It was my first time to go to Tibet, and I was lucky to choose this hotel. The location, service and environment are really good, and it is very photogenic. The hotel's butler service, from the pick-up at the airport after getting off the plane, makes people feel happy and lucky about the trip to Tibet. Before going, it was cloudy, but this time I actually saw the golden mountain in the sun. My butler is called Cicheng, a ******* child, who speaks very good Chinese and provides very considerate service. The hotel's restaurant should be the ceiling of stone pot chicken, which is great.
The hotel was newly renovated. Manager Wangjiu was very welcoming and even upgraded our room. The room was spacious and quiet, with oxygen supply. We went to Sakya the next day because we had a good night's rest and it wasn't tiring. This was my first time staying at a Hilton hotel this year; I'd always stayed at other hotels, and it was quite good.
First, I want to praise the guy at the cafeteria entrance (I don't know his name), but he enthusiastically introduced us to Tashilhunpo Monastery and even took us to the rooftop to see the temple. Thank you! Secondly, I have to criticize the hotel's room facilities. The air conditioning was broken. It was always 34 degrees Celsius, and I almost fainted in the middle of the night. The oxygen supply only worked until 3 a.m. I called the waiter in the middle of the night to send a fan, but it was still stuffy. Then they told me they would charge for the oxygen machine, even though it wasn't needed when I ordered it online. Even though it was delivered, I still felt uncomfortable. My room cost around 1,000, which was too expensive and not worth it! Also, the breakfast was terrible and the quality was just average! I hope it will be improved! The hotel has a strong ******* style and I love it. I hope the service and quality will improve!
Hampton by Hilton Shannan is a new hotel that only opened at the end of 2024. The hotel's facilities are very complete, all are intelligent voice control, the mattress is very comfortable, and very clean, the room is large, the toilet in the bathroom is a smart toilet, more advanced than the one in my house, can be remote control, remote control smart toilet This is very suitable for me, Because I'm hard on the toilet on the ordinary. We went to the hotel and gave us a free upgrade of the room type, and also sent welcome fruit. The hotel minibar's Coke Qixi, soda water mineral water is free to drink, breakfast variety is many, taste is also very good, this price is very worth it. And one thing worthy of praise is that the lobby manager also helped me book 5 rooms at Hilton Huiting Hotel Lhasa. The price is 80 yuan cheaper than the above. This service can be praised. I will stay here next time I travel to Shannan.
Route 219 traveled to Tibet + Xinjiang. After coming down from the Everest base camp, my friend and I stepped on the accelerator and drove 1,000 kilometers to Pulan, preparing to start the trip to the Ngari region. At that time, we stayed in the same brand hotel on Mount Everest, so we saw Pulan County Yes, I made the reservation without any hesitation. Because I didn’t pay attention to whether the room contained oxygen when placing the order, the staff contacted me at around 10pm to tell me that the room type I booked did not contain oxygen. After the final communication, they took the initiative to apply for a free breakfast for us. and oxygen. We arrived at the hotel around 01.00 in the morning. As soon as the car arrived, there were staff (two young brothers) outside the hotel lobby who greeted us warmly and were waiting for us. This scene was really heartwarming💓 and then took the initiative to help us get our luggage. In the room, after learning that we had not eaten dinner, we immediately went to the restaurant to cook instant noodles for us. Our friends who were traveling with us were very touched and felt like home. The guest room is also very atmospheric, the mattress is very comfortable, and the hygiene is very clean. The room is specially equipped with a humidifier. I have a good rest throughout the night. The room is large enough, and the configuration and layout are very comfortable. The staff are also very professional, very skilled in responding to various inquiries, handle problems very well, and are able to provide services to customers. I really want to thank the two young brothers here. They are really heart-warming. One helped carry the luggage and the other helped cook the instant noodles. They really made the customers feel at home. They were very moved. (I usually stay at a five-star hotel.) There are also many hotels, but there are really not many people who cook instant noodles in the middle of the night. What you eat is not important. What is important is that you really feel cared about.) I highly recommend Pulan Phuntsok Kangsang Hotel 👍
I chose a room with a snow mountain view. The floor-to-ceiling windows in the room faced the Nanga Parva Snow Mountain. Whether it was early morning or dusk, I could see the snow mountain directly. I liked it very much. The hotel service was very good. They sent a fruit plate and good night milk to relieve the fatigue of arriving at the plateau for the first time.
A hotel worth all 5 points, this place in Shannan exceeded my expectations and also made me new to the brand ”Hilton”.
