GGuest UserI recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
GGuest UserThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
GGuest UserConvenient location. Bus, tram, and train right on your doorstep. Lidl in the basement! Parking in the underground car park is easy, but the €11 price is a bit steep... but it's safe! Awesome breakfast! Highly recommended. The gym is showing its age, not bad, but not good either...
The only real drawback... the ladies who clean the rooms are ”very, very perfunctory.”
Otherwise, highly recommended!
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
LLilunxianxingyushijianThe hotel is not in the city, but the price/performance ratio is OK. The bus stop is at the door. This hotel is a Ford Motor Hotel! There is a KFC Grandpa opposite the hotel! Stay in winter to avoid New Year's Day, the price is cheaper!
EElenaLonAmazing hotel right in the heart of the Old City. Everything is just around the corner. Beautiful views from the rooftop bar (and amazing cocktails, too). We have experienced impeccable service, I am very impressed with how friendly and attentive everyone has been. Our room (accommodating family of 3) was very spacious and so clean, everything was new. You can select your pillows if you like and get extra toiletry items from the reception. I would absolutely come back as this was truly a great one night stay!
GGuest UserThe Scandic Hotel ~ Location, Staffs, Room Cleanness & Room’s view = What can I say, One Word ~ Perfect:)
Just 3 slow walk through the Gdansk Clowny (Train) Station underground/underpass. The hotel is exactly located when you walk out from the underground stairs.
15mins walking distance to the main Town Hall & all the landmarks of Gdansk. You can choose to book Bolt or Uber. Very reasonable price if you are lazy to walk especially during Winter Season. But I choose to walk cause you’ll non stop snapping for pictures along the way. Gdansk in White is in another World man..loved it. Highly recommend Scandic Gdansk hotel to anyone. Cheers :)
GGuest UserThe location is convenient; you can see it right after exiting the airport. It's also easy to take a bus to the city center. They offer 24-hour check-in, and you can store your luggage after check-out. The breakfast is plentiful, and the staff are very friendly.
MMandymoo1Great value hotel in the old town. The hotel was lovely and clean. We stayed in a standard room, it had a double bed, sofa, coffee table, balcony tea and coffee making facilities. Breakfast was buffet style and very very busy. We only used it once. Much nicer places to eat a short 5/10 mins in the centre.
GGrace@ZacThe breakfast was good, and the hotel's location in the Old Town is fantastic – you step right out into various attractions, which is super convenient. It's an easy walk to the riverside to soak in both the ancient and modern vibes of Gdansk. The evening views by the river are beautiful, though it was quite windy and chilly; it would probably be even more pleasant in the summer. The hotel staff were friendly and helpful. Overall, for this price, staying in the Old Town felt like a great deal. I'd definitely consider coming back if I get the chance! Recommended with four stars.
What promotions are available for hotels with Gym in Pomeranian?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.