Featured facilities: Fitness Room, Body Care, Massage Room
Great
41 reviews
9.1/10
1 night
From PLN 869
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Travelers Reviews of Souss-Massa Hotels
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9.0/10
Great
GGuest UserA very good stay 2nd time and still not disappointed the food is excellent and the team very professional and welcoming. If you are looking for a hotel to relax I recommend it and thank you to Karima for your professionalism and your facial treatments.
GGuest UserThis hotel has very friendly personnel. Great breakfast with fresh pancake and egg baking service. The rooms are very comfortable and everything is extremely clean. beautifull swimming pool, with a stonning view. Everywhere you see therie is a cleaner working. Close to the beach, the téléphrique,
I do have one small suggestion ; next replacement for the lights next to the bed, maybe a bit warmer light. I am not always that enthousiastic, but now I am.
GGuest UserA great complex, a huge hotel comprising of lots of rooms, most with a sea view. Breakfast was good and the Mecca seemed to be the egg person, you could have fried, scrambled or an omelette with various fillings!
A great place to be. The guy who sells tours, I’ll be honest I had little faith in him at first, however he was the real deal when we took a trip to Paradise Valley, it was so good, but not for the feint hearted! Worth every penny and yes of course I haggled!
GGuest UserExpérience mitigée: tres bel établissement, qualité du service impeccable, qualité de literie nickel.
Seulement pour un hôtel 5 étoiles, il y a des choses à dire:
1)Buffet du petit déjeuner pas mal mais pas digne d'un 5 étoiles surtout pour la partie salée ( très peu de choix de Charcuterie et fromage pourtant au Maroc ce n'est pas ce qui manque) idem le Maroc regorge de produits de qualité et de saison qui ont manqué au buffet (avocat, fraises....)
2) musique forte dans le couloir devant la chambre dès 7h du matin, ce qui me réveillait et malgré la plainte à la réception, rien n'a été fait.
3) Si vous avez le malheur de vous plaindre pour des dysfonctionnements, les responsables perdent vite leur sourire et deviennent très nonchalants, ce qui est un manque de professionnalisme
GGuest UserThe staff members were so nice and helpful.
Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons.
The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes.
The pools are not heated, which made them not so enjoyable as the water really gets cold.
The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled.
The rooms were spacious and clean.
What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there.
But in general the hotel is nice with nice staff members.
GGuest UserThe hotel is very good. Staff are very kind and attentive and always ready to serve you and answer to your requests with a smile on their face.
Front desk staff are amazing. It was our wedding aniversary and they gave us an upgraded room with a pool and sea view and had it decorated! Highly appreciated.
The food was great in all restaurants. The only ”less positive” (not a critic) thing I would say was that the BLU restaurant which is supposedly for seafood, but on the evening we were there, had no seafood (at least what we consider as seafood in Portugal) and was mainly about fish, which was all well cooked in any case and we did enjoy the food.
The facilities around the pool area are very good. Bar at the pool side serving pizza and hot snacks all day! Kids area and a bar serving drinks all day.
24/7 Cafeteria in the hotel lobby. Pastry and f drinks plenty of of high quality.
Could not ask for more honestly. If we´re ever back in Agadir, this will with no doubt be the place where we´ll be staying!
Direct access to the beach
MMartine CélineBeautiful location.
Perfect welcome.
Lack of organization.
(Review the welcome fruit basket, barely ripe fruit. Very good macaron).
Very average breakfast buffet despite a wide selection.
Expensive hotel for the service.
The village of Taghazout is easily accessible on foot. A corner of paradise.
I don't understand why they charge 15 dirhams to enter/exit the hotel parking lot!
GGuest UserThe hotel is beautiful, its location is excellent on the beach and the pool is large. My problem is with Mr. Hesham regarding reservations. His way of speaking to us was not polite. There should be communication between reservations and reception. The important thing is that Mr. Omar did his duty. Other than that, everything is beautiful in the hotel. I recommend it.
MMichael FiedThe hotel staff was very friendly and assisted with every request. The hotel is massive and reminded me of a resort; lots to do, and great for your business trip if you need high-speed internet and room service. The room was above expectation, with a large balcony, overlooking the garden and ocean - Just amazing! The majority of the hotel staff knew English which made things much easier! I will be back.
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