We stayed at a&o hotels in three major Austrian cities and were satisfied with all of them. We didn't encounter any surprises or disappointments. The room was clean, organized, and exactly as shown in the photos. There were plenty of power outlets, and the reception staff was very polite.The location was particularly advantageous, being within walking distance (15-20 minutes) of Graz city center. Since it was the weekend, we were also able to park our car for free in the nearby Green Zone. We really liked both Graz and the hotel; we would definitely stay here again.