Hotel service, from the door to people, very good, very intimate, people feel very professional, it can be seen that the brand management is in place. Check-in was very fast. Also sent us warm Rhodiola tea.
The hotel room is very generous and user-friendly, and I slept very comfortably that night.
The hotel's breakfast is also very special, there are many choices, the bread style is delicious and the style is beautiful, the staff will take the initiative to make local wontons for the guests, delicious.
There are many dining places around, there are markets, supermarkets, restaurants, and can be reached on foot.
The hotel also has night porridge, milk, small bread at night, eating, very sleepy. Because of the time relationship, I didn't live for one more day. Unfortunately, I will go to Ali next year and will definitely come back to your home. Or there will be Hilton in the future, and I will give priority to it.
The room is quite spacious, and it even comes with an oxygen concentrator and a humidifier. It's located in a quiet area; at night, the streets are pretty deserted. It's very close to the Princess Wencheng Show, just a few minutes' walk away. The nearby ******* restaurants serve good food, and the recommendations from the front desk staff were excellent. While it's roughly equidistant to all attractions, the key advantages are convenient parking and a peaceful environment. I would definitely stay here again on my next visit.
Hotel near Barkhor Street/Jokhang Temple,Lhasa25.7% of visitors choose this area
GGuest User2025.06.04
This hotel is in a good location and convenient transportation; the front desk service is warm and efficient; The room is clean and clean, the facilities are smart and modern, the bedding is comfortable and tidy, I especially like this experience, I will come to Lhasa next time, about 2 kilometers away from the Jokhang Temple and the Potala Palace, it is very convenient to go anywhere, great
Hotel near Lobrinka,Lhasa1.7% of visitors choose this area
AAnonymous User2025.11.12
Looking at the decor, you can tell it must have been beautiful when it was first built, with distinct ******* characteristics. It basically has all the facilities and services a five-star hotel should offer. However, the problem is that after so many years, the facilities are just too old. The cabinet doors don't close properly, the seating cushions are heavily worn, the old-fashioned toilet is very difficult to use, and the glass is foggy – I'm not sure if it's dirty or just aged. I chose a room with a Potala Palace view, but the cloudy glass really spoiled the experience. There were even leftover toenails from previous guests on the carpet, which was quite disgusting. I also have to mention the mini-bar. There were only 6 cans of Coke and Sprite, with no price tags. I assumed they were complimentary, but when I asked, they were 18 yuan each. Seriously, I've stayed in many five-star hotels. If a mini-bar is going to charge, please at least stock it with sparkling water, orange juice, and beer (if not wine or sparkling wine) to look more professional. If you only have these few bottles, either be generous and offer them for free, or just remove them. The current approach feels a bit cheap. Overall, this hotel definitely needs a renovation.
Outstanding
3286 reviews
9.4/10
Price from
€87
per night
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9.4/10
Outstanding
AAnonymous UserLooking at the decor, you can tell it must have been beautiful when it was first built, with distinct ******* characteristics. It basically has all the facilities and services a five-star hotel should offer. However, the problem is that after so many years, the facilities are just too old. The cabinet doors don't close properly, the seating cushions are heavily worn, the old-fashioned toilet is very difficult to use, and the glass is foggy – I'm not sure if it's dirty or just aged. I chose a room with a Potala Palace view, but the cloudy glass really spoiled the experience. There were even leftover toenails from previous guests on the carpet, which was quite disgusting. I also have to mention the mini-bar. There were only 6 cans of Coke and Sprite, with no price tags. I assumed they were complimentary, but when I asked, they were 18 yuan each. Seriously, I've stayed in many five-star hotels. If a mini-bar is going to charge, please at least stock it with sparkling water, orange juice, and beer (if not wine or sparkling wine) to look more professional. If you only have these few bottles, either be generous and offer them for free, or just remove them. The current approach feels a bit cheap. Overall, this hotel definitely needs a renovation.
GGuest UserFree pick-up service from railway station or civil aviation bus station: will arrive at the station in advance and wait to receive the hotel
Facilities: complete and complete
Hygienic: clean and tidy
Environment: The environment has nothing to say. The room can see the panoramic view of the city and the night view of the Potala Palace. The aisle can see the mountain view.
Service: The service is very good. The young ladies at the front desk are very beautiful. They will also help write Tibetan.
