This hotel located at a very convenient area especially for culinary. Front desk service was uneventfull and everything went smoothly. Room was clean and setup as requested at booking. Amenities complete as expected from the scale of this hotel. Ac, hotwater and water kennel worked perfectly.
Small problem with plumbing in the raiser of the hotel, for some reason pipes were ratling when neighbor were using their water. It was rather loud especially in quite room.
Parking can be challenging when arriving during rain, as covered parking is very limited.
Overall, I have stayed here several times, and no complain each stays.
We had a wonderful stay at this hotel. From the moment we arrived, the staff were incredibly helpful, welcoming, and attentive to our needs. The hotel itself is very cozy, with a pleasant scent that made the atmosphere even more relaxing and enjoyable.
The food was also excellent—every meal we had was delicious and well-prepared. It definitely added to the overall great experience.
We would especially like to commend one staff member ALDI RUSTANDI who stood out during our stay. He was exceptionally helpful, polite, and went above and beyond to assist us. His kindness and professionalism truly made a difference and made our stay even more memorable.
Thank you to the entire team for such a lovely experience. We would gladly stay here again and highly recommend this hotel to others.
The only downside was the breakfast; there were too many Indonesian food options compared to international ones. Even for Indonesian food, they didn't have Indomie, which is something I found at Swiss-Bel Solo, along with pasta. Also, the egg counter here isn't easily accessible to guests; it's tucked away behind the main counter.
The bathroom mat was also too thin. After one guest showers, it gets completely soaked, making it useless for the next guest.
Overall, though, it's pretty good! 👍👍👍👍👍
All your staffs are absolutely stunning and very inspiring. They are great workers they deserve more applause and honorarium.
Im in the field of hospitality industries also and I experienced an amazing feeling in your Hotel
Keep it up.. Allahumma baarik
Faisal Al Filibiny
No complaints throughout my stay. Room was clean, complete amenities and even provided non slip mat and extra slippers as requested. Queued for a while to check in tho. Fully quipped gym. Breakfast at semeja had good variety. Took a while for jamu to be fully refilled though. Had dinner at monomono, yummy and value for money dinner set and wonderful attentive service by Ramdan who made the visit extra special. Would love to return someday.
One of the best hotels in Cirebon with excellent facilities. They have a swimming pool, kids playground area, and fitness area. They also have cafe and bar and lounge area with life music performance. The room is really spacy especially the king bed. Thank you for providing such a wonderful services making a good memory for my family.
This hotel in the Dago area has a bathtub in every room. The view from the Grand Deluxe room type is excellent, and the staff are friendly. The swimming pool is warm, but only lukewarm. For breakfast, there aren't enough varieties for a 4-star hotel, and the taste still needs a lot of improvement. The donuts, though, are delicious! Hopefully, next time I return, the breakfast will have more variety and better flavor.
The staff were very friendly. Straight gave an early checked-in while we walked at about 1 pm since there was an available room. Appreciate that since we were too tired then. The lady at the front desk greeted us with smile and offered us with the Hi-Tea at 3pm, believe it was on Christmas day. The staffs at the entrance greeted with smile and help us on the our luggages. Will definitely come back again. Staying for one night hence not be able to use the facilities. To all the staffs keep it up.
This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.
Very Good
136 reviews
8.3/10
Price from
MXN$417
per night
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9.2/10
Great
DDandi Maulana ShyfaThis hotel is absolutely amazing, and the staff, right down to the security guards, are incredibly friendly! Seriously, this hotel is insane!!! 🤩🙌🏻
VVenisya ViolettaThank you for the pleasant stay! It was such an amazing experience and we really enjoyed the moments. First of all, the staff was very kind, friendly and helpful. Terrific customer service! We were welcomed with such a nice romantic vibe in the room and also a cute note from the housekeeping team on the mirror. Room was very clean, tidy and perfect location for an amazing view! Love the huge couch by the window btw :)
But, there is also some issues that I want to raise. Firstly, we ordered in room-dinning but, there was no dining table provided. I went to several hotels and ordered in room-dining and they will always provide a table / trolley table at least to let us dine in the room. But, this was the first time I had this experience. The waiter left the foods on the study desk. But, we can’t dine on where the study desk was because, there was only one chair available. That’s why we had to moved the heavy table to be closed to the huge couch. I asked for the trolley table but, apparently they can’t let us use it.
