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Top rated hotels in Akumal

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El Dorado Seaside Suites A Spa Resort - All Inclusive
4/540 Reviews
Stayed for a week in March in a Honeymoon Suite (room 7615) on the Seaside Suites side. The rooms are starting to show their age with missing sink drain covers, rust around the sliding door handle and balcony pool area and a closet door that wouldn't stay open and would wake the neighbors with it's squeak. The paper thin walls are shameful for a hotel. Concierge services were somewhat of a joke. It took almost 2 hours to schedule a massage, two dinner reservations and the beach dinner. All of which were included with the room and nothing out of the ordinary. You can tell staff do not know what they are doing and seem confused. We waited 2 and a half hours for dinner at Culinaroum the first night after getting the buzzer at 6pm. I had to fight to get a table after seeing numerous sitting empty. After talking with others & several more long waits for food, it became obvious that they held tables for the vacation club members in case they showed up and made others wait. We missed eating breakfast one morning after waiting over an hour and a half for the food to arrive bc of our spa reservation. That kind of a wait for breakfast food is unacceptable. The app is not helpful. Restaurants were closed during times it showed they were open and it never worked for room service. The pizza we got from room service was nothing more than a frozen box one that wasn't even cooked thoroughly. The lunch situation is horrible if you go near Guacamayas. We were there early and always had a wait of at least 45 minutes if we wanted a pizza or the Sandwicherie. They need more tables and servers. Do try the ice cream with Pecan pie. It was fabulous, yet we were only able to get vanilla once bc they didn't restock any. Odd. All buffets were left unstocked after food ran out. Go early if you want options or warm food. The whole place caters to their vacation club members or those willing to pay more for a Mexican dinner night or show on the beach. It's not AI for everything that is normally included at other AIs. The massages by the beach were nothing to rave about and the spa itself didn't have working showers to clean up after. The beach on the Palms side is lovely; as are the Bali beds, if you're willing to get up early to save one. All the pools are cold, including the balcony one on the top floor with no roof. No one was even in the lower floor balcony pools bc they were freezing. The sun was the saving grace on building 7, 6th floor. The food we ate was all good, minus the Italian restaurant. Be prepared to use salt / pepper or ask for more spices at all the restaurants, minus the Mexican, La Carreta. It had top notch flavors. Definitely go to Driftwood for lunch and their fresh seafood. I would prefer making reservations for every night to be able to eat when planned vs waiting for hours to be seated, unless you show up promptly at 530pm. Take a cab and go for a day trip in Playa del Carmen for shopping and skip the shops on property. The grounds are metic
Occidental at Xcaret Destination - All Inclusive
4/5102 Reviews
Great hotel, beyond expectations, the entire hotel is a tropical small forest park, very beautiful. The butler service is invincible, but the restaurant service is average. The hotel has its own private access to the X'Caret Park next door (there is a private artificial canal in the lobby, which is accessible by boat). It is very convenient to play half a return to the seaside restaurant for a free meal and then enter the park. Food is ok (all inclusive hotels are not too high expectations). The hotel is very large, so there are golf shuttle buses to various points. There are all kinds of wild animals in the garden. The monkeys climbed directly to the balcony of our room and got close contact with them. Of course, they also saw other snakes, deer, lizards and so on. The rooms are fully equipped and the beds are very comfortable. The main course of the squid in the Chinese restaurant is delicious, and it is ordered. The beach is a bit poor, but it doesn't affect the overall experience, because there are too many interesting points, and the courtyard itself has a mini Mayan ruins.

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Local Travel Info

Highest Price£3,007
Lowest Price£143
Number of Reviews343
Number of Hotels5
Average Price (Weekdays)£496
Average Price (Weekends)£534

Tips for Selecting a 5 Star Hotel in Akumal

On Trip.com, it's easy to search for hotels in Akumal. There are many discounted hotels on Trip.com. If you travel to Mexico, visiting Akumal is a good choice. In Akumal, both areas with attractions and the city center are good places to stay.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Akumal using other means of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

There are 57 hotels in Akumal with excellent service. There are not many well-known chain hotels in Akumal, but staying at a unique local hotel will make you feel at home. A popular hotel in Akumal, Luxury Bahia Principe Akumal - All Inclusive is also one of the highest rated. Occidental at Xcaret Destination is also one of the most frequently chosen hotels.

You can also visit top-rated attractions like Riviera Maya Golf Club.

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