Wind of Lara Hotel and Spa

It was fine, and the hotel is well structured and the owners spent multimillion on it. However, the reception can ruin everything. The reception is rude, aggressive, and irrespective. I have never said anything bad about any other hotel!

It’s really good hotel !kind people here !clean always !a lot different food !all day you can eat non stop !it’s very good way !it’s means they respect people !I choose this hotel when I coming here and I stayed already 5 days and will stay more but here fully booked !because it’s here good !2 swimming pool !a lot kind of food !a lot fruit !turkish the best with this !

Actually I should rate Hotel and Turkish people generally. Both is the most bad. In the room was a big mirror in the back of the bed. Then it fell on me. I mean the big mirror has been fell on my head and my body. It was a big accident, but when I asked hotel for help they didn't they just hear the story . The duty manager has told me I am busy now. He hasn't hear my talking. The lady in the reception has said " Really ?" Ah... My room no. Was 7111. You can go to see how big was the accident. Several places in my body has been injured and some bone has been broken. I should arrange to go to hospital by myself even I don't know the luggage. They mind nothing. Even when I ask for a taxi to leave to hospital they start to play with me about the price and transfer me to a transpoting desk in the hotel who asked for too much money from me because of my difficult situation. I think they don't have human beings working there. I am so sorry to go to Tukey and I advise all tourists to don't go there. They would be in dangerous

Turkish night was awesome. Turkish hammam also

Good hotel good servis

Worst hotel I have had the misfortune to stay in - it was dark when we arrived and as we walked in I thought the reception area was lovely - the staff not so much - wasn't given a map of the hotel or told where anywhere was - we were given one room key and told we were only allowed one room key for two people - pointed to the lifts and said you are on floor 5 - no bell boy - though I have read other reviews where the General Manager has responded saying that there are bell boys and if they had waited one would have taken them to their room - we never saw any ever. We also were not told that the dining room would be shutting soon after we arrived and that if we wanted food we would be better to go there before unpacking so we could not get anything to eat until 2300 hrs when it re-opened for an hour. The lifts were fast enough and we found our room - on first inspection it looked ok - then we went to the toilet - paper peeling off the walls and the emergency cord in the shower had a part which had fallen off exposing the wires. There was little sticky up things on the floor that if you stood on with no shoes would hurt the bottom of your feet. Paper was also peeling on the wall outside the toilet. After a few days we had been out and came back to discover the shaving mirror hanging off the wall, we went to reception and reported it to be told someone would go and fix it - it still wasn't fixed the next day so I took a photo of it and went down to reception where they eventually sent someone to fix it. There was a sheet to lie on on the bed but not one to go over the top of you, only a blanket which didn't seem very hygienic - we *****ped the single bed to take the sheet off of that and the cleaner took it away the next day - we had to ask for one which sometimes the cleaner would leave other times they would take. We had an issue with the key whereby my partner could not get into the room - he was up and down to reception 5 times - each time they took the room key and did something on their computer then told him it was fixed - it wasn't - eventually someone from reception came up to the room with his key - he could get in with the master but not our key - we all went back down to reception again and back up to the room - key still not working - he eventually got it to work but wouldn't give us an extra key - we were there with friends and one night I went to bed earlier so I had to go up with my partner then give him the key and I was left in the room with no lighting as if I had kept the key I would not have heard my partner coming to the door later to get in. One room with 2 people is one key - no exceptions. I have never had this in a hotel ever. We asked what would happen if we went out separately and were told to leave key at reception and first one back would get it. Next problem - the pool - it is freezing - even the baby pool - you would not put a baby in there. On our second day we were lying by the pool and the staff were co

The staff members are super friendly and kind, specially reception team Mert, Yaren, manager Ufuk and guest relation Rose are so quick and solvement focused. Entertainment was fun, this monday there was a Turkish night. That was unexpectedly nice I recommend to have this experience for everyone.