Secondly, the soup was cold. Which was very disappointing :( I ended up just had a couple of spoons and can’t take it anymore.
Well, I guess those were the minus part of my stay. But, overall we enjoyed our stay there. Ah, one more thing! The angus steak balsamic juice was the best dish! Very worth to try!
TTravellingmaudeFrom arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start.
The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well.
The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine.
Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine.
Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll.
Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.
GGuest UserThe hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel.
In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake.
It was the cake I love that I mentioned before.
Thank you to Mr. Lucky & all the F&B staff for the nice gesture.
And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! 😊
GGuest UserThe hotel is in a really good area on busy Braga Street. There's a lot to do and see in the area. The hotel pool is also a plus and a fun place to hang out and see the sunset. However the rooms are a bit dated and cleanliness could be improved a bit. There's also a problem with noise as many guests like to be loud in the hallways very early in the morning. Overall a good place to stay although a bit on the expensive side.
GGuest UserThis hotel in the Dago area has a bathtub in every room. The view from the Grand Deluxe room type is excellent, and the staff are friendly. The swimming pool is warm, but only lukewarm. For breakfast, there aren't enough varieties for a 4-star hotel, and the taste still needs a lot of improvement. The donuts, though, are delicious! Hopefully, next time I return, the breakfast will have more variety and better flavor.
CCacaaayangFirst time staying at Clove, and oh my goodness, I'm completely in love! 😭🤚🏻 The front desk staff were absolutely top-notch. I requested an upper-floor room and actually got it, and the wait wasn't too long at all. The room was clean, no strange smells, actually it smelled nice! The bathroom and amenities were refilled. After 3 days and 2 nights, I wanted to extend my stay. Next time I'm in Bandung, I won't have to stress about finding a place to stay. 😗 It's not too far from Lembang or the city center either, still perfectly fine! 😍👍🏻 Ah, I just can't get over it, especially the view! The cleaning service was also great. Seriously, DON'T HESITATE, you HAVE to try staying here! 😭🥰😍 I was in junior suite room 6603. 😍😍😍😍🤎
GGuest User⭐️⭐️⭐️⭐️☆ (4/5)
I recently stayed at this hotel and had a generally pleasant experience. The location is very convenient, close to major attractions and easy to access. The room was clean, spacious, and well-maintained, with comfortable bedding.
The staff were friendly and helpful, especially at check-in and when we needed assistance. The breakfast options were decent, though there could be more variety.
One downside was that the Wi-Fi was a bit slow at times, and there was some noise from outside at night. Overall, it’s a good value for the price and I would consider staying here again
JJu31t@First time stayed at this hotel with family for 2 nights. Service not doubt is absolutely fantastic and breakfast is good. Some points that the hotel can further improve, facilities like gym and hair dryer also canopy between building as you can get wet to the gym area if it’s raining. The car park is totally not for the first timer driver 😆
Aabdi zack elbanjaryWe had such a wonderful family stay at Pullman Ciawi Vimala Hills Resort. The atmosphere is incredibly peaceful, surrounded by lush greenery, making it the perfect escape from the busy city.
The hotel is very family-friendly, with great facilities for children — from the playground to the swimming pool and spacious outdoor areas where kids can freely play. Our room was clean, comfortable, and beautifully designed, perfect for a relaxing family stay.
The staff were exceptionally warm and welcoming, always ready to assist with a smile. Breakfast was also a highlight, with a wide variety of delicious options for both adults and kids.
What we loved most was the serene natural environment — it truly felt like a refreshing retreat where we could spend quality time together as a family.
We will definitely be coming back!
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