is extremely convenient, surrounded by numerous dining options. Having a convenience store on the ground floor is also a reassuring plus.
We stayed in a moderate non-smoking room for two. While the queen-sized bed was comfortable, it felt a bit cramped for two, though it would likely feel quite spacious for a solo traveler. The mattress firmness was just right, and the air purifier was a welcome amenity.
The bath area was nicely separated from the toilet, preventing any concerns about water splashing out, and the rain shower was a pleasant feature.
The front desk staff were friendly and left a positive impression.
One minor point is that the air conditioning throughout the hotel, including the lobby and hallways, felt a bit too strong. The complimentary coffee service in the lobby was a nice touch, but it was a shame that it couldn't be taken back to the room.
Overall, it's a clean hotel with excellent service, and we left feeling very satisfied.
ZzglianWe booked a room on the 15th floor with a fantastic view. Both check-in and check-out were very smooth. The only thing to note is that you need to distinguish between the Main Building and the East Building. Although they belong to the same group, they are two separate hotels. We initially made a mistake and went to the Main Building. If you're planning to take the Shinkansen, this hotel would be the best choice.
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
JJoyee LaiFrom the moment we entered the hotel, the atmosphere was beautiful and relaxing. We were warmly welcomed with a Nespresso coffee machine available as a welcome drink, which was a very nice touch.
The room was slightly more spacious than most hotels in Japan, beautifully designed, and very clean—making our stay comfortable from the start.
During our stay, we experienced the Aomori earthquake. We could clearly feel the shaking, and our phones received emergency alerts, so we quickly evacuated using the outdoor emergency stairs. When we reached the lobby, a staff member named 佐藤 (Sato) was already there, calmly reassuring guests. He noticed a lady who had run out barefoot and quietly brought her a pair of slippers without making a scene—such a thoughtful gesture.
Mr. Sato was friendly and attentive during check-in, and during the earthquake he remained calm, clear, and informative. His professionalism and kindness left a deep impression on us.
Overall, a wonderful stay with excellent service and genuine care for guests. Highly recommended.
GGuest UserThe hotel staff was excellent, doubtless.
The location is convenient, just next to a metro station; however, it takes about 15 minutes tio go from Sendai Station to the hotel. But if you try the metro, it leads to to severl levels dwon plus lots of waiting time for the train. So it is not the best location i would say.
For the hotel room itself, it is a standard Japan hotel room. Smaller than i expected or expereinced in othe Mitsui Garden Hotel. That was a bit disappointing. I remember i was given a room with stinky smell. And i rushed to the front desk to ask for a cahnge of room. They immedaitely changed another room for me. But the reaction from their face, I wonder this smell problem must not have been new to them.
But anyway, the staff was super nice.
By the way, the public bath is normal. But i would say it lacks a space for people to relaxe outside the bath. There is no seat nor sofa outside. I need to go down to my room straightly. That was a bit not common in Japan hotels.
SSmithzadineThe hotel is clean. Location is great. Room is good although it is small as same as most of hotels in Japan. Free onsen for guests. Breakfast is very good. You have local dishes and hot food station. They have Gyutan, Shiroishi noodle, seafood rice and other Japanese food. Only a bit confusion for parking your car and reception tried to fix the issue. I recommend this hotel for everyone stay in Sendai.
NNassohotThe hotel here has spacious rooms with Japanese futons to sleep on. The rooms are clean and the front desk staff provides good explanations. The onsen here is very large and has many pools. The lounge provides clean services twice a day. In the evening, there is unlimited wine, beer, and snacks. Breakfast is good, with a wide selection and delicious.
If I have the chance, I will definitely come back to stay here again. I would like to recommend this hotel
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