Hot Springs Hotels in Quintana Roo, Mexico

I had mixed feelings about this hotel: -Very spacious room/suite and comfortable bed. -Nice places to hang out in the hotel with nice views. -Staff was very friendly But: -Poor isolation. We got awaken by loud music from neighbors’ tv at 6 AM. We heard everything as if the speakers were in our room. -Disappointing breakfast (only toast and fruits). Overall good experience, but could be better for a 4-star hotel.

This is the best value in Playa Del Carmen. The best bang for the buck especially if you’re booking on this app. Good food. Steak restaurant is great too. Everything is clean and modern although not the newest hotel. This is our go to hotel. Only complaint is they stopped including the premium tequila (Don Julio) in the all inclusive

The hotel is located at the end of Puerto Morelos on a quiet cul-de-sac. It's new and very well maintained and the stuff is very helpful. We stayed in a fairly large suite with a nice partial view of the Caribbean Sea. The breakfast was very good, there were different egg dishes, a fruit plate and toast with jam and honey. Of course it's not a 4 star breakfast, but in my opinion you don't really need that. The complex is located directly on the sea, you can lie and use an umbrella at no extra charge. If you want, the waiter will serve you a cold drink directly at the lounger. The prices in the restaurant are for Relatively expensive by Mexican standards, but the dinner was incredibly delicious. There is even a doctor who will do an antigen test for you, very useful for the long journey to the US. Our conclusion: we would love to come back, it's worth it.

Rooms are equipped with the most necessary - Mexican standard, shower partly with little water pressure. Matches super, breakfast is very fat, much frittered, for us rather a lunch. There is definitely more.

If you make an early bird reservation, you can make a reservation at a cheaper price and it is good value for money. The staff is very friendly and it is close to the airport as it is at the entrance of the hotel zone. The room is a bit old but it is not inconvenient to stay. The buffet restaurant and Asian restaurant were delicious.

The facilities in the room are a bit old The dehumidification was not done well and the quilt was damp. Other than that everything is great

Nizuc is perfectly located and has a top-notch service. Direct access to the sea and a number of pools throughout the resort was one of my top things at Nizuc. While the breakfast options were great and economical, I felt like the dinner options were very expensive. Overall, it is a great experience but the resort is on the expensive side (and does not provide all-inclusive options) so it is important to be aware of that.

Indeed, everything is included, even alcohol, beer without limit, strong alcohol. Moreover, it is of high quality. In the unlimited restaurant you can eat delicacies such as crab and shrimp. Various meats. What darkened the rest - they stole the Adidas slates immediately upon arrival .. I'm posting a photo of them. The saddest thing was stolen right in front of the camera. I filed a complaint about the incident, they kindly promised to figure it out, but they did not break up and did not show the video from the camera. And also in the room on the hanger there was corrosion and having hung a white T-shirt - he immediately ruined it. A strip of corrosion remains. so check the hangers !! They can be corroded !! Mess things up

The facilities were good, the food and service in the restaurants were good, and the cleanliness was good. Two negative points: 1) They pressure you at the entrance and exit to sell you a timeshare disguised as a vacation program, claiming it's a vacation package. 2) During wedding season, the beach area is unusable because photographers take over without permission. This was reported, but the hotel does nothing about it.

The room was nice, the swimming pool was a highlight, but the food was rather bland, the $250 resort credits were very limited in scope and could only be used for spa treatments, and you had to pay taxes and tips yourself.