Featured facilities: Fitness Room, Body Care, Massage Room
Great
40 reviews
9.0/10
1 night
From PLN 800
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Travelers Reviews of Souss-Massa Hotels
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7.9/10
Good
GGuest UserI think a lot of people forget what sort of accommodation they would get at home in the UK for the price they have paid for a week or so by the sea, constant good weather and a lovely swimming pool to hand. Our standards are exceptionally high but we forget that the culture is different in Morocco.
For me, as long as I have a clean bed, clean bathroom facilities and a version of everything I expected to get/have access too, then I can cope with a chipped floor, dusty floors, tired decor.
Surely a friendly, helpful welcome is more amenable to a good experience?
The pool is immaculate and throughly cleaned every morning. The only negative is the Gawd awful techno, trance, ******* (C) rap sample music the guy plays at full bunge all afternoon. You cannot even have a conversation with the person next to you. It REALLY was a pain in the Rse every afternoon.
The restaurant food scenario does leave a lot to be desired. I thank the Lord I was only having breakfast. The cooked food is basic and poor choices of bread.
NO FRUIT! But lots of salad???? 🤔🤔
Only One toaster for the guests to use.
Omelette EVERY day, surely a change to pancakes/crepes wouldn't tax them too much?
The poolside cafe is dire. Very poor selection. The staff are as slow as treacle in the north pole!!
There is no gym or spa available at the time of my visit.
Overall, I felt it was value for money. Most of the staff work very hard and are friendly and polite.
GGuest UserA great complex, a huge hotel comprising of lots of rooms, most with a sea view. Breakfast was good and the Mecca seemed to be the egg person, you could have fried, scrambled or an omelette with various fillings!
A great place to be. The guy who sells tours, I’ll be honest I had little faith in him at first, however he was the real deal when we took a trip to Paradise Valley, it was so good, but not for the feint hearted! Worth every penny and yes of course I haggled!
GGuest UserOur experience at the Hyatt Regency Taghazout was superb!
What left the best impression was the kindness of the staff members. Everyone was so friendly and was caring so much that we received the best service.
Upon request we received even an upgrade on our room, which made our stay even better with an awesome view.
The breakfast offered a huge variety. The staff members around Yassine and specially the female staff members like Asma amaray, Chaimae and everbody else really was making sure that we felt welcomed. They also remembered our preferences and took care that the service was excellent.
The location of the hotel is also great at it is right at the beach. You have an amazing view from the pools or the break fast area or also from your room.
To Taghazout it is an easy walk either on the beach or path, which is even lighted in the dark that takes about 20 minutes.
The rooms were very clean and spacious for two people. The bed was also very comfortable.
To sum up we can only recommend highly this hotel and it won’t be the last time that we have stayed there.
Special thanks also the the hotel manager Hicham Hriouad, who supported us and was available for our questions that made our stay just great.
GGuest UserThe staff members were so nice and helpful.
Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons.
The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes.
The pools are not heated, which made them not so enjoyable as the water really gets cold.
The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled.
The rooms were spacious and clean.
What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there.
But in general the hotel is nice with nice staff members.
GGuest UserIst class service. Latifah at the front desk was amazing, very helpful and professional.
El mahdi the concierge guy was amazing, very friendly and helped us with necessary information.
The hotel looks much better than advertised on most sites.
Everything is new and just beautiful.
Very beautiful aesthetic, ambience and clean environment.
The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice.
WiFi was good without issues.
The food was really tasty and had good varieties.
Overall, i highly recommend as palais des roses gave me a very good experience.
Staff are really amazing and friendly.
MMartine CélineBeautiful location.
Perfect welcome.
Lack of organization.
(Review the welcome fruit basket, barely ripe fruit. Very good macaron).
Very average breakfast buffet despite a wide selection.
Expensive hotel for the service.
The village of Taghazout is easily accessible on foot. A corner of paradise.
I don't understand why they charge 15 dirhams to enter/exit the hotel parking lot!
JJodyBuntingThe hotel is great value for money. The food on offer is varied and delicious, however you should attend the buffets as soon as they open. The location near the beach is like a dream, I highly recommend a sea view so you can hear the waves. The refurbished rooms are very modern. The service from the animation team is good. The rest of the staff are very unhappy and unfriendly, especially reception and the bar tenders as they are understaffed by the management.
MMichael FiedThe hotel staff was very friendly and assisted with every request. The hotel is massive and reminded me of a resort; lots to do, and great for your business trip if you need high-speed internet and room service. The room was above expectation, with a large balcony, overlooking the garden and ocean - Just amazing! The majority of the hotel staff knew English which made things much easier! I will be back.
GGuest UserThe hotel location and food absolutely fab. Would recommend and come again.
But unfortunately the bar was away from the restaurant even going for a cup of tea was hard.
As i am a wheelchair user was hard. I went to reception to ask for a wheelchair i was sent to enquiries. Which only had 2 wheelchairs available in the 3 hotels. One was being used the second was available. The rim was on but the the wheel was off and no foot rest. Unfortunately for safety reasons i didn’t take it. For 7 days i had been waiting for it to be fixed but no. Then the option they gave me was hiring one which was costing far too much for a day!!!
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