Daamat Hotel

my 3 days business stay was amazing, the services and hospitality of the reception team particularly the lady at the reception Kilka... and the gentleman are amazing people. The breakfast is great with variety of choices. Thank you

As I was preparing to depart Addis, a member of their staff was waiting at the airport for me hours after I checked out of the hotel. She allegedly ‘forgot’ to charge me for something and did not want to get into trouble. This was shocking to me because as I was checking out with her, I specifically asked her if we were all set, to which she replied “yes, you are good to go”. Further, she got airport staff involved as well. With the language barrier that existed with her, it was hard for me to fully understand how this happened. She was instant that I pay the money for the forgotten charge so she would not get in trouble, nearly causing me to miss my flight. She also had someone on a call on her cell phone during. She finally asked if I had cash (USD) and fortunately I did, but it just felt wrong and sketchy for me to pay in this manner, under these circumstances. Nonetheless I paid her as she was beginning to make a scene at the airport entrance. After I paid her (in the presence of the truly friendly Bole airport staff) she then tried to give me some of the cash back and said she’d cover the difference since it was her fault. I denied her request to give me money back as I just wanted this interaction to be over. Having this kind of interaction while abroad (with the language barrier) made me so nervous and uncomfortable. This was a very poor way to handle this, Daamat. Because of this, I cannot say I will ever stay at your property again, nor can I recommend it to others.

Great value for the money. Nice location; close to many things but away from the worst noice. Clean, friendly hotel with nice rooms and shower. Sometimes the service was a bit slow in the restaurants, and the room lacked A/C or even a fan. We will be back!

Hotel is clean,the staff throughout the hotel were very professional, friendly and extremely helpful.The breakfasts were amazing. The location of the hotel is great. I will book it again soon!!

I don’t think you will find a better place in Addis on this price!!

Clean, staff, breakfast, and airport shuttle was excellent.

Love everything about it

The staff were attentive, accommodating, kind and so helpful. They were the best part of our stay. Facilities are clean, and modern.

I initially booked this hotel because it was close to the area I am familiar with. I didnot have prior knowledge about it. But this is an excellent hotel situated in an ideal site and close to the airport. The room I was given first was spacious, clean and quite even if it is in the center of the busy city. The best part, however, is the food. Among all the hotels I visited in Addis Ababa, Daamat provides the best omlet. I was also very pleased by the generousity of the manager to upgrade me to a junior suite for some minor miscommunication issue. The staffa are helpful and were very kind to keep in their freezer an item that needed to remain frozen (the refrigirator in the room was small in size to accomodate the item). The junior suite is very comfortable and spacious with three separate rooms. I defintely will stay here next time I return to Addis Ababa.