XXiyinThe hotel was newly renovated. Manager Wangjiu was very welcoming and even upgraded our room. The room was spacious and quiet, with oxygen supply. We went to Sakya the next day because we had a good night's rest and it wasn't tiring. This was my first time staying at a Hilton hotel this year; I'd always stayed at other hotels, and it was quite good.
SShushumeimeiFirst, I want to praise the guy at the cafeteria entrance (I don't know his name), but he enthusiastically introduced us to Tashilhunpo Monastery and even took us to the rooftop to see the temple. Thank you! Secondly, I have to criticize the hotel's room facilities. The air conditioning was broken. It was always 34 degrees Celsius, and I almost fainted in the middle of the night. The oxygen supply only worked until 3 a.m. I called the waiter in the middle of the night to send a fan, but it was still stuffy. Then they told me they would charge for the oxygen machine, even though it wasn't needed when I ordered it online. Even though it was delivered, I still felt uncomfortable. My room cost around 1,000, which was too expensive and not worth it! Also, the breakfast was terrible and the quality was just average! I hope it will be improved! The hotel has a strong ******* style and I love it. I hope the service and quality will improve!
LLvlingfan007The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.
GGuest UserThe room is very clean and hygienic.
The breakfast is good, with rich variety and spacious environment.
The bedding is very comfortable, clean and has no smell of smoke.
Oxygen is available 24 hours in the lobby, and hot drinks are welcome - Rhodiola in the lobby: I have not experienced these two.
Coke and Wanglaoji are free in the room.
It is worth noting that not all rooms have oxygen, and you need to book a ”room supply” room.
The hotel restaurant is also OK. The portion is large and the taste is good, suitable for those who don't want to walk out.
Hotel near Drepung Monastery/Jinzhu West Road, Lhasa
Price per night from:€31
9.8/10
Perfect
GGuest UserIt was my first time to go to Tibet, and I was lucky to choose this hotel. The location, service and environment are really good, and it is very photogenic. The hotel's butler service, from the pick-up at the airport after getting off the plane, makes people feel happy and lucky about the trip to Tibet. Before going, it was cloudy, but this time I actually saw the golden mountain in the sun. My butler is called Cicheng, a ******* child, who speaks very good Chinese and provides very considerate service. The hotel's restaurant should be the ceiling of stone pot chicken, which is great.
MM519628****I have stayed in this hotel many times. It has been open for several years, but the decoration still looks quite new. It should have been renovated before the New Year. There are many places to eat around. You can also go out for a walk in the evening to see the Lhasa River view and Nanshan Park. It is also very close to the Potala Palace. It takes about 20 minutes to walk there, and it should be less than 5 minutes to drive there. There are also small gifts after checking in. I feel that this is a hotel worth recommending 🤩
GGenzhuosanmaoquliulangThe experience after check-in is as follows:
1. There is a soy milk bottle for breakfast, there is no soy milk in it, there is a coffee machine, no coffee, sweet tea pot, no sweet tea, and finally poured a cup of boiled water to drink;
2. Trip.com Late check-out is booked until 14:00. At 10 am, the front desk will call to urge check-out. It will explain to him that there is a late check-out until 14:00. If the first time is to confirm the check-out time, it is understandable that this call. I called again after 11 o'clock. Because the other party was repeatedly feeding after answering, so I called the hotel through the Trip.com platform. The other party asked that the check-out time should be before 12 o'clock. I explained that I had delayed check-out until 14:00. The front desk said that it was delayed until 13 o'clock. I explained to him that the platform had shown late check-out until 14:00. After that, in order not to be outside the branch, please intervene to solve the problem.
3. Lunch problem, the room order phone is different from the order phone displayed in the restaurant on the second floor, only to know why the order phone in the room has been unable to contact...
In summary, the overall hardware facilities of the hotel are not bad, but the service awareness needs to be improved. If the hotel is only opened in 2024, because the airport has its special needs, if the supporting services can't keep up, the prospects caused by the current situation are worrying ~
To develop the tourism industry well, not only depends on good mountains, water and buildings, but also needs professional service ability and service spirit, which may also require guidance, training and attention from management!
Hotel near Lhasa Kongga International Airport and Surroundings, Gongga
Price per night from:€34
9.6/10
Excellent
MM16644****If you are visiting Lhasa for the first time, I would recommend staying at Yutuo Road, which is right between the Potala Palace and the Jokhang Temple, and both are within walking distance. However, Yutuo Road is under construction recently, and the noise and dust are quite serious. Fortunately, the front desk upgraded the room type to avoid the rooms along the street. Overall, the living experience is still quite good.
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