Hotels With Gym in Cheshire, United Kingdom

Really clean and tidy room and we had the best night sleep on the comfiest bed. Plenty of tea and coffee. Really friendly and helpful staff. Location was at the Center of Chester which made everything easier to get too. It was right by the shops and loads of places to eat. Self service breakfast with plenty of choice enjoyed everything and hope to visit again.

Lovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.

We found the facilities and service excellent. Breakfast was good with a fair choice on the buffet. We had a bar meal which was a good standard, burger and fish and chips, with s good selection of drinks. We did have a problem with the room we were given due to traffic noise, being too hot and it was a disabled bathroom which meant the sink was too low for us. A big thank you to reception staff Carolin and her colleague who gladly managed to get us moved into another quieter room with aircon it was much appreciated. All the staff on reception in the bar and breakfast room were excellent. The hotel on the canalside is only a few minutes away from the city centre and many restaurants and bars.

Booked a privilege room. Checked in and as man on reception saw I was on crutches he changed room from 1st floor to ground, which was thoughtful. Did explain not a problem but he’d already done it. We were given room 120. Main reason for booking was to use the pool to help my recovery from broken ankle. Robes and slippers in room and short walk to pool building. Pool nice shape and reasonable size. Fairly busy but not overly. Jacuzzi nice and it had a sauna and steam room although we didn’t use those. Pool area bit dated but didn’t affect use and pool attendant checked water while we were in it. Room ok. Nespresso small pod type machine and kettle in room. TV could connect to your phone for apps like Netflix etc - that was fiddly. Bathroom ok with toiletries provided and extras such as cotton buds and toothbrushes etc nice touch. Unfortunately no rail in bath wall, just two little rails on actual bath, which although not an accessibility room, we would have thought would be the norm to have, so getting out of bath after shower was tricky. Unfortunately there was an awful smell which we only noticed when went to bed as we think was the carpet. Was late to put up with it and told reception on check out. Not pleasant at all. We went to the bar area and had a sharing platter. Nice but the pork belly bites were very spicy! Breakfast was ok but they were not good at stocking the hot food up and several people were waiting a few times. This was 9:30am so not right at the end of service. Only saw two staff members so maybe this was an issue.. although the man ‘topped up’ the pastries by bringing out a big plate with just 2 pain au chocolate on 🤷🏼♀️ Breakfast was tasty what there was but the service was poor which let it down. Overall the hotel has potential, but don’t think would stay again (not in room 120 anyway unless they sort the carpet out).

Friendly reception staff. Great location. Room good size and modern bathroom but not the cleanest, hair on dress cushions, hair in shower tray, lots of dust in room. Expected a bit better from here.

For a normal size breakfast you had to pay extra, the heating was broken in the spa so it was quite cold. The hotel did look a bit tatty in places. Service was lacking, always had to chase the staff members. Lovely building and good location.

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

Handy location for travel to North Wales and an easy drive to Chester. Hotel rooms are dated. We only had one bedside cabinet and lamp in a double room.The wardrobe door was in danger of falling off. Room looked out onto another part of the building. A storeroom or something. No window in en suite. Felt a bit claustrophobic. Breakfast was of limited choice but adequate. The public areas and pool facilities were clean. The staff were friendly and helpful.

As a solo traveller, I was impressed with Runcorn Holiday Inn. I felt very safe. Friendly reception and cleaners, as well as helpful staff. It's in a nice, quiet location. The room was clean and comfortable, and I slept well. Breakfast has a great selection from continental to full English, besides cereals, yoghurt, fruit, toast etc I ordered a ham sandwich for supper in my room, and it was like a doorstep, very filling. There's plenty of free parking for customers too. Thank you for a pleasant stay. I would definitely return again.

Stay at this hotel has a nice time. Felt quite relaxed enjoyed the out of scenery loved the bedroom. Every enquiry was answered. There was a seating area for everything and everyone there was a nice environment between guest and